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Unit of competency details

PUAEMR021A - Facilitate emergency planning processes (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to PUAEMR021 - Facilitate emergency planning processes 15/Jul/2019

Releases:
ReleaseRelease date
(View details for release 2) 17/Aug/2012
1 (this release) 09/Feb/2011

Replaced release

You are currently viewing the components related to release 1.
The current release is release 2View release 2 details.

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080313 Public And Health Care Administration  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080313 Public And Health Care Administration  03/Dec/2012 
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Modification History

Not applicable.

Unit Descriptor

Unit Descriptor 

This unit covers the competency required to collaboratively facilitate the development of new and the revision of existing emergency plans by organisations such as local government, emergency services or government agencies and departments; event organisers; managers of utilities, critical infrastructure or high occupancy buildings; private sector and industries.

The unit recognises that emergency planning requires processes and outcomes to be regularly checked, tested, revised and updated as conditions change. Planning is also seen as an important way of building the resilience of organisations and communities through their active involvement in the process.

Application of the Unit

Application of the Unit 

The application of this unit would inform roles of individuals with responsibility for the facilitation of preparedness activities, processes and arrangements within organisations which includes the involvement of the wider community and complex stakeholder environments. The requirements for arrangements may be driven by multiple legislative and regulatory contexts.

Situations for the application of this unit may include preparedness plans, event management plans, strategic risk plans, land use plans and arrangements, public event emergency management.

Applicable roles and jobs may involve emergency management, recovery, response, business continuity, risk management, emergency services liaison and event management.

Licensing/Regulatory Information

Not applicable.

Pre-Requisites

Not applicable.

Employability Skills Information

Employability Skills 

This unit contains employability skills.

Pre-requisite Unit /

Nil

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a Unit of Competency.

Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Required Skills and Knowledge and/or the Range Statement. Assessment of performance is to be consistent with the Evidence Guide.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

1. Establish the emergency planning context and framework 

1.1 Authority to plan is confirmed with reference to legislation, organisational direction, community  or other managerial agreement

1.2 Planning environment  is clarified by analysing drivers  and risk assessment

1.3 Considerations that may impact on the planning framework  are identified and analysed

1.4 Key stakeholders , are identified along with their potential interests, sensitivities, roles and responsibilities

1.5 Planning team/group is established with an appropriate balance of expertise, stakeholder representation and authority to achieve desired outcomes

1.6 Emergency plan  aims and objectives are developed and refined with key stakeholders

2. Develop agreed planning processes and methodology 

2.1 Practical constraints  and existing emergency management arrangements are considered when developing a feasible project scope

2.2 Frameworks for project planning, management and evaluation are developed with key stakeholders

2.3 Processes for negotiating outcomes, key performance indicators, information management, reporting, accountability and decision making strategies are developed and agreed within existing accountabilities

2.4 Consultation and community education strategies  are updated/developed which support community and key stakeholder ownership

2.5 Sources of expertise are identified to contribute specialised information and analysis as required

2.6 Accountability and responsibility for specific tasks or planning components is negotiated and clarified with appropriate individual, organisation or service provider

3. Undertake research and analysis for emergency management planning 

3.1 Plan is regularly reviewed in response to new information or changes in resources and planning environment

3.2 Appropriate research tools  and consultation strategies are chosen

3.3 Comprehensive body of community information , risks  and safety expectations is sourced /built/updated using credible sources

3.4 Effectiveness of current emergency management strategies are assessed to address the vulnerability of communities and environments by analysing their susceptibility and resilience to risk

3.5 Need for new/updated emergency plans is confirmed for risks that have the potential to become an emergency event

4. Develop /refine emergency management planning outcomes 

4.1 Emergency management arrangements relating to the effective operations and coordination of resources are identified and reviewed

4.2 Potential gaps or duplication in emergency management roles and responsibilities of organisations are identified

4.3 Broad categories and types of resources and services that are likely to be required are identified

4.4 Financial and contractual arrangements for accessing or acquiring resources and services are developed

4.5 Arrangements for the command, control and coordination of the response to an emergency incident are addressed in the plan

4.6 Arrangements for the restoration/recovery of the community structure and facilities, and provision of support to affected people are addressed in the plan

4.7 Potentially critical resource/service shortfalls and communication deficiencies, within and between organisations are identified

