Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit covers the establishment and development of a professional mentoring relationship. It includes establishing the need for mentoring, developing a mentoring plan/framework, facilitating the mentoring relationship, monitoring the mentoring relationship, terminating the mentoring arrangement, and evaluating the effectiveness of mentoring. In practice, the provision of workplace mentoring may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, applying government processes, gathering and analysing information, etc. This unit is one of 4 units of competency in the Working in Government Competency Field that deal with coaching/mentoring. Related units are: PSPGOV311A Work with a coach or mentor PSPGOV415A Provide workplace coaching PSPGOV506A Support workplace coaching and mentoring This is a new unit of competency, added to the Working in Government Competency Field of the Training Package in 2004 |
Application of the Unit
Not applicable.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements are the essential outcomes of the unit of competency. |
Together, performance criteria specify the requirements for competent performance. Text in italics is explained in the Range Statement following. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 . Establish the need for mentoring |
1.1 The purpose of the mentoring relationship is identified 1.2 The expectations and goals of the mentoring relationship are clarified with the other party 1.3 Skill sets that may be shared within the objectives/goals of the mentoring relationship are identified and confirmed 1.4 A mentoring agreement /contract is negotiated and agreed in accordance with the identified need, personal expectations and cultural or other considerations |
2 . Develop a mentoring plan /framework |
2.1 The scope and boundaries of the mentoring relationship are identified in accordance with organisational procedures 2.2 Ground rules are established and realistic expectations are negotiated 2.3 Confidentiality of the relationship is established and maintained in accordance with legislation , policy and procedures 2.4 The perceptions of others outside the mentoring relationship are managed in accordance with organisational procedures |
3 . Facilitate mentoring relationship |
3.1 Confidence, self esteem, respect and trust are developed in the mentoring relationship 3.2 Personal experiences and knowledge are shared with the person being mentored in accordance with agreed objectives 3.3 The person being mentored is supported to develop/use skills in problem solving and decision making 3.4 Personal and professional networks are used to assist/support the person being mentored 3.5 The person being mentored is assisted to identify and access opportunities for development 3.6 Techniques are used for resolving differences/problems without damaging the relationship, or assistance is obtained in accordance with organisational policy and procedures |
4 . Monitor mentoring relationship |
4.1 Planning assistance and guidance are provided as requested by the person being mentored in a form and style to suit their requirements 4.2 Feedback is provided to the person being mentored on progress towards achieving the expectations and goals of the mentoring process 4.3 Changes in the mentoring relationship are recognised and discussed 4.4 Closure of the mentoring arrangement is negotiated and managed once objectives have been met or either party wishes to withdraw |
5 . Evaluate effectiveness of mentoring |
5.1 The benefits gained from the mentoring process are established and discussed 5.2 The personal benefits gained from providing mentoring are reflected on and articulated 5.3 The benefits and outcomes of the mentoring arrangement for the organisation are identified and reported in accordance with organisational policy and procedures to improve the mentoring system/program |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
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This section describes the essential skills and knowledge and their level, required for this unit. |
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Skill requirements Look for evidence that confirms skills in:
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Knowledge requirements Look for evidence that confirms knowledge and understanding of:
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. |
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Units to be assessed together |
PSPETHC401A Uphold and support the values and principles of public service PSPGOV405B Provide input to change processes PSPGOV406B Gather and analyse information PSPGOV408A Value diversity PSPGOV411A Deal with conflict PSPGOV412A Use advanced workplace communication strategies PSPGOV416A Monitor performance and provide feedback PSPGOV418A Develop internal and external networks PSPLEGN401A Encourage compliance with legislation in the public sector PSPOHS401B Implement workplace safety procedures and programs |
Overview of evidence requirements |
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
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Resources required to carry out assessment |
These resources include:
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Where and how to assess evidence |
Valid assessment of this unit requires:
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
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For consistency of assessment |
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Range Statement
RANGE STATEMENT |
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The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here. |
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Mentoring |
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Mentoring agreement /contract may include |
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Cultural or other considerations may include |
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Ground rules may include |
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Legislation , policy and procedures may include |
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Techniques for resolving differences may include |
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Benefits may include |
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Personal benefits to the mentor may include |
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Benefits to the organisation may include |
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Unit Sector(s)
Not applicable.
Competency field
Competency field |
Working in Government |