Unit of competency details

Release 

TP Version 

Comments 

3

PSP12V1

Unit descriptor edited.

2

PSP04V4.2

Layout adjusted. No changes to content.

1

PSP04V4.1

Primary release.

Elements are the essential outcomes of the unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the range statement. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

1 . Create profiles 

1.1 Profiles  are input into electronic  or manual systems and/or the information is provided to relevant personnel .

1.2 Validity dates and duration of profiles are established.

1.3 Profile variables  are identified where required.

1.4 Legislation, policies and procedures  are adhered to.

1.5 Profiles are security classified when required and recorded in accordance with organisational policy and procedures.

2 . Maintain profiles 

2.1 Profiles are reviewed in accordance with organisational requirements.

2.2 Frequency of matches is reviewed against objectives.

2.3 Currency of risk indicators is considered and updates undertaken as required.

2.4 Performance indicators  and outputs  are documented.

2.5 A decision is made to continue, discontinue or modify profiles in accordance with organisational policy and procedures.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements: 

Look for evidence that confirms skills in:

• communication:

• providing information on profiles to managers, system administrators or analysts
• relating to persons from diverse backgrounds

• problem solving:

• applying analysis and decision making using sound judgment

• planning and organising:

• identify variables and establishing validity dates and durations
• review and update profiles

• literacy:

• reading complex legislation
• creating profiles
• documenting performance indicators and outputs

• self-management:

• managing time to meet performance indicators
• applying occupational health and safety and environmental procedures to the process of creating and maintaining profiles

• technical:

• input profiles into electronic systems

Knowledge requirements: 

Look for evidence that confirms skills in:

• legislation relating to the creation and maintenance of profiles
• organisational and jurisdictional values/ethics and codes of conduct
• awareness of the organisation's corporate planning cycle and risk management policy and practices
• policy, procedures, guidelines, protocols and standard operating procedures
• workplace and industry environment
• electronic systems for profiles
• public sector legislation including occupational health and safety and environment related to creating and maintaining profiles

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in creating and maintaining profiles.

This will include evidence of:

• creating and maintaining at least three actual or simulated profiles on three separate occasions or for three different situations/contexts including one security classified profile
• adhering to legal, ethical and organisational requirements relating profiling

Context of and specific resources for assessment 

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while creating and maintaining profiles, including coping with difficulties, irregularities and breakdowns in routine.

Access is required to resources such as:

• applicable legislation, policies and procedures
• case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered
• technology for creating and maintaining profiles

Method of assessment 

Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:

• case studies
• demonstration
• observation
• written or oral questions
• scenarios
• simulation or role plays
• authenticated evidence from the workplace and/or training courses

Guidance information for assessment 

Assessment methods should reflect workplace demands, such as literacy and numeracy, and take into account the diverse needs of individuals and/or particular groups of people.

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Profiles  may include:

• electronic profiles
• electronic alerts
• manual profiles
• manual alerts
• (for any of the above) a set of criteria established to be matched against a transaction in an attempt to identify high-risk transactions
• postal monitors

Electronic systems  may include:

• SCA
• ACA
• INTERCEPT
• EXIT
• PACE
• CLEAR
• other systems specific to the organisation or the jurisdiction

Relevant personnel  may include:

• authorised officers
• managers or supervisors
• systems administrators
• analysts
• RIUs and liaison officers
• colleagues

Profile variables  are:

• used to accommodate data integrity issues in electronic systems and may include:

• consignee name and address
• consignor name and address
• name and address of all on and off-road parties
• description
• customs value
• data mismatching
• alphanumeric variations
• security classifications

Procedures  may include:

• organisational and jurisdictional codes of conduct and values/ethics

Recording  may include:

• electronically
• manually on organisational files

Performance indicators  may include:

• number of matches
• number of no matches
• number of targets selected

Outputs  may include:

• number of searches
• number of results
• increased efficiency of screening
• revised profiles