Qualification details

RII50109 - Diploma of Surface Operations Management (Release 3)


ReleaseStatusRelease date
3 (this release)Current 29/May/2013
(View details for release 2) Replaced21/Mar/2012
(View details for release 1) Replaced22/Jun/2011

Usage recommendation:
Is superseded by and equivalent to RII50113 - Diploma of Surface Operations Management 13/Nov/2013

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCUS501A - Manage quality customer serviceManage quality customer service N/A
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plans N/A
BSBINM501A - Manage an information or knowledge management systemManage an information or knowledge management system N/A
BSBLED501A - Develop a workplace learning environmentDevelop a workplace learning environment N/A
BSBMGT515A - Manage operational planManage operational plan N/A
BSBMGT516A - Facilitate continuous improvementFacilitate continuous improvement N/A
BSBOHS407A - Monitor a safe workplaceMonitor a safe workplace N/A
BSBOHS509A - Ensure a safe workplaceEnsure a safe workplace N/A
BSBSMB402A - Plan small business financesPlan small business finances N/A
BSBWOR501A - Manage personal work priorities and professional developmentManage personal work priorities and professional development N/A
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SchemeCodeClassification value
ANZSCO Identifier 133513 Production Manager (Mining) 
ASCO (occupation type) Identifier 1222-13 Production Manager (Mining) 
ASCED Qualification/Course Field of Education Identifier 0303 Process And Resources Engineering 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Mineral Mining Exploration,Quarrying,Coal Mining 
Taxonomy - Occupation N/A Coal Mine Manager,Mine Manager (Metalliferous Mining),Quarry Operations Technical Manager,Mine Surveyor,Quarry Manager,Quarry Operations Manager,Quarry Operations Area Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 133513 Production Manager (Mining) 02/Sep/2009 
ASCO (occupation type) Identifier 1222-13 Production Manager (Mining) 02/Sep/2009 
ASCED Qualification/Course Field of Education Identifier 0303 Process And Resources Engineering 02/Sep/2009 
Qualification/Course Level of Education Identifier 421 Diploma 02/Sep/2009 
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Modification History

Not applicable.


This qualification reflects the role of mine managers in an open cut coal or metalliferous mine or a quarry, who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of equipment/roles/techniques for themselves and others. They are required to demonstrate the application of a broad range of technical, managerial, coordination and planning and implement safety management plans.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

The following table includes a summary of the employability skills as identified by the resources and infrastructure industry for this qualification. The table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes required here are broad industry requirements that may vary depending on packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification include: 


  • provide clear and direct feedback
  • listen carefully to instructions and information
  • read and interpret project plans and safety signs
  • calculate basic weights, distances and volumes
  • complete accurate work plans, technical reports, risk assessments, etc
  • negotiate solutions to customer and workplace based issues
  • negotiate project details with clients
  • network with other professionals working in the same field


  • plan and lead team performance and operations
  • coordinate project activities and timelines with clients
  • work cooperatively with people of different ages, gender, race, religion or political persuasion
  • provide feedback and advice to staff
  • lead site-wide planning and coordination activities


  • re-allocate staff and resources in response to changing weather, site conditions and priorities
  • manage staff to solve problems and coordinate individual responsibilities and activities
  • work cooperatively with clients to resolve contract and operational issues
  • manage the ongoing review and adjustment of operations against performance indicators and project milestones

Initiative and enterprise

  • act independently to identify potential improvements to working practice and conditions
  • identify and take steps to resolve risks in the workplace
  • encourage the exploration and application of innovative approaches to improve on operational performance

Planning and organising

  • manage and coordinate time and priorities for self and team
  • identify and obtain appropriate personnel and resources for work
  • ensure that risks are assessed and appropriate emergency plans are in place
  • ensure that project planning incorporates the possibility of adapting to future changes


  • take responsibility for ensuring team targets and goals are achieved
  • understand the standard of work expected at the work site
  • proactively manage team performance
  • develop trust and confidence in staff and customers


  • be willing to learn new ways of working
  • seek information to improve performance from people and workplace documents like policies, procedures etc
  • understand equipment characteristics, technical capabilities, limitations and procedures
  • lead change and continuous improvement processes
  • manage learning and development plans
  • prepare and lead formal or informal training sessions


  • apply a range of basic IT skills in monitoring and reporting on systems
  • operate equipment safely and according to manufacturer and workplace guidelines
  • use communications technology appropriate to the workplace (email, mobile, radio, etc)
  • use computer technology to monitor and communicate project status
  • use IT to create documents and maintain records of work activities

Packaging Rules

Requirements for completion of the qualification 

The following table provides the packaging rules for this qualification, followed by the list of relevant units of competency.

Successful completion of thirteen (13) units of competency made up of:

  • two(2) Core units, and
  • eleven (11) elective units of which:
  • at least four (4) must come from the Group A electives listed below
  • up to five (5) from the Group B electives listed below
  • up to two (2) units may come from AQF level IV, Diploma or Advanced Diploma in this, or any other Training Package

Units of competency chosen must be relevant to the competency requirements for the job function.

Care must be taken to ensure that all prerequisites specified within imported units, or units chosen as electives, are complied with.

Core units of competency  

Unit code

Unit title


Identify, implement and maintain legal compliance requirements


Implement and maintain management systems to control risk

Group A electives  

Unit code

Unit title


Implement and and maintain environmental management plan


Implement emergency preparedness and response systems


Apply and monitor systems and methods of surface coal mining


Implement pit plan


Implement systems and methods of mining


Manage dredging operations


Manage the interaction of heavy and light vehicles and mining equipment


Manage laser levelling of operating plant


Implement and monitor health and hygiene management systems


Implement site processing plant operations


Develop, implement and maintain process control systems


Implement mine transport systems and production equipment


Implement site plant and resource management plan


Implement site services and infrastructure systems


Select and install surface plant and equipment


Implement, monitor, rectify and report on inventory control system


Implement mine services systems


Implement mine fixed plant and infrastructure systems


Conduct mine surveying operations


Implement the stockpile management plan


Design stockpile formations and reclaiming systems


Implement site waste and by-product management plan


Plan and monitor recycled material operations


Implement the site water management plan


Carry out the risk management processes

Group B electives 

Unit code

Unit title


Manage quality customer service


Manage budgets and financial plans


Manage an information or knowledge management system


Develop a workplace learning environment


Manage operational plan


Facilitate continuous improvement


Monitor a safe workplace


Ensure a safe workplace


Plan small business finances


Manage personal work priorities and professional development


Ensure team effectiveness


Manage blast hole drilling operations


Conduct surface shotfiring operations


Design surface blasts


Conduct sales in construction materials operations


Communicate information


Undertake process or project environmental impact assessment


Manage major incidents and emergencies


Apply, monitor and report on compliance systems


Conduct safety and health investigations


Implement, monitor, rectify and report on contracts


Implement and maintain the site plant, equipment and infrastructure maintenance plan

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