Modification History
PSP30104 Release 2: Layout adjusted. No changes to content.
PSP30104 Release 1: Primary release.
Description
This generalist qualification covers entry-level competencies for a career in the public sector, with a particular focus on meeting the ethical and legislative requirements of public service while undertaking a diverse range of work activities which are generalist in nature. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of Electives is possible in the qualification packaging rules, Electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual. Please note that if all Electives are chosen from a single Competency Field (listed in Table 7), a specialist qualification may result. Requirements for specialisations are listed under the relevant Competency Field.
Pathways Information
Not applicable.
Licensing/Regulatory Information
Not applicable.
Entry Requirements
Not applicable.
Employability Skills Summary
EMPLOYABILITY SKILLS |
FACETS ADDRESSED : Industry /enterprise requirements for this qualification include the following facets : |
Communication |
Qualifications at this level cover the competencies of using an extensive range of workplace communication strategies for interacting confidently with internal and external clients. This requires the following performance outcomes:
|
Teamwork |
Qualifications at this level cover the competencies of a member of a work team in a complex hierarchical organisation with formal definitions of authority, accountability, reporting and delegations. This requires the following performance outcomes:
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Problem solving |
Qualifications at this level cover the competencies of identifying, addressing and contributing to the resolution of routine workplace problems using collaboration and assistance from colleagues. This requires the following performance outcomes:
|
Initiative and enterprise |
Qualifications at this level cover the competencies required to take initiative within the boundaries of job descriptions, levels of authority and delegations. This requires the following performance outcomes:
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Self management |
Qualifications at this level cover the requirements for working effectively in a public sector organisation with a focus on self-management. This includes evaluating and developing your own expertise, identifying career options, working within the organisational structure and culture, and managing your own work. This requires the following performance outcomes:
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Learning |
Qualifications at this level cover both the provision of support to the skills development of others and personal learning activities. This includes the following performance outcomes:
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Technology |
Qualifications at this level cover the competencies required to operate workplace equipment and technology including communication technology and information management technology. Specialist elective competencies specify the range of technological requirements for that specialisation. This requires the following performance outcomes:
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Packaging Rules
This qualification requires 11 units of competency:
Choose 4 elective units from the list below and/or
Units selected should not duplicate content already covered by other units in this qualification . All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated. ** For this qualification, a maximum of one unit from Certificate II level may be used. |
|
Core Units |
|
PSPETHC301B |
Uphold the values and principles of public service |
PSPGOV301B |
Work effectively in the organisation |
PSPGOV302B |
Contribute to workgroup activities |
PSPGOV308B |
Work effectively with diversity |
PSPGOV312A |
Use workplace communication strategies |
PSPLEGN301B |
Comply with legislation in the public sector |
PSPOHS301A |
Contribute to workplace safety |
Elective Units |
|
PSPCRT301B |
Audio record court proceedings |
PSPGOV303B |
Build and maintain internal networks |
PSPGOV305B |
Access and use resources and financial systems |
PSPGOV306B |
Implement change |
PSPGOV307B |
Organise workplace information |
PSPGOV309A |
Address client needs |
PSPGOV310A |
Work in and with small, regional and remote organisations |
PSPGOV311A |
Work with a coach or mentor |
PSPGOV313A |
Compose workplace documents |
PSPGOV314A |
Contribute to conflict management |
PSPGOV315A |
Give and receive workplace feedback |
PSPPROC303A |
Carry out basic procurement |
PSPSCI301A |
Assist with scientific technical support |
PSPSCI302A |
Support innovation and change through extension |
PSPSCI303A |
Undertake scientific/technological research |
BSBADM301B |
Produce texts from shorthand notes |
BSBADM303B |
Produce texts from audio transcription |
BSBITU302A |
Create electronic presentations |
BSBLED301A |
Undertake elearning |
BSBMKG402B |
Analyse consumer behaviour for specific markets |
BSBMKG408B |
Conduct market research |
BSBRKG302B |
Undertake disposal |
BSBRKG303B |
Retrieve information from records |
BSBRKG304B |
Maintain business records |
CHCCD307C |
Support community resources |
PUAWER001B |
Identify, prevent and report potential workplace emergency situations |
PUAWER004B |
Respond to workplace emergencies |
PUAWER008B |
Confine small workplace emergencies |