4.8 Contingencies to address potential problems are developed with relevant organisations and service providers

4.9 Implications of new/revised emergency management plans for strategic and operational business planning, review of legislation/policy/procedures and provision of training and community education programs are assessed and determined

5. Document the emergency plan 

5.1 Plan is jointly developed based on feedback received on draft plan obtained from stakeholders

5.2 Quick accessibility of essential information and any amendments via the plan structure is ensured

5.3 Plan purpose, control/coordination arrangements and any functional/threat specific sub plans are specified in sufficient detail

5.4 Clear and concise language appropriate for the audience/s is used

5.5 Consistency of related plans and sub plans is ensured

5.6 Process is established to maintain currency of the plan

6. Validate the plan 

6.1 Plan is exercised/reviewed for functionality and relevance in accordance with a specified review schedule and post significant incidents/events

6.2 Outcomes of exercise and/or review are used to refine plan

Required Skills and Knowledge

REQUIRED SKILLS AND KNOWLEDGE 

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills 

  • communicate effectively in writing
  • define and provide recommendations to solve problems
  • manage projects
  • undertake research and analysis
  • use effective interpersonal communication skills
  • work with and consult stakeholders
  • work cooperatively

Required Knowledge 

  • appropriate, current and relevant international and Australian Standards
  • culture, diversity and history of communities, environments and associated concerns, issues and sensitivities, perception of risks
  • current state/territory/agency emergency management plans
  • planning process and the impact, outcomes and benefits for stakeholders
  • relevant emergency risk management terminology, concepts and principles
  • relevant jurisdictional emergency management arrangements
  • research tools/methodologies

Evidence Guide

EVIDENCE GUIDE 

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Assessment must confirm the ability to:

  • explain the emergency planning process
  • develop an appropriate and sustainable emergency planning process in cooperation with planning team/group and stakeholders
  • work with planning team/group and stakeholders to develop plans that are readily usable and able to be implemented effectively
  • develop emergency plans that have stakeholder approval and support
  • evaluate planning process and outcomes with stakeholders.

Consistency in performance 

Competency should be demonstrated in an all hazard, all risk environment context with a diverse stakeholder group.

Context of and specific resources for assessment 

Context of assessment 

Competency should be assessed making significant contributions to an emergency planning process either as an individual or as the representative of a stakeholder, organisation or constituency in the workplace or in a simulated workplace environment.

Specific resources for assessment 

Access is required to:

  • organisational community
  • opportunity to participate in an actual, or simulated, emergency planning process.

Method of assessment 

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

  • direct observation
  • interviewing the candidate
  • journals and workplace documentation
  • third party reports from supervisors
  • written or oral questions.

Range Statement

RANGE STATEMENT 

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the Performance Criteria is detailed below.

Communities are groups with shared associations and may include 

Culturally and linguistically diverse (CALD) groups

Geographic groups of people such as:

  • neighbourhoods
  • cities, towns, suburbs
  • local areas, regions, states/territories, nations

Groups of people exposed to a particular hazard

Groups such as government and non-government organisations, members of parliament

Providers of goods, services and information such as:

  • transport, utilities, communications
  • health, safety, comfort
  • civic construction and design

Shared-experience groups of people such as:

  • particular interest groups, professional groups
  • age groups, ethnic groups, language groups
  • tourists

Workers in industry sectors such as:

  • agriculture
  • manufacturing (such as food processing)
  • commercial
  • mining
  • emergency services

Planning environment may include 

Planning for response, which may include:

  • collecting, processing and disseminating information
  • coordinating and deploying resources
  • establishing and effectively using communications systems
  • evacuation
  • evacuation plans and procedures/processes
  • infrastructure procedures
  • liaison between organisations, agencies
  • management structure
  • negotiating outside assistance and providing assistance to other areas
  • operation of the emergency operations/coordination centre
  • preparing and activating warnings, distributing public information
  • protecting in place
  • roles of support organisations
  • training

Planning for evacuation may include identifying:

  • enabling legislation and/or regulations
  • evacuation routes
  • health and safety needs of mass gatherings
  • management structure
  • organisations responsible for arranging and coordinating transport
  • organisations responsible for conducting and assisting with the evacuation
  • organisations responsible for operating evacuation centres
  • preparation and activation of warnings, distribution of public information, media management
  • registration teams
  • sites suitable as assembly areas
  • sites suitable as evacuation centres
  • strategies for communicating with diverse ethnic, cultural and language groups
  • strategies for gaining community cooperation

