Release |
Comment |
1 |
This unit replaces RIICOM201A Communicate in the workplace |
2 |
Editorial corrections. |
3 |
Required frequency and volume of evidence amended in Performance evidence. Substantial amendments made in Assessment Conditions field, including: references to Industry Sectors, assessor and subject matter expert experience requirements, how assessment should be conducted and what it should confirm. |
This unit describes a participant s skills and knowledge required to communicate in the workplace within the Resources and Infrastructure Industries. This unit is appropriate for those working in operational roles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
1 Plan and prepare for workplace communication using equipment and systems |
1.1 Access, interpret and apply communication site documentation and ensure the work activity is compliant 1.2 Identify and access communication equipment and system components 1.3 Establish and maintain communication with others 1.4 Access and apply communication equipment and systems safety procedures |
2 Communicate using communication equipment and systems |
2.1 Identify and select the most appropriate method of communication 2.2 Use communication equipment and systems 2.3 Acknowledge and respond to communication 2.4 Take, confirm and pass messages on promptly to the others 2.5 Pass communications in a clear and concise manner 2.6 Follow safety procedures, including the passing of reports and observance of local communications and emergency procedures 2.7 Identify and report faults in communication equipment |
3 Carry out face-to-face routine communication |
3.1 Speak clearly and listen carefully to promote understanding 3.2 Ask questions of the audience and confirm meaning of information 3.3 Maintain communication processes with others to assist flow of work activities 3.4 Use site approved signalling methods to convey information 3.5 Participate in discussion to obtain information and clarify meaning 3.6 Communicate cooperatively and effectively with others |
4 Complete written documentation |
4.1 Complete written documentation clearly, concisely and on time 4.2 Use approved documents 4.3 Pass on written information to others |
Foundation skills essential to performance are explicit in the performance criteria of this unit. Further information is available in the Resources and Infrastructure Industry Training Package Companion Volume.
RIICOM201A Communicate in the workplace
Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=88a61002-9a21-4386-aaf8-69c76e675272
Release |
Comment |
1 |
This unit replaces RIICOM201A Communicate in the workplace |
2 |
Editorial corrections. |
3 |
Required frequency and volume of evidence amended in Performance evidence. Substantial amendments made in Assessment Conditions field, including: references to Industry Sectors, assessor and subject matter expert experience requirements, how assessment should be conducted and what it should confirm. |
Evidence is required to be collected that demonstrates a candidate s competency in this unit. Evidence must be relevant to the roles within this sector s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:
The candidate must demonstrate knowledge of communicating in the workplace through:
Industry sector |
AQF** Level |
Required assessor or Industry subject matter expert experience |
Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction |
1 |
1 Year |
2 |
2 Years |
|
Drilling, Coal Mining and Extractive (Quarrying) |
3-6 |
3 Years |
Metalliferous Mining and Civil Construction |
3-6 |
5 Years |
Other sectors |
Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation. |
*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.
**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level
Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=88a61002-9a21-4386-aaf8-69c76e675272