Unit of competency details

PUAOPE012A - Control a Level 1 incident (Release 1)


Usage recommendation:
Is superseded by and equivalent to PUAOPE012 - Control a Level 1 incident 15/Jul/2019

ReleaseRelease date
(View details for release 3) 02/May/2013
(View details for release 2) 17/Aug/2012
1 (this release) 09/Feb/2011

Replaced release

You are currently viewing the components related to release 1.
The current release is release 3View release 3 details.

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
PUA42612 - Certificate IV in Public Safety (Aquatic Search and Rescue Management)Certificate IV in Public Safety (Aquatic Search and Rescue Management)Superseded1-2 
PUA50412 - Diploma of Public Safety (SES Operations Management)Diploma of Public Safety (SES Operations Management)Superseded1-2 
PUA42610 - Certificate IV in Public Safety (Aquatic Search and Rescue Management)Certificate IV in Public Safety (Aquatic Search and Rescue Management)Superseded
PUA30510 - Certificate III in Public Safety (SES Operations)Certificate III in Public Safety (SES Operations)Superseded
PUA30410 - Certificate III in Public Safety (SES Rescue)Certificate III in Public Safety (SES Rescue)Superseded
PUA30512 - Certificate III in Public Safety (SES Operations)Certificate III in Public Safety (SES Operations)Superseded1-2 
PUA31312 - Certificate III in Public Safety (Aquatic Search and Rescue)Certificate III in Public Safety (Aquatic Search and Rescue)Superseded1-3 
PUA40313 - Certificate IV in Public Safety (Firefighting Supervision)Certificate IV in Public Safety (Firefighting Supervision)Superseded1-2 
PUA40301 - Certificate IV in Public Safety (Firefighting Supervision)Certificate IV in Public Safety (Firefighting Supervision)Superseded
PUA42912 - Certificate IV in Public Safety (Biosecurity Response Leadership)Certificate IV in Public Safety (Biosecurity Response Leadership)Superseded1-2 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 099905 Security Services  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 099905 Security Services  03/Dec/2012 
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Modification History

Not applicable.

Unit Descriptor

Unit Descriptor 

This unit covers the competency required to control a Level 1 incident through the use of local or initial response resources.

This unit includes the competency to proceed to the incident, to assess the incident, to plan and implement an operational response and post-response activities.

A Level 1 incident is characterised by being able to be resolved through the use of local or initial response resources only. In a Level 1 response the major function is operations, that is, to resolve the incident.

Control of the incident is limited to the immediate area and therefore the operations function can usually be carried out by the Incident Controller. Being relatively minor, the other functions of planning and logistics will generally be undertaken concurrently by the Incident Controller.

Application of the Unit

Not applicable.

Licensing/Regulatory Information

Not applicable.


Not applicable.

Employability Skills Information

Employability Skills 

This unit contains employability skills.

Pre-requisite Unit /

Nil - refer to Application of the Unit

Application of the Unit 

This unit applies to people responsible for:

  • developing an Incident Action Plan
  • achieving the incident objective
  • providing a safe work environment
  • managing the incident as effectively and efficiently as circumstances allow
  • keeping relevant people informed and aware of incident progress.

The authorisation to control a Level 1 incident is subject to organisational policies and procedures.

In the context of the Fire Sector the following unit is a pre-requisite:

  • PUAFIR302B Suppress urban fire


  • PUAFIR303B Suppress wildfire.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a Unit of Competency.

Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Required Skills and Knowledge and/or the Range Statement. Assessment of performance is to be consistent with the Evidence Guide.

Elements and Performance Criteria



1. Receive incident response request 

1.1 Requests for response  are received and dealt with in accordance with organisational policies and guidelines 

1.2 Relevant incident  information is obtained and assessed to inform decision making processes

1.3 Location of the incident and most appropriate route to the incident are ascertained

2. Proceed to incident 

2.1 Personnel, equipment and transport  resources are dispatched promptly, consistent with the nature of the incident and information available

2.2 Communication is established and maintained

2.3 Appropriate route to the incident is followed to minimise response time

2.4 En route hazards  are recognised and negotiated to minimise risk

2.5 Observations are made en route to assist with incident assessments 

2.6 Multi-vehicle response is conducted in accordance with organisational procedures

2.7 Arrival at the incident is confirmed according to organisational policies and procedures

3. Assess the incident 

3.1 Communications  are established in accordance with organisational policies and procedures

3.2 Initial assessment of the incident is carried out promptly

3.3 Hazards or potential hazards are assessed and monitored so that they are minimised or controlled

3.4 Resources  are assigned to deal with the incident

3.5 Need for additional resources is identified and resources are requested in accordance with organisational policies and procedures

3.6 Actions are taken to protect, secure and preserve incident scene where required

3.7 Incident potential is assessed and transition to a Level 2 incident is considered

4. Establish and maintain control 

4.1 Control and command are established in accordance with legislation, and organisational policies and procedures

4.2 Incident Action Plan  (IAP ) appropriate to incident situation is developed based on available information and organisational procedures

4.3 Strategies and tactics are determined and tasks are allocated to appropriate personnel

4.4 Incident personnel are briefed clearly, accurately and in a timely manner

4.5 Relevant incident information is communicated to key stakeholders 

4.6 IAP is implemented, continually monitored, reported on and reviewed in the light of additional information and is communicated in accordance with organisational policies and procedures

