Unit of competency details

Release 

TP Version 

Comments 

3

PSP12V1

Unit descriptor edited.

2

PSP04V4.2

Layout adjusted. No changes to content.

1

PSP04V4.1

Primary release.

Elements are the essential outcomes of the unit of competency.

Together, performance criteria specify the requirements for competent performance. Text in bold italics  is explained in the Range Statement following.

ELEMENT 

PERFORMANCE CRITERIA 

1 . Access and use resources 

1.1 Resources  required to achieve outcomes in the work unit are identified through consultation with team members and are accessed in accordance with legislation and organisational procedures.

1.2 Resources are used efficiently and effectively in accordance with legislation, organisational policy and procedures. 

2 . Administer usage of physical resources 

2.1 Supplies and materials required to support the operation of the workgroup are accessed and maintained.

2.2 Records  of resource usage are maintained as required by the organisation/work unit.

2.3 Orders are processed accurately in accordance with defined organisational procedures to meet client needs.

2.4 Resources are replaced within budget limitations and are stored in accordance with organisational procedures and to reduce theft and fraudulent activity.

2.5 Asset/resource registers are maintained in accordance with organisational procedures.

3 . Operate financial systems 

3.1 Financial/accounting procedures relevant to job role are applied and reporting requirements are met.

3.2 Audit and legislative requirements are met.

4 . Identify and deal with discrepancies 

4.1 Discrepancies or reduced resource levels are identified and action is taken in accordance with organisational policy and procedures.

4.2 Faults, signs of wear and tear or missing resources are identified and reported in accordance with organisational procedures.

4.3 Discrepancies in financial systems are checked and reported in accordance with organisational policy and procedures.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements 

Look for evidence that confirms skills in:

• recordkeeping
• reading materials such as legislation and operational procedures related to resources and finances
• completing and processing orders requiring both literacy and numeracy
• securing information and resources
• problem solving to identify and deal with discrepancies
• consulting with team members and clients
• responding to diversity, including gender and disability
• using computer technology for recordkeeping and financial management

Knowledge requirements 

Look for evidence that confirms knowledge and understanding of:

• workplace resource policies, procedures and requirements, including occupational health and safety requirements
• public sector legislation and operational procedures relating to accessing and using resources (including financial resources)
• security requirements for resources, facilities, people and information
• principles of fraud control in the public sector
• principles of financial management and stock handling
• occupational health and safety requirements
• equal employment opportunity, equity and diversity principles

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together 

• Pre-requisite units that must  be achieved prior  to this unit:Nil
• Co-requisite units that must  be assessed with  this unit:Nil
• Co-assessed units that may  be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

• PSPETHC301B Uphold the values and principles of public service
• PSPGOV301B Work effectively in the organisation
• PSPGOV307B Organise workplace information
• PSPGOV308B Work effectively with diversity
• PSPGOV309A Address client needs
• PSPGOV312A Use workplace communication strategies
• PSPGOV313A Compose workplace documents
• PSPGOV314A Contribute to conflict management
• PSPLEGN301B Comply with legislation in the public sector
• PSPOHS301A Contribute to workplace safety

Overview of evidence requirements 

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

• the knowledge requirements of this unit
• the skill requirements of this unit
• application of Employability Skills as they relate to this unit
• resources and financial systems accessed and used in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment 

These resources include:

• legislation, policy, procedures and protocols relating to accessing and using resources and financial systems
• case studies and workplace scenarios to capture the range of situations likely to be encountered when accessing and using resources and financial systems

Where and how to assess evidence 

Valid assessment of this unit requires:

• a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when accessing and using resources and financial systems, including coping with difficulties, irregularities and breakdowns in routine
• resources and financial systems accessed and used in a range of (3 or more) contexts (or occasions, over time).

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

• people with disabilities
• people from culturally and linguistically diverse backgrounds
• Aboriginal and Torres Strait Islander people
• women
• young people
• older people
• people in rural and remote locations.

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

• demonstration
• portfolios
• projects
• questioning
• scenarios
• simulation or role plays
• authenticated evidence from the workplace and/or training courses

For consistency of assessment 

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics  in the Performance Criteria is explained here.

Resources are specific to the organisation and  may include:

• information, knowledge or other intellectual resources
• information from other organisations
• finances
• facilities
• equipment
• stock and supplies

Legislation , organisational policy and procedures  may include:

• State/Territory and Commonwealth legislation and regulations such as:

• public sector management acts
• financial management acts
• privacy legislation
• freedom of information
• copyright
• equal employment opportunity, anti-discrimination and harassment legislation
• occupational health and safety legislation
• consumer legislation
• environment legislation
• risk management guidelines
• ethics and accountability standards
• public sector standards
• fraud control standards
• government security standards
• organisational policy, procedures and protocols.

Records  may include:

• financial statements
• mail
• file maintenance
• stock list control
• order forms
• petty cash forms
• electronic or hard copy