Qualification details

Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill 

Employability Skills Statement 

Communication 

• apply interpersonal skills
• communicate and interact with other organisations
• communicate range of possible organisational responses to the client in a timely manner
• communicate treatment plans
• complete necessary documentation
• discuss needs and expectations with clients
• exercise courtesy, consideration and sensitivity at all times with the client
• gather information from other organisations
• inform client of options for further action
• interact with internal and external clients
• locate, interpret and provide relevant information to requests
• obtain, complete and process all necessary documentation
• read selectively and summarise information
• refer clients to other personnel where necessary
• speak in public
• undertake consultation with affected and interested parties
• use effective (spoken) communication

Teamwork 

• ensure participation in regular meetings and forums supports mutual cooperation
• provide and receive feedback in a constructive manner
• recognise individual differences in the workplace, to value these differences and to adjust their behaviour to account for these differences
• seek assistance to manage clients' expectations when necessary
• use a variety of verbal and non-verbal communication techniques
• use team work principles and strategies

Problem solving 

• analyse and probe
• analyse, interpret and clearly define the issue/s
• apply known solutions to a variety of predictable problems
• negotiate stakeholders' requirements, document and incorporate within the proposed advice
• obtain information required and analyse in accordance with professional standards
• represent mathematical ideas in appropriate format
• research the issue/s and seek the advice of relevant personnel to clarify findings that are unclear

Initiative and enterprise 

• apply known solutions to a variety of predictable problems
• make notes of observations
• voice personal view to the review process

Planning and organising 

• calculate level of risk compared to the established risk evaluation criteria and determine to be acceptable or unacceptable
• evaluate treatment options under consideration for effectiveness
• identify all possible sources of risk which may impact on the situation or objectives and record in accordance with workplace procedures and guidelines
• identify and select treatment options
• identify, plan and implement treatment options in order to reduce risk
• identify relevant policy, legislation and regulations to meet organisation information requirements
• observe, receive and clarify circumstances that require the provision of advice

Self-management 

• apply duty of care
• apply personal behaviour that shows sensitivity to the differences between colleagues
• comply with professional codes of practice (as applicable) and ethical standards
• evaluate critically, an operational situation by listening, observing and clarifying information with supervisor
• follow instructions/directives and report information

Learning 

• learn about federal and state/territory legislation, regulations within legislation, government policy, organisation policy
• learn about Range Standing Orders and Range
• learn about risk management terminology and language in accordance with relevant standards (such as risk, hazard, risk assessment, risk management and risk treatment, residual risk, treatment plans, risk evaluation criteria)
• use procedures

Technology 

• use appropriate information technology and software
• use specialised information sources

Code 

Core Units 

PUACOM002B

Provide services to clients

PUACOM007B

Liaise with other organisations

PUADEFRM101B

Provide technical advice on ranges and training areas

PUADEFRM102B

Interpret policy, legislation and regulations

PUADEFRM202B

Approve training area and range activities

PUADEFRM204B

Monitor and control training area and range activities

PUADEFRM207B

Conduct training area inspections

Code 

Elective Units 

BSBSUS301A

Implement and monitor environmentally sustainable work practices

PUADEFEQ002B

Supervise equity and diversity in the workplace

PUADEFRI001B

Treat risk within Defence at an operational level

PUADEFRI002B

Conduct risk assessment in a Defence environment

PUADEFRM201B

Develop and maintain range standing orders

PUADEFRM209B

Supervise contractors

PSPPROC406A

Procure goods and services

NOTES 

BSB unit has been imported from the BSB07 Business Services Training Package.

PSP unit has been imported from the PSP04 Public Sector Training Package.

Information about customising PUA00 Public Safety Training Package qualifications is on page 12 .