Modification History
PSP42010 Release 2: Layout adjusted. No changes to content.
PSP42010 Release 1: Primary release.
Description
This specialist qualification covers the competencies required by staff working at an experienced level providing school support services in non-government schools. It is not targeted at teacher aid occupations. Electives may be taken from a single stream, such as administration or library support, or from a range of streams to suit the particular workplace. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual
Pathways Information
Not applicable.
Licensing/Regulatory Information
Not applicable.
Entry Requirements
Not applicable.
Employability Skills Summary
Not applicable.
Packaging Rules
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15 units of competency are required for this qualification including:
Choose 9 elective units from the list below:
Units selected should not duplicate content already covered by other units in this qualification . All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated. ** For this qualification, a maximum of 1 unit from Certificate III level may be used. |
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Core units |
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PSPGOV402B |
Deliver and monitor service to clients |
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PSPGOV403B |
Use resources to achieve work unit goals |
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PSPGOV408A |
Value diversity |
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PSPGOV412A |
Use advanced workplace communication strategies |
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CHCADMIN305D |
Work within the administration protocols of the organisation |
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CHCLEG411A |
Use relevant legislation in response to client needs |
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Elective Units |
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Group A : OHS |
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MSL943002A |
Participate in laboratory/field workplace safety |
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PSPOHS301A |
Contribute to workplace safety |
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PSPOHS401B |
Implement workplace safety procedures and programs (supervisory staff) |
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Group B : General |
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PSPGOV404B |
Develop and implement work unit plans |
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PSPGOV405B |
Provide input to change processes |
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PSPGOV406B |
Gather and analyse information |
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PSPGOV410A |
Undertake career planning |
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PSPGOV411A |
Deal with conflict |
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PSPGOV413A |
Compose complex workplace documents |
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PSPGOV414A |
Provide workplace mentoring |
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PSPGOV415A |
Provide workplace coaching |
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PSPGOV416A |
Monitor performance and provide feedback |
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PSPGOV417A |
Identify and treat risks |
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PSPGOV418A |
Develop internal and external networks |
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PSPGOV419A |
Work with interpreters |
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PSPGOV420A |
Use translation services |
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PSPGOV507A |
Undertake negotiations |
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PSPGOV508A |
Manage conflict |
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PSPPOL404A |
Support policy implementation |
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Group C : Administration |
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BSBADM405B |
Organise meetings |
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BSBFIA401A |
Prepare financial reports |
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BSBFIA402A |
Report on financial activity |
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BSBINM401A |
Implement workplace information system |
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BSBITA401A |
Design databases |
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BSBITS401A |
Maintain business technology |
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BSBITU402A |
Develop and use complex spreadsheets |
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BSBITU404A |
Produce complex desktop published documents |
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BSBMKG413A |
Promote products and services |
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BSBRES401A |
Analyse and present research information |
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BSBRKG402B |
Provide information from and about records |
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BSBRKG403B |
Set up a business or records system for a small office |
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BSBSMB404A |
Undertake small business planning |
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BSBSMB406A |
Manage small business finances |
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FNSICGEN501B |
Produce research reports and make presentations |
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FNSICORG519A |
Analyse and comment on management reports |
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PSPFIN401A |
Use public sector financial processes |
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PSPPROC406B |
Procure goods and services |
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Group D : Human Resource Management |
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BSBHRM401A |
Review human resources functions |
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BSBHRM402A |
Recruit, select and induct staff |
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BSBHRM501A |
Manage human resources services |
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BSBINN301A |
Promote innovation in a team environment |
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BSBLED401A |
Develop teams and individuals |
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BSBMGT402A |
Implement operational plan |
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BSBSMB407A |
Manage a small team |
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BSBWOR401A |
Establish effective workplace relationships |
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BSBWOR402A |
Promote team effectiveness |
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BSBWOR404B |
Develop work priorities |
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PSPHR402A |
Administer human resource processes |
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PSPHR403A |
Provide a consultancy service for human resource management |
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Group E : Library Support |
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CULINM401A |
Complete a range of cataloguing activities |
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CULINS202A |
Process information resource orders |
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CULINS401A |
Assist customers to access information |
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CULINS402A |
Obtain information from external and networked sources |
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Group F : Scientific Assistance |
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MSL904001A |
Perform standard calibrations |
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MSL924002A |
Use laboratory application software |
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MSL934002A |
Apply quality system and continuous improvement processes |
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MSL934003A |
Maintain and control stocks |
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MSL974001A |
Prepare, standardise and use solutions |
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MSL974003A |
Perform chemical tests and procedures |
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MSL974005A |
Perform physical tests |
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Group G : Technology |
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ICADBS402A |
Complete database backup and restore |
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ICADBS404A |
Identify and resolve common database performance problems |
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ICADBS409A |
Monitor and administer a database |
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ICAICT302A |
Install and optimise operating system software |
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ICAICT304A |
Implement system software changes |
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ICASAS301A |
Run standard diagnostic tests |
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ICASAS304A |
Provide basic system administration |
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ICASAS305A |
Provide IT advice to clients |
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ICASAS416A |
Implement maintenance procedures |
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ICASAS420A |
Provide first-level remote help-desk support |
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ICAWEB404A |
Maintain website performance |
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ICPMM321C |
Capture a digital image |
