Qualification details

SFL30110 - Certificate III in Floristry (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 29/Jun/2011

Usage recommendation:
Is superseded by and equivalent to SFL30115 - Certificate III in FloristryUpdated to meet Standards for Training Packages. 25/Sep/2015
Supersedes and is equivalent to WRF30104 - Certificate III in Floristry 29/Jun/2011

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBDES202A - Evaluate the nature of design in a specific industry contextEvaluate the nature of design in a specific industry context N/A
BSBDES301A - Explore the use of colourExplore the use of colour N/A
BSBDES402A - Interpret and respond to a design briefInterpret and respond to a design brief N/A
BSBEBU401A - Review and maintain a websiteReview and maintain a website N/A
BSBFIA301A - Maintain financial recordsMaintain financial records N/A
BSBITU305A - Conduct online transactionsConduct online transactions N/A
BSBPUR301B - Purchase goods and servicesPurchase goods and services N/A
BSBSUS201A - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practices N/A
BSBWOR202A - Organise and complete daily work activitiesOrganise and complete daily work activities N/A
CUVCOR07B - Use drawing techniques to represent the object or ideaUse drawing techniques to represent the object or idea N/A
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SchemeCodeClassification value
ANZSCO Identifier 362111 Florist 
ASCO (occupation type) Identifier 4984-11 Florist 
ASCED Qualification/Course Field of Education Identifier 1003 Visual Arts And Crafts 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 362111 Florist 18/Nov/2011 
ASCO (occupation type) Identifier 4984-11 Florist 18/Nov/2011 
ASCED Qualification/Course Field of Education Identifier 1003 Visual Arts And Crafts 18/Nov/2011 
Qualification/Course Level of Education Identifier 514 Certificate III 29/Jun/2011 
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Modification History

Not applicable.


This qualification reflects the role of individuals who possess a range of well-developed floristry design, construction and sales skills. They are skilled operators who apply a broad range of floristry technical competencies using discretion and judgement and have a sound theoretical knowledge of floristry design elements and principles and construction techniques. They may provide technical advice and support to team members.

This qualification is suitable for an Australian Apprenticeship pathway.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Entry requirements 

There are no entry requirements to this qualification.


Individuals with this qualification are able to work in many floristry industry sectors and enterprise types. The structure of this qualification recognises the diversity of business models that characterise the floristry industry. The types of enterprise to which this qualification may apply include retail floristry shops, studios and businesses who sell via the internet or phone.

Work would be undertaken in any type of environment where flower and plant materials are stored and cared for and where floristry products are designed, constructed and either sold direct to customers or via the floristry distribution network. This could include on-site assembly work at special occasions.

Florists with this qualification would design, construct and sell a diverse range of floristry products.

Possible job titles include:

  • florist in any environment including a retail shop florist, studio florist or in-house florist.

Employability Skills Summary


SFL30110 Certificate III in Floristry 

The following table contains a summary of the employability skills required by the floristry industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :


Communicating with colleagues, customers and product suppliers to plan customers' floristry designs; determining and interpreting customers' social and cultural preferences to sell proactively and persuasively to maximise profitability; empathising and negotiating acceptable solutions to customer problems and complaints; preparing clear records of floristry designs and job specifications for use during the construction phase; communicating production requirements to other staff; providing clear, accurate verbal and written information to customers and suppliers to ensure a positive experience with the floristry business.


Anticipating problems that may arise with customers' floral design requests; mitigating problems by planning and testing designs that adhere to customer requests and minimise negative environmental impacts; resolving problems through adapting designs and negotiating changes with customer; identifying and resolving production problems, taking responsibility for or requesting assistance from team members and suppliers in solving construction issues.

Initiative and enterprise

Showing the independence, initiative and creativity required to design and construct floristry products; adapting to emerging design and construction problems by initiating and implementing creative and immediate responses to ensure customer and production requirements are met; identifying and discussing a range of floristry product and service concepts to improve profitability and product and service options for the floristry business.


Working as a team member to deliver the quality service goals of the floristry business; taking responsibility for own work in designing and constructing floristry products; working collaboratively as a team member by providing feedback and assistance to other florists to resolve design and construction problems; providing guidance and instruction to assistant or trainee florists; showing social and cultural sensitivity to team members.

Planning and organising

Collecting, analysing and organising customer and product information to quote on, sell and design profitable floristry products; determining deadlines for the quotation, design and production of floristry products and organising own daily work activities to achieve these; designing floristry products and producing full job specifications to ensure the planned design is realised; planning the construction of floristry products to achieve production deadlines.


Complying with the legal requirements that apply to own role in servicing the floristry customer; taking responsibility for own job role in floristry sales, design and construction activities; prioritising day to day activities so that quotes, designs and floristry products are constructed in a logical sequence and timely manner; evaluating own floristry designs and constructed products; actively seeking feedback on work from colleagues, customers and managers.


Knowing the structure of networks within, and sources of new information on, the floristry industry to enable sourcing of ongoing learning opportunities; knowing own knowledge and design and construction skill strengths and weaknesses, and taking responsibility for own professional development; proactively seeking and sharing information with colleagues on new flowers and plant materials, floristry products, new services and suppliers.


Understanding the operating capability of and selecting and using computer systems and software that assist in quoting, selling and designing floristry products; correctly selecting, safely using and maintaining tools and equipment to construct floristry products; seeking alternative technology to meet special construction needs.

Packaging Rules

Packaging Rules 

Qualification rules 

To achieve the SFL30110 Certificate III in Floristry, 21 units must be completed:

  • 16 core units
  • 5 electives:
  • a minimum of 3 elective units must be selected from the elective units listed below
  • the remaining units may be selected from this or another endorsed Training Package or accredited course.

In all cases, selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units 


Interpret and respond to a design brief


Use drawing techniques to represent the object or idea


Design floristry products


Maintain floristry tools and equipment


Construct hand tied floristry products


Construct wired floristry products


Construct floristry products with a base medium


Source information on floristry products and services


Recognise flower and plant materials


Receive and store floristry stock


Prepare and care for floristry stock


Provide quality service to floristry customers


Sell floristry products


Prepare quotations for floristry products


Work effectively in a retail environment


Apply safe working practices

Elective units 

Assessment and Training 


Provide work skill instruction

Client and Customer Service 


Apply point-of-sale handling procedures

Computer Operations and ICT Management 


Operate retail technology



Evaluate the nature of design in a specific industry context


Explore the use of colour



Review and maintain a website


Acquire and retain online customers



Maintain financial records


Balance point-of-sale terminal

First Aid 


Apply first aid

Floristry Sales and Operations 


Display and merchandise floristry products

Food Safety 


Apply retail food safety practices



Maintain indoor plants


Tend nursery plants


Install and maintain interior plant displays

Information Technology 


Conduct online transactions



Create a display



Purchase goods and services

Quality and Innovation 


Develop innovative ideas at work

Risk Management and Security 


Minimise theft



Participate in environmentally sustainable workplace practices

Visual Arts 


Produce computer aided drawings

Work in Industry 


Organise and complete daily work activities

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