Unit of competency details
RIIQUA401D - Apply a quality management system on site (Release 2)
Summary
Companion volumes:
Unit of competency
Assessment requirements
Replaced release
You are currently viewing the components related to release 2.
The current release is release 3.
View release 3 details.
Training packages that include this unit
Qualifications that include this unit
Classifications
Classification history
ASCED Module/Unit of Competency Field of Education Identifier | 080317 | Quality Management | 02/May/2014 | |
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Unit of competency
Modification History
Release
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Comment
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1
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This unit replaces RIIQUA401A Apply a quality management system on site.
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2
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Editorial corrections
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Application
This unit describes a participant’s skills and knowledge required to Apply a quality management system on site in the Resources and Infrastructure Industry.
This unit is appropriate for those working in supervisory and technical specialist roles.
Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the unit.
Elements and Performance Criteria
1 Implement quality processes
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1.1 Access, interpret and apply quality management documentation and ensure the work activity is compliant
1.2 Actively encourage and support, team members to participate in the quality management plan decision making processes and to assume responsibility and authority
1.3 Provide information on the quality management plan in a language, style and format that is understood by all personnel
1.4 Provide coaching and mentoring support to individuals and teams to maximise implementation of the quality management plan
1.5 Maintain the quality management plan while implementing the quality requirements of other site processes
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2 Make recommendations based on performance that has been monitored and reported on
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2.1 Monitor the organisations systems and technology to identify ways in which planning and operations could be improved
2.2 Strengthen customer service by using quality improvement techniques and processes
2.3 Identify and recommend improvements to the quality management plan to relevant personnel and apply approved recommendations
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3 Consolidate opportunities for further development
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3.1 Inform individuals and teams of savings and productivity improvements in achieving the quality management plan
3.2 Document work performance and use the information to identify opportunities improve quality
3.3 Manage quality records, reports and recommendations for development in accordance with the quality management plan
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Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit. Further information is available in the Resources and Infrastructure Industry Training Package Companion Volume.
Unit Mapping Information
RIIQUA401A Apply quality management systems
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=88a61002-9a21-4386-aaf8-69c76e675272
Assessment requirements
Modification History
Release
|
Comment
|
1
|
This unit replaces RIIQUA401A Apply a quality management system on site.
|
2
|
Editorial corrections
|
Performance Evidence
Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:
- locates and applies relevant legislation, documentation, policies and procedures
- works effectively with others to undertake and complete effective application of a quality management system to meet all required outcomes including:
- preparing for and organising work activities to meet all task requirements
- communicating clearly and concisely with others to receive and clarify work instructions
- using a range of communication techniques and aids to advise others of work activity and exclusion zones
- demonstrates the requirements, procedures and techniques for the application of a quality management system that safely, effectively and efficiently meet all of the required outcomes on a minimum of three (3) separate occasions including:
- provides encouragement and support to team members
- participates in decision making processes
- clearly and concisely communicates information
- monitor systems and technology, recommends and documents areas of improvement
- document work performance
- manages, processes and maintains written records and reports
Knowledge Evidence
The candidate must demonstrate knowledge of the following when applying a quality management system:
- accessing, interpreting and applying the organisation and site requirements and procedures
- key aspects of the organisation's quality system
- quality management plan procedures and requirements
- human resource management principles
- continuous quality improvement processes
- quality management plan monitoring and review procedures and processes
Assessment Conditions
- An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,
- this unit is best assessed in the context of this sector’s work environment;
- where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills; and,
- this unit must be assessed using Resources and Infrastructure Industry sector specific policies, procedures, processes and operational manuals; and,
- assessor requirements differ between sectors as follows:
- when assessing this unit in the context of the Drilling sector:
- an assessor must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through five (5) years of work in the Industry sector; or,
- where a co-assessment or partnership arrangement exists between a qualified assessor and an Industry technical expert, the Industry technical expert can hold the unit being assessed, and/or demonstrate equivalency of skills and knowledge at the unit level. An Industry technical expert must also demonstrate a minimum of three (3) years of continuous work in the Industry sector, with the preceding one (1) year in the unit they are co-assessing; or,
- when assessing this unit in the context of the Metalliferous Mining sector:
- an assessor must demonstrate the skills and knowledge of this unit through five (5) years of current and continuous work with the Industry sector and must hold the TAE Assessor Skill Set or equivalent; or,
- when assessing this unit in the context of the Coal Mining sector:
- an assessor must demonstrate the skills and knowledge of this unit through twelve (12) month work experience in an Industry relevant to the skills being assessed within the last three (3) years; and,
- where the assessor does not have current experience a co-assessment or partnership arrangement needs to exist between the qualified assessor and an Industry technical expert/ subject matter expert. The Industry technical expert/subject matter expert must demonstrate competency in the unit being assessed, and be currently working in the sector with a minimum of twelve (12) months’ work experience within the last three (3) years; or,
- when assessing this unit in the context of the Extractive sector
- an assessor must demonstrate the skills and knowledge of this unit through five (5) years’ work experience in the Industry sector; and,
- where the assessor does not have current experience a co-assessment or partnership arrangement needs to exist between the qualified assessor and an Industry technical expert/ subject matter expert. The Industry technical expert/subject matter expert must hold the unit being assessed and be currently working in the sector with a minimum of two (2) years’ of current work experience; or,
- when assessing this unit in the context of the Civil Construction sector
- an assessor must demonstrate the skills and knowledge of this unit through five (5) years’ work experience in the Industry sector; and,
- where the assessor does not have current experience a co-assessment or partnership arrangement needs to exist between the qualified assessor and an Industry technical expert/ subject matter expert. The Industry technical expert/subject matter expert must hold the unit being assessed and be currently working in the sector with a minimum of two (2) years’ of current work experience.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=88a61002-9a21-4386-aaf8-69c76e675272