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Training package details

PSP04 - Public Sector Training Package (Release 4.2)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by PSP12 - Public Sector Training Package 01/Nov/2012
Supersedes PSP99 - National Public Services (Superseded by PSP04) Public Service Training Package 27/Nov/2004

Releases:
ReleaseRelease dateApproval process
4.2 (this release) 07/Mar/2012Minor upgrade (Approval date: 07/Mar/2012)
(View details for release 4.1) 05/May/2009 Endorsement date: 01/Dec/2010

Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Public Skills Australia 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 PSP20104 - Certificate II in GovernmentCertificate II in GovernmentSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 PSP30104 - Certificate III in GovernmentCertificate III in GovernmentSuperseded
 PSP30204 - Certificate III in Government (Border Protection)Certificate III in Government (Border Protection)Superseded
 PSP30304 - Certificate III in Government (Court Compliance)Certificate III in Government (Court Compliance)Superseded
 PSP30404 - Certificate III in Government (Land Administration)Certificate III in Government (Land Administration)Superseded
 PSP30504 - Certificate III in Government (Security)Certificate III in Government (Security)Superseded
 PSP30604 - Certificate III in Government (School Support Services)Certificate III in Government (School Support Services)Superseded
 PSP30704 - Certificate III in School Support ServicesCertificate III in School Support ServicesSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 PSP40104 - Certificate IV in GovernmentCertificate IV in GovernmentSuperseded
 PSP40204 - Certificate IV in Government (Border Protection)Certificate IV in Government (Border Protection)Superseded
 PSP40304 - Certificate IV in Government (Court Compliance)Certificate IV in Government (Court Compliance)Superseded
 PSP40404 - Certificate IV in Government (Court Services)Certificate IV in Government (Court Services)Superseded
 PSP40504 - Certificate IV in Government (Financial Services)Certificate IV in Government (Financial Services)Superseded
 PSP40604 - Certificate IV in Government (Fraud Control)Certificate IV in Government (Fraud Control)Superseded
 PSP40704 - Certificate IV in Government (Service Delivery)Certificate IV in Government (Service Delivery)Deleted
 PSP40804 - Certificate IV in Government (Injury Claims Administration )Certificate IV in Government (Injury Claims Administration )Deleted
 PSP40904 - Certificate IV in Government (Injury Rehabilitation Management )Certificate IV in Government (Injury Rehabilitation Management )Deleted
 PSP41004 - Certificate IV in Government (Land Administration)Certificate IV in Government (Land Administration)Deleted
 PSP41104 - Certificate IV in