4.7 Appropriate resources are deployed to deal with the incident

4.8 Response is adjusted in a timely manner

4.9 Leadership, supervision and team welfare  are provided to ensure performance and practice are to operational standards

4.10 Changes to the IAP are communicated to relevant personnel and organisations

5. Conclude operation 

5.1 Final incident assessment is conducted in accordance with organisational procedures

5.2 Incident actions and decisions are recorded in accordance with organisational policies and procedures

5.3 Incident is concluded in accordance with organisational requirements

6. Supervise post-response activities 

6.1 Welfare of team members is assessed and appropriate action is taken

6.2 Equipment cleaning, repair, storage and replenishment is supervised

6.3 Debriefing requirements are met

6.4 Post incident reports are prepared to organisational requirements

Required Skills and Knowledge


This describes the essential skills and knowledge and their level, required for this unit.

Required Skills 

  • assess risks and apply safe work practices
  • communicate effectively
  • conduct an incident assessment
  • conduct briefings and debriefings
  • deploy personnel and equipment to deal with the incident
  • develop and maintain incident situational awareness
  • make and implement decisions
  • use communication equipment

Required Knowledge 

  • agency policies and procedures for determining the Control Authority and Incident Controller
  • agency procedures for establishing control and communicating to relevant authorities
  • agency protocols for liaising with stakeholders and media on scene
  • Australasian Inter-service Incident Management System (AIIMS) structure and principles
  • briefing/debriefing requirements
  • current navigational practices to perform navigation
  • occupational health and safety (OH&S) agency safe work practices, and health and welfare arrangements at incidents
  • organisational incident management system
  • organisational policies and procedures relating to operations (such as relevant legislation; operational, corporate and strategic plans; operational performance standards; operational policies and procedures; organisational personnel and occupational health and safety practices and guidelines; organisational quality standards; organisation's approach to environmental management and sustainability)
  • organisational process for developing IAP objectives, strategies and tactics for a Level 1 incident
  • organisational process for developing, implementing, monitoring and reviewing IAP for a Level 1 incident
  • procedures for protecting and preserving an incident scene and recording requirements

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Assessment must confirm the ability to:

  • develop, implement and monitor an IAP to effectively deal with an incident
  • direct and supervise incident control activities
  • maintain situational awareness.

Consistency in performance 

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment 

Context of assessment 

Competency should be assessed in an actual or simulated workplace environment.

Specific resources for assessment 

Access is required to:

  • simulation of Level 1 incidents in a response environment
  • relevant transport, communications equipment.

Method of assessment 

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

  • direct observation
  • interviewing the candidate
  • journals and workplace documentation
  • third party reports from supervisors
  • written or oral questions.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the Performance Criteria is detailed below.

When dealing with aircraft response , performance may be affected by 

Airstrip length requirements

Engine type-piston

Fire behaviour

Load capacity

Pilot ability




Twin/single engine



Wing configuration

When dealing with aircraft response , suitability may be affected by 

Communications systems availability

Pilot local knowledge



Take off capability


When dealing with aircraft response , supervising of aircraft management procedures include 

Aircraft separation - vertically and horizontally


Fire Common Traffic Advisory Frequency (F-CTAF)

Height separation

Inbound/outbound calls

Temporary restricted space

Organisational policies and guidelines may vary between sectors and organisations and may include 

Civil Aviation Orders and requirements

Environmental management and sustainability

Incident management systems

Interagency liaison


Operational policies, procedures and standards

Procedures, requirements

Search and rescue time/procedures/action

Incidents may include 


Animal and marine mammal rescue




Hazardous substances and dangerous goods

Public disorder




Transport may include 


By foot




Vehicular on-road and off-road

Hazards may include 

Adverse weather

After-dark operations

Civil unrest


Dangerous goods and hazardous substances


Difficult terrain

Fire behaviour

Hazardous trees

Interference to communications

Level of visibility


Other aircraft

Powerlines and cables

Restricted areas

Road conditions


Structural collapse

Terrain and topography

Tidal and flood behaviour



Incident assessments may include 

Access and egress

Adequacy of allocated equipment

Capability of assigned personnel

Climatic and weather conditions


Disruption to essential services

Evacuation zones

Hazards/no go areas

Information gathered from existing plans/databases

Installed fire protection

Nature, type and size of incident

Risk to life, property and environment

Type and construction of building

Communications may include 

Audible alarms/whistles


Distress signal units


Ground to air

Hand signals

Mobile data terminal


PA equipment



Verbal and written instructions

Resources may include 

Aircraft (rotary- and fixed-wing)




Navigation aids

Personnel trained for the task

Protective clothing


Vehicles, vessels, aircraft and machinery

Incident Action Plan may include 

Accommodation and welfare arrangements

Air Operations Plan

Communications Plan

Incident objectives

Information on alternative or fallback strategies

Information Plan for dissemination of information to all stakeholders

Information regarding the necessary logistical arrangements

Management structure if established

Maps or site plans of the incident

Medical Plan and consideration of OH&S issues

Statement of current situation and predictions of the incident's likely development (including key risk exposures)

Strategies to achieve defined incident objectives

Structural chart

Timings of meetings and changeovers

Traffic management

Written or mental plan

Key stakeholders may include 

Affected individuals

Community groups


Other agencies

Team welfare may include 

Fatigue management

Physical needs such as refreshments

Physical stress

Psychological stress

Unit Sector(s)

Not applicable.