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Qualification details

PUA40119 - Certificate IV in Public Safety (Emergency Communications Centre Operations) (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes PUA42712 - Certificate IV in Public Safety (Emergency Communications Centre Operations) 15/Jul/2019

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 18/Dec/2020
(View details for release 1) 16/Jul/2019


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
HLTWHS006 - Manage personal stressors in the work environmentManage personal stressors in the work environmentElective
PUACOM012 - Liaise with media at a local levelLiaise with media at a local levelElective
PUACOM001 - Communicate in the workplaceCommunicate in the workplaceCore
TAEDEL404 - Mentor in the workplaceMentor in the workplaceElective
BSBWHS414 - Contribute to WHS risk managementContribute to WHS risk managementElective
BSBWHS520 - Manage implementation of emergency proceduresManage implementation of emergency proceduresElective
PUAECO011 - Support logistics in the fieldSupport logistics in the fieldElective
TAEASS402 - Assess competenceAssess competenceElective
TAEASS401 - Plan assessment activities and processesPlan assessment activities and processesElective
BSBWHS413 - Contribute to implementation and maintenance of WHS consultation and participation processesContribute to implementation and maintenance of WHS consultation and participation processesElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 599914 Radio Despatcher 
ASCED Qualification/Course Field of Education Identifier 0313 Electrical And Electronic Engineering And Technology 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Public Safety and Security 
Taxonomy - Occupation N/A Emergency Communications Centre Supervisor 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599914 Radio Despatcher 10/Sep/2019 
ASCED Qualification/Course Field of Education Identifier 0313 Electrical And Electronic Engineering And Technology 10/Sep/2019 
Qualification/Course Level of Education Identifier 511 Certificate IV 16/Jul/2019 
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Modification History

Release 2.0  This is the second release of this qualification in the PUA Public Safety Training Package.

Minor upgrade to Group A: Work, Health and Safety and Group C: General electives.

Release 1.0   This is the first release of this qualification in the PUA Public Safety Training Package.

Qualification Description

The PUA40119 Certificate IV in Public Safety (Emergency Communications Centre Operations) provides individuals with general and specialist skills to operate effectively in an emergency communication centre supervisory role. The qualification includes the units of competency required by individuals who have a senior operator, team leader or supervisory role within an emergency communications centre.

The role of a supervisor in an Emergency Communications Centre is to manage the flow of timely and accurate information in response to emergency and non-emergency situations. This may include the dissemination of information to members of the public and emergency services agencies.

Individuals working at this level will apply knowledge and skills to demonstrate autonomy, judgement and limited responsibility in known or changing contexts and within established parameters.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

A total of 11 units of competency comprising

  • 3 core units  listed below; plus
  • 8 elective units  from the general elective unit lists below

Select at least 6 elective units from the elective lists below

1 elective unit from Group A

1 elective unit from Group B

At least 4 elective units from Group C and/or D, of which no more than 3 elective units may be selected from Group D.

Select the remaining 2 elective units from the elective unit lists below or from elsewhere within this training package or from another endorsed training package or from an accredited course.

Elective units selected from outside the qualification must not duplicate content already covered by units in this qualification.

Imported elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

Prerequisites attached to any of the units must be obtained and are additional to the number of units required for this qualification.

Where a prerequisite is attached to a unit it is identified by the symbol ∟.

Core units  

PUAECO009

Coordinate emergency communications centre operations

PUAECO010

Maintain standards of emergency service delivery

PUACOM001

Communicate in the workplace

Group A: Work, Health and Safety 

BSBWHS401

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBWHS412

Assist with workplace compliance with WHS laws

BSBWHS413

Contribute to implementation and maintenance of WHS consultation and participation processes

BSBWHS414

Contribute to WHS risk management

BSBWHS416

Contribute to workplace incident response

Group B: Supervision 

BSBMGT401

Show leadership in the workplace

PUATEA003

Lead, manage and develop teams

Group C: General 

BSBCON401

Work effectively in a business continuity context

BSBMGT402

Implement operational plan

BSBMGT403

Implement continuous improvement

BSBWHS520

Manage implementation of emergency procedures

HLTWHS006

Manage personal stressors in the work environment

PUAAMS006

Coordinate search and rescue resources

PUAAMS007

Coordinate search and rescue operations

PUAAMS008

Manage search and rescue operations

PUACOM012

Liaise with media at a local level

PUAECO011

Support logistics in the field

PUAOPE015

Conduct briefings and debriefings

Group D: Training and Assessment 

TAEASS301

Contribute to assessment

TAEASS401

Plan assessment activities and processes

TAEASS402

Assess competence

TAEASS403

Participate in assessment validation

TAEDEL301

Provide work skill instruction

TAEDEL404

Mentor in the workplace

Qualification Mapping Information

This qualification replaces and is not equivalent to PUA42712 Certificate IV in Public Safety (Emergency Communications Centre Operations).

Links

Companion Volume Implementation Guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=3eca5672-6d5a-410b-8942-810d0ba05bbf