Unit of competency details

PUAPOLNG004A - Use communication, counselling and de-escalation techniques (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 17/Aug/2012

Usage recommendation:
Is superseded by and equivalent to POLNEG004 - Communicate in a negotiations environmentContent and formatting updated to comply with the new standards. Unit recoded POL. Title updated. Elements 1 and 2 merged, all PC reordered and revised. Elements 3 and 4 removed. 18/Oct/2015

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Unit Descriptor

This unit is a Police specialist unit of competency.

Police specialist units of competency and qualifications are not included in this document; Police specialist units of competency and qualifications are confidential and should not be accessible in the public domain. Public access to these units of competency and qualifications has the potential to compromise Police operations and security as well as place members of the public and Police Officers at risk. These units are contained in a separate document and are only available to persons authorised by the Australia New Zealand Policing Advisory Agency (ANZPAA) via website contact www.anzpaa.org.au

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