Modification History
Release |
TP Version |
Comments |
3 |
PUA12 V2.1 |
Editorial changes. |
2 |
PUA12 V2 |
Layout adjusted. Application added. |
1 |
PUA00 V8.1 |
Primary release. |
Unit Descriptor
This unit covers the competency to enable effective two-way communication with the community, and to promote a positive public image.
Application of the Unit
This unit applies to workers who are required to take an active community engagement and education role. It is applicable across an organisation from both a local community and local public safety group level to organisation wide. While all workers should actively foster a positive organisational image, this unit focuses on workers with roles that include planned, active engagement.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
PUATEA004D Work effectively in a public safety organisation (Fire sector specific)
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a Unit of Competency. |
Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Range Statement. Assessment of performance is to be consistent with the Evidence Guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Promote the organisation in the community |
1.1 Community requests for information or participation are responded to in accordance with the organisation's policies and procedures. 1.2 Opportunities to explain and promote the organisation's activities are acted on to promote community recognition and support. 1.3 Non-routine requests for information are referred to an appropriate person. |
2. Represent the organisation in the community |
2.1 The organisation's position on particular issues is represented in a way which acknowledges community concerns and promotes community awareness. 2.2 Communication and presentation to the public enhances the organisation's public image. |
3. Advise and involve the community in public safety activities |
3.1 The community is advised of a range of prevention and mitigation techniques. 3.2 Community members are informed and skilled to implement prevention and mitigation activities. 3.3 Community is assisted to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs. |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
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Required Knowledge |
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Evidence Guide
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
It is essential for this unit that competence be demonstrate in ability to provide advice on prevention and mitigation techniques in a way that acknowledges community concerns. Consistency in performance Evidence should be gathered over a period of time in a range of actual or simulated workplace environments. |
Context of and specific resources for assessment |
Context of assessment On the job or in a simulated work environment. In a Fire Sector specific context, this unit should be assessed with PUAFIR301B Undertake community safety activities. Specific resources for assessment Access to promotional/informational material. |
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. |
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Information may include: |
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Community may include: |
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Opportunities to promote may include: |
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Special promotions may include: |
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Appropriate person may include: |
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Response may include: |
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Prevention and mitigation techniques may include: |
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Unit Sector(s)
Not applicable.