Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit covers the requirements for entry into/working as a trainee in the public sector. It includes compliance with the principles of public sector legislation and guidelines, the use of public sector and organisational procedures when dealing with others at work, respect for individual differences and career planning. In practice, working in a public sector environment may overlap with other generalist or specialist public sector work activities such as communicating with others, delivering client service, using resources, handling information, etc. This unit replaces, and for qualification purposes is equivalent to PSPGOV201A Work in a public sector environment . The unit serves as the introductory unit of competency in the Working in Government competency themes of Effective Work and Diversity , and in the Competency Fields of Ethics &Accountability , and Legislation &Compliance , so provides the introductory unit for: PSPGOV301B Work effectively in the organisation PSPGOV308B Work effectively with diversityPSPGOV310A Work in and with small, regional and remote organisations PSPETHC301B Uphold the values and principles of public servicePSPLEGN301B Comply with legislation in the public sector |
Application of the Unit
Not applicable.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements are the essential outcomes of the unit of competency. |
Together, performance criteria specify the requirements for competent performance. Text in italics is explained in the Range Statement following. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 . Access and use legislation and guidelines |
1.1 The range of legislation and guidelines common to employment in a public sector organisation is accessed 1.2 The key principles contained in the legislation and guidelines are identified 1.3 Information is clarified in order to confirm own understanding 1.4 Work is undertaken in accordance with the principles contained in legislation and guidelines |
2 . Access and use organisational information |
2.1 The staffing and organisational structure is identified 2.2 Procedures for dealing with staff at all levels of the organisation are identified and clarified 2.3 Procedures for dealing with clients are identified 2.4 Sources of assistance are identified, and types of assistance available from each source are identified 2.5 Work is carried out within organisational procedures |
3 . Work with diversity |
3.1 Appreciation of the differences between colleagues is demonstrated through workplace behaviour 3.2 Communication styles are used to take account of workplace diversity and reflect the principles of emotional intelligence 3.3 Contribution to the workgroup is made to utilise personal strengths and take any opportunities provided to develop new competencies 3.4 The requirements of multicultural awareness and anti-discrimination legislation are met |
4 . Investigate career options |
4.1 Personal working and learning styles, values and attitudes are identified and weighed against the requirements of current and potential work opportunities 4.2 Personal work goals are identified and prioritised 4.3 Advice is obtained on future work/career options 4.4 A range of possible career paths is identified and initial planning undertaken to map out broad competency areas and experiences required to pursue them 4.5 Personal development is planned to prepare for career options 4.6 Learning opportunities are sought and accessed in line with personal work goals |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
||
This section describes the essential skills and knowledge and their level, required for this unit. |
||
Skill requirements Look for evidence that confirms skills in:
|
||
Knowledge requirements Look for evidence that confirms knowledge and understanding of:
|
Evidence Guide
EVIDENCE GUIDE |
|
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. |
|
Units to be assessed together |
PSPGOV202B Use routine workplace communication techniques PSPGOV203B Deliver a service to clients PSPGOV204B Access and use resources PSPGOV205B Participate in workplace change PSPGOV206B Handle workplace information PSPGOV208A Write routine workplace materials PSPOHS201B Follow workplace safety procedures |
Overview of evidence requirements |
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
|
Resources required to carry out assessment |
These resources include:
|
Where and how to assess evidence |
Valid assessment of this unit requires:
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
|
For consistency of assessment |
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Range Statement
RANGE STATEMENT |
|
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here. |
|
Legislation may include |
|
Guidelines may include |
|
Key principles may include |
|
Clients may include |
|
Sources of assistance may include |
|
Organisational procedures may include |
|
Individual differences may include |
|
Colleagues may include |
|
Emotional intelligence is |
|
Advice may include |
|
Unit Sector(s)
Not applicable.
Competency field
Competency field |
Working in Government |