Unit of competency
Modification History
Supersedes and is equivalent to PSPMGT012 Facilitate knowledge management.
Application
This unit describes the performance outcomes, skills and knowledge required to manage knowledge and information in the business unit to improve productivity and organisational efficiency, promote innovation and meet business unit goals.
Those undertaking this unit work autonomously, performing complex tasks in a range of familiar contexts.
The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
General
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish organisational context for knowledge management. |
1.1. Identify organisational history, culture, functions, strategic direction, performance and knowledge resources. 1.2. Identify organisational strategies and goals that may be assisted by development of organisational capability in knowledge management. 1.3. Identify legislation, regulations and policies that relate to knowledge management. 1.4. Assess current knowledge management position of the organisation and determine strengths and weaknesses of its knowledge resources and activities. 1.5. Undertake consultation with stakeholders to raise awareness of knowledge management and to establish goals for the business unit or the organisation. 1.6. Identify and explore cultural aspects of knowledge and knowledge management in the context of the organisational environment. |
2. Develop capability in knowledge management. |
2.1. Identify and promote benefits of knowledge management. 2.2. Develop and align knowledge management initiatives with overall organisational strategy. 2.3. Develop initiatives to build long term capability in knowledge management and a culture of sharing knowledge and creating new knowledge in the organisation. 2.4. Build management and stakeholder support throughout knowledge management initiatives to ensure immediate successes are transformed into ongoing benefits. |
3. Facilitate knowledge management. |
3.1. Facilitate methods for creating, discovering and acquiring knowledge in the business unit. 3.2. Promote methods and systems for capturing and storing knowledge. 3.3. Promote methods and systems for presenting, distributing and sharing knowledge. 3.4. Facilitate activities for revising and disposing of knowledge. |
4. Integrate aspects of knowledge management with information management. |
4.1. Integrate processes for the management of explicit knowledge with the organisation’s information management systems. 4.2. Record and store explicit knowledge. 4.3. Facilitate structuring, maintaining and linking of explicit knowledge to related organisational information. 4.4. Manage knowledge and information to improve their integration and use to meet business unit goals. |
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Unit Mapping Information
Supersedes and is equivalent to PSPMGT012 Facilitate knowledge management.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623