Modification History
Release 3. This is the third release of this qualification in the PUA Public Safety Training Package. The following units have been updated in the general elective group:
Unit TAEASS401 has been deleted. |
Release 2. This is the second release of this qualification in the PUA Public Safety Training Package. Minor upgrade to Group A: Work, Health and Safety and Group C: General electives. Release 1. This is the first release of this qualification in the PUA Public Safety Training Package. |
Qualification Description
The PUA40119 Certificate IV in Public Safety (Emergency Communications Centre Operations) provides individuals with general and specialist skills to operate effectively in an emergency communication centre supervisory role. The qualification includes the units of competency required by individuals who have a senior operator, team leader or supervisory role within an emergency communications centre. The role of a supervisor in an Emergency Communications Centre is to manage the flow of timely and accurate information in response to emergency and non-emergency situations. This may include the dissemination of information to members of the public and emergency services agencies. Individuals working at this level will apply knowledge and skills to demonstrate autonomy, judgement and limited responsibility in known or changing contexts and within established parameters. No licensing, legislative or certification requirements apply to this qualification at the time of publication. |
Entry Requirements
There are no entry requirements for this qualification. |
Packaging Rules
A total of 11 units of competency comprising
Select at least 6 elective units from the elective lists below 1 elective unit from Group A 1 elective unit from Group B At least 4 elective units from Group C and/or D, of which no more than 3 elective units may be selected from Group D. Select the remaining 2 elective units from the elective unit lists below or from elsewhere within this training package or from another endorsed training package or from an accredited course. Elective units selected from outside the qualification must not duplicate content already covered by units in this qualification. Imported elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. Prerequisites attached to any of the units must be obtained and are additional to the number of units required for this qualification. Where a prerequisite is attached to a unit it is identified by the symbol ∟. |
|
Core units |
|
PUACOM001 |
Communicate in the workplace |
PUAECO009 |
Coordinate emergency communications centre operations |
PUAECO010 |
Maintain standards of emergency service delivery |
Group A: Work, Health and Safety |
|
BSBWHS411 |
Implement and monitor WHS policies, procedures and programs |
BSBWHS412 |
Assist with workplace compliance with WHS laws |
BSBWHS413 |
Contribute to implementation and maintenance of WHS consultation and participation processes |
BSBWHS414 |
Contribute to WHS risk management |
BSBWHS416 |
Contribute to workplace incident response |
Group B: Supervision |
|
BSBLDR411 |
Demonstrate leadership in the workplace |
PUATEA003 |
Lead, manage and develop teams |
Group C: General |
|
BSBOPS402 |
Coordinate business operational plans |
BSBSTR402 |
Implement continuous improvement |
BSBWHS520 |
Manage implementation of emergency procedures |
HLTWHS006 |
Manage personal stressors in the work environment |
PUAAMS006 |
Coordinate search and rescue resources |
PUAAMS007 |
Coordinate search and rescue operations |
PUAAMS008 |
Manage search and rescue operations |
PUACOM012 |
Liaise with media at a local level |
PUAECO011 |
Support logistics in the field |
PUAOPE015 |
Conduct briefings and debriefings |
Group D: Training and Assessment |
|
TAEASS311 |
Contribute to assessment |
TAEASS412 |
Assess competence |
TAEASS413 |
Participate in assessment validation |
TAEDEL311 |
Provide work skill instruction |
TAEDEL414 |
Mentor in the workplace |
Qualification Mapping Information
This qualification replaces and is not equivalent to PUA42712 Certificate IV in Public Safety (Emergency Communications Centre Operations). |
Links
Companion Volume Implementation Guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=3eca5672-6d5a-410b-8942-810d0ba05bbf