Planning for recovery, which may include:

  • counselling emotionally affected people
  • establishing and managing emergency financial relief schemes
  • managing environmental rehabilitation programs
  • managing overwhelming demand
  • management structure
  • planning for business continuity
  • providing immediate emergency accommodation
  • providing personal support
  • roles and responsibilities of agencies and organisations
  • repairing or replacing damaged infrastructure, public utilities, services and assets
  • surveying and assessing damage to public and private property

Drivers may include 

Changes in community characteristics

Changes in insurance policies and premiums

Changes in legislation, policies and disaster/emergency management plans

Corporate governance

Environmental changes

Management practices

New sources of risk or changed perception of risk

Planning deficiencies

Recent emergency incident reports/debriefs, safety issues

Recent judicial decisions

Safety issues

Strategic and corporate plans

Considerations that may impact on the planning framework may include 

Existing arrangements

Legislative requirements

Organisational requirements

Plans

Policies

Procedures

Regulatory requirements

Legislative , organisational and regulatory requirements may include 

Acts dealing with disasters, emergencies, occupational health and safety and the environment

Building codes

Environmental management and sustainability

Land use planning

Local government regulations

Planning requirements for public health, building, fire prevention

Privacy

Regulations for handling and transporting dangerous goods

Policies and procedures may include 

Agreements between agencies and/or organisations

Emergency management arrangements specified in legislation or policies

Existing disaster or emergency management plans

Standard operating procedures (SOPs)

Stakeholders may include 

Culturally and linguistically diverse (CALD) groups

Education providers

Emergency services (fire, police, SES, ambulance, recovery agencies)

Event organisers (concerts, car rallies, sport)

Hospital/medical personnel and care givers

Interest, community, professional and industry groups

Local business people

Local government (elected representatives, shire engineers, community development officers)

Providers of critical infrastructure (utilities, telecommunications, mining, petrochemical and gas)

Managers of high occupancy facilities (shopping centres, high rise apartment/office blocks)

State/territory/commonwealth agencies (public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management)

Tourist operators

Vulnerable groups

Venue operators

Emergency plans may include 

Plans developed to address specific risks

Plans required by commonwealth/state/territory legislation

Plans required by regulators and permit conditions

Practical constraints may include 

Arrangements, roles and responsibilities set down in existing emergency management plans

Availability of technical expertise, technology, equipment

Budgets, time, availability and capability of people

Land use planning

Legislation covering emergency management, environmental management

Limited community knowledge of emergency risk management processes and benefits

Local government regulations

Management support

Political, social and cultural considerations

Safety standards

Consultation and community education strategies may include 

Advertising in local media

Broadcast facsimile and email messages, websites

Contacting individual organisations, professional bodies, unions and recreational/sports associations

Focus groups, workshops, surveys

Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups

Research tools may include 

Affinity analysis

Brainstorming, visioning

Cause and effect analysis, force field analysis

Emergency risk management process and tools

Rank-It, SWOT analysis

Community information may include 

Characteristics of natural, local and built environments

Demographics (population distribution, social, cultural, health status and education data)

Details of key infrastructure and emergency/support services

Economic activity reports (employment, products, services, revenue)

Government reports (such as environmental impacts)

Sources of community information may include 

Community information booklets

Credible individuals, group and community leaders

Documented outcomes of emergency risk management processes conducted by communities, organisations and companies

Family and historical records

Libraries, research reports, Australian Bureau of Statistics data

Media, council and emergency services personnel and records

Specific needs groups, significant cultural organisations

Specific agencies records and plans

Sources of risk may include 

Commercial activity and legal relationships

Economic

Human behaviour and individual activities

Industrial activities

Management activities and controls

Mass gatherings

Natural events

Political circumstances

Technology/technical issues

Terrorism

Planning outcomes may include 

Agency plans at district/regional level

Emergency or disaster plans at national, state/territory, district/regional and local levels

Support or functional plans developed at state/territory, district/regional and local levels for services such as:

  • communications
  • engineering
  • evacuation
  • health
  • recovery/welfare
  • transport

Threat specific plans developed at state/territory, district/regional and local levels to deal with threats from hazards such as:

  • cyclone
  • emergency animal disease
  • flood, water, public health
  • fire
  • hazardous materials
  • marine pollution
  • terrorism

Unit Sector(s)

Not applicable.