Qualification details

These Employability Skills may be obtained by the completion of this qualification but in no way reflect skills that may apply to any particular position within a fire service.

Employability Skill 

Employability Skills Statement 

Communication 

• impart the organisation's message accurately and in a clear, concise and confident manner to gain stakeholder's understanding and commitment
• manage grievances and complaints in line with organisational procedures
• negotiate strategies and tactics
• obtain feedback from other organisations and governments to inform and improve service delivery
• recognise and communicate achievements within the organisation

Teamwork 

• establish and agree upon team goals to achieve work tasks
• lead and motivate people
• recognise and convey to team members, the roles and responsibilities of stakeholders
• take into account the capabilities of people and teams

Problem solving 

• address performance problems confidentially and in a constructive and timely manner, in line with relevant organisational procedures
• assess the nature, extent and potential of the emergency
• establish problem solving/issue resolution procedures within legislative requirements and organisation's guidelines
• keep expenditure within budget, identifying any potential over-runs and renegotiating the budget accordingly
• prepare cost-benefit analyses for major cost items in accordance with the organisation's policy and procedures
• use analytical tools and processes
• use decision making techniques

Initiative and enterprise 

• promote the organisation through media, government and the community in a positive and constructive manner, in line with organisational procedures
• encourage initiative and innovation
• establish formal and informal networks at the local, regional and national levels to support ongoing and future liaison and collaboration

Planning and organising 

• allocate financial resources as agreed to in the operational plan and the budget negotiation process (as appropriate)
• analyse implications of major shifts in proposed or actual budget expenditures
• determine or review human resource needs within the anticipated operational needs and allocated budget
• develop a strategic plan for risk management
• establish an appropriate control structure in accordance with approved operating procedures
• identify organisational capabilities to manage risk
• make selections, transfers and promotions in accordance with organisation policies and procedures

Self-management 

• conduct dealings with stakeholders in line with organisational procedures
• demonstrate consistency between instructions and action in self and others
• provide advice confidentially on matters sensitive to governments and the organisation, in line with privacy and confidentiality legislation and guidelines

Learning 

• learn about accounting principles, accrual and cash management procedures, costing policies and procedures, financial management principles
• learn about leadership theory and principles
• learn about legislative roles and responsibilities of other agencies and relevant organisations

Technology 

• establish communication systems and procedures
• operate computer-based tools to produce financial reports
• use a range of information technology devices in accordance with organisational procedures
• use information management systems in accordance with organisational procedures

Code 

Core Units 

PUACOM010B

Promote the organisation's mission and services

PUAMAN001B

Manage the organisation's public safety responsibilities

PUAMAN003B

Manage human resources

PUAMAN007B

Manage financial resources

PUAOPE006B

Control multi agency emergency situations

Code 

Elective Units 

PUAFIR602B

Manage the implementation of community safety strategies

BSBMGT502B

Manage people performance

BSBINN502A

Build and sustain an innovative work environment

PUAPRS20529B

Manage marketing requirements

PUACOM004B

Manage organisational communication strategies

PUAFIR601B

Develop and administer agency policy, procedures and practices

PUAOHS004B

Establish and maintain the occupational health and safety system

PUAOPE008B

Coordinate resources within a multi agency emergency response

PUAPOLMG007A

Contribute to policy formulation and revision

PUAOPE019A

Control a Level 3 incident

PUAOPE024A

Manage operations for a Level 3 incident

PUAOPE026A

Provide strategic safety advice at an incident

NOTES 

It is important to note that where units of competency within this qualification have pre-requisite requirements, the learner must have been assessed as competent within a fire context prior to undertaking training or assessment.

BSB units have been imported from the BSB07 Training Package

Information about customising PUA00 Public Safety Training Package qualifications is on page12 .