Modification History
Release |
TP version |
Comments |
2 |
PUA12 V1 |
Layout adjusted. |
1 |
PUA00 V8.1 |
First release in TGA. |
Unit Descriptor
This unit covers the competency required to support an emergency operation as a member of a team by providing information collection, collation, dissemination and presentation in an emergency operations centre.
This unit replaces PUASES002B Work in an emergency operations centre.
Application of the Unit
The application of this unit would inform roles and responsibilities of individuals who act as a member of a team within an emergency operations centre at the commencement, during and completion of an incident operational period.
The requirements for operation of the emergency operations centre will be determined by the nature and context of the incident and/or operations, legislative requirements, emergency management plans and organisational policies.
Persons should have met organisational requirements for language, literacy and numeracy and computer literacy, prior to commencing this unit.
Applicable roles and jobs may involve members of emergency services organisations, Police officers, ambulance and paramedic services, fire service personnel and volunteers.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a Unit of Competency. |
Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Range Statement. Assessment of performance is to be consistent with the Evidence Guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Activate an operations centre and initiating systems |
1.1 Initial task information is obtained on likely nature of incident response 1.2 Operations centre is opened in accordance with unit or organisational standing operating procedures (SOPs) 1.3 Communications, information management and computerised systems are activated in accordance with unit or organisational SOPs 1.4 Appropriate plans and directories are accessed in accordance with the decision on the nature of response 1.5 Operations centre staff are activated in accordance with unit SOPs 1.6 Other organisations are informed that the operations centre has been activated in accordance with unit or organisational SOPs |
2. Collect, maintain and display information |
2.1 Operational information is actively sought 2.2 Operational information is recorded legibly and/or electronically using organisational documentation 2.3 Operational priorities are applied according to organisational SOPs 2.4 Information is evaluated for currency and correctness, and advice is provided to team leader and/or operational manager 2.5 Incident files are maintained in accordance with organisational policies and procedures 2.6 Information displays are plotted and/or updated as required by organisational SOPs |
3. Disseminate information |
3.1 Briefing areas are prepared 3.2 Information for situational reports, operational orders and media releases is assembled for operational manager 3.3 Relevant information is disseminated under direction of team leader or operational manager in accordance with organisational policies and procedures 3.4 Information is distributed within the operations centre in accordance with organisational policies and procedures 3.5 Clear and relevant information is included in incoming shift hand over |
4. Close an operations centre |
4.1 Records and information are filed in accordance with SOPs 4.2 Communications systems are reset to stand-by modes according to organisational policies and procedures 4.3 Operations centre is returned to operational readiness as needed to allow rapid reactivation when required 4.4 Information is provided to team leader or operational manager to assist with post operation reports as requested 4.5 Signs and symptoms of operational stress in self and others are recognised and promptly reported 4.6 Debriefing requirements are met 4.7 Other organisations are informed that the operations centre has been closed in accordance with organisational policies and procedures |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
|
Required Knowledge |
|
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
|
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessment must confirm the ability to:
Consistency in performance Competency should be demonstrated over time in a range of actual or simulated workplace environments including participation in two daytime and two night time activities and/or exercises which reflect operational contexts. |
Context of and specific resources for assessment |
Context of assessment Competency should be assessed in the context of a real operation or a simulation. Specific resources for assessment Access is required to:
|
Method of assessment |
In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook. Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment. Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:
|
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. |
|
Emergency operations : |
|
Emergency operations centres may be: |
|
Plans and directories may include: |
|
Other organisations may include: |
|
Operational information may include: |
|
Seeking information may include |
|
Organisational documentation may include: |
|
Plotting operational information may include: |
|
Disseminating information may include: |
|
Communications systems may include: |
|
Unit Sector(s)
Not applicable.