Release 1.  This is the first release of this unit of competency in the PUA Public Safety Training Package.

This unit of competency involves the skills and knowledge required to manage information to support the achievement of organisation's objectives. It includes identifying information needs and sources, collecting and analysing information and using information management systems to record and support results.

The unit is applicable to personnel who have responsibility for ensuring that information is collected and disseminated to team members and that data and information is stored in organisational information systems.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Not applicable.

Information

Public Safety

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1  

Identify information needs and sources 

1.1 

Information needs of individuals and teams are determined and sources are identified

1.2 

Information held by the organisation is reviewed to determine suitability and accessibility

1.3 

Plans are prepared to obtain information which is not available or accessible within the organisation

2 

Collect and analyse information 

2.1 

Collection of information is timely and relevant to the needs of the organisation, individuals and/or teams

2.2 

Information is in a format suitable for analysis, interpretation and dissemination, in accordance with organisational requirements

2.3 

Information is analysed and interpreted to identify trends

3 

Use management information systems 

3.1 

Management information systems are used to store and retrieve data for decision making, in accordance with organisational procedures and requirements

3.2 

Technology available in work area and/or organisation is used to manage information, in accordance with organisational procedures

3.3 

Recommendations for improving the information system are submitted to designated personnel or group

4 

Record and support information 

4.1 

Results of information gathering, analysis and synthesis are reported within specified time frames, in accordance with organisational requirements

4.2 

Results of information gathering, analysis and synthesis are reported for policy development and organisational decision making

4.3 

Information is disseminated to appropriate personnel within the specified time frame

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

This unit replaces and is equivalent to PUACOM003B Manage information.

Release 1.  This is the first release of this unit of competency in the PUA Public Safety Training Package.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and includes

• collating and disseminating information
• collecting, analysing, synthesising and evaluating information
• communicating with personnel
• following organisational policies and procedures including Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• identifying information needs and sources
• meeting information presentation requirements
• presenting written information
• recording information
• undertaking the analysis and evaluation of information
• using management information systems to store and retrieve data
• working with organisational information collection techniques and methods

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and includes knowledge of

• analysis and display techniques
• analysis and evaluation of information
• information collection techniques and methods
• information collection, collation and dissemination processes
• information management systems including storage requirements and methods
• organisational documentation, policies and procedures including Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• organisational objectives
• presentation of information
• privacy principles
• report requirements

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in industry approved simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to

• a range of relevant exercises, case studies and/or simulations
• relevant and appropriate materials, equipment, tools and personal protective clothing and equipment currently used in industry
• applicable documentation including organisational procedures, industry standards, regulations, equipment specifications, codes of practice and operation manuals.