Qualification details

PUA21312 - Certificate II in Public Safety (SES) (Release 3)


ReleaseStatusRelease date
3 (this release)Current 02/May/2013
(View details for release 2) Replaced13/Mar/2013
(View details for release 1) Replaced17/Aug/2012

Usage recommendation:
Supersedes and is equivalent to PUA21310 - Certificate II in Public Safety (SES) 16/Aug/2012

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
HLTFA211A - Provide basic emergency life supportProvide basic emergency life support Core
HLTFA311A - Apply first aidApply first aid Elective
PUACOM001C - Communicate in the workplaceCommunicate in the workplace Core
PUACOM002B - Provide services to clientsProvide services to clients Core
PUAEQU001B - Prepare, maintain and test response equipmentPrepare, maintain and test response equipment Elective
PUALAW001B - Protect and preserve incident sceneProtect and preserve incident scene Elective
PUAOHS001C - Follow defined occupational health and safety policies and proceduresFollow defined occupational health and safety policies and procedures Core
PUAOHS002B - Maintain safety at an incident sceneMaintain safety at an incident scene Elective
PUAOPE013A - Operate communications systems and equipmentOperate communications systems and equipment Elective
PUASAR022A - Participate in a rescue operationParticipate in a rescue operation Elective
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SchemeCodeClassification value
ANZSCO Identifier 441211 Emergency Service Worker 
ASCO (occupation type) Identifier 3999-79 Associate Professionals Nec 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Fire and Rescue Services 
Taxonomy - Occupation N/A State Emergency Service Volunteer (Rescue) 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 441211 Emergency Service Worker 03/Dec/2012 
ASCO (occupation type) Identifier 3999-79 Associate Professionals Nec 03/Dec/2012 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 03/Dec/2012 
Qualification/Course Level of Education Identifier 521 Certificate II 17/Aug/2012 
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Modification History


TP version 



PUA12 V2.1

Imported units updated.


PUA12 V2

Imported units updated


PUA12 v1

New release of existing qualification from PUA00 v8.1: PUA21310. Packaging rules wording revised, imported units updated. Equivalent.


Not applicable.

Pathways Information

Pathways into the qualification and pathways from the qualification 

Within the SES sector, pathways into and from qualifications are based on organisational requirements and capabilities, as well as the requirement to meet unit of competency pre-requisites.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the PUA21312 Certificate II in Public Safety (SES) have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill 

Employability Skills Statement 


  • discuss and clarify needs and expectations with clients
  • ensure non verbal communication is positive, culturally appropriate and tailored to the audience
  • fill in accident and incident forms
  • locate, interpret and provide relevant information to requests
  • use active listening skills and questioning techniques to clarify issues
  • use questioning, learning and summarising skills to establish client needs


  • encourage and acknowledge participation by team members
  • make a positive contribution to the effectiveness and efficiency of a team
  • participate in group meetings
  • support team members in achieving workplace goals

Problem solving 

  • recognise, rectify where possible and report hazards in the work area to designated personnel according to workplace procedures
  • recognise and resolve problems and conflict

Initiative and enterprise 

  • raise occupational health and safety issues with designated personnel in accordance with workplace procedures and relevant occupational health and safety legislation

Planning and organising 

  • assess work load and set priorities within allocated timeframes
  • identify factors affecting work requirements, assess their impact and take appropriate action to ensure work requirements are met
  • identify hazards and assess risks


  • develop and maintain own expertise
  • identify training and development needs relevant to the area of work
  • manage own work
  • monitor own work
  • recognise and manage signs of personal stress


  • maintain current required licences and certificates
  • participate in programs to ensure level of expertise meets organisation’s requirements
  • learn about local operations centre activation procedures


  • use communication technology if relevant to workplace requirements
  • use information technology effectively

Packaging Rules

10 units of competency are required for this qualification including:

  • 6 core units
  • 4 elective units

Choose a minimum of 2 elective units from the list below.

Choose the remaining 2 units from either the list below, or elsewhere within this training package, or another endorsed training package, or accredited course.

All elective units selected from outside this qualification must be from an equivalent qualification level or higher.

Elective units selected must not duplicate content already covered by other units in this qualification.

Where a pre-requisite unit is attached to a unit it is identified by this symbol ∟.

The pre-requisite units attached to any of the units must be undertaken and are additional to the number of units required for the qualification.


Core Units 


Communicate in the workplace


Provide services to clients


Follow defined occupational health and safety policies and procedures


Work in a team


Work effectively in a public safety organisation


Provide basic emergency life support


Elective Units 


Prepare, maintain and test response equipment


Protect and preserve incident scene


Maintain safety at an incident scene


Operate communications systems and equipment


Participate in a rescue operation

∟ PUAEME001B Provide emergency care


∟ HLTFA211A Provide basic emergency life support


Work as a team member in an emergency operations centre


Apply first aid


Interpret road maps and navigate predetermined routes

Training component details
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- Training package components


- Qualification details
- Qualification components

Accredited courses

- Accredited course details


- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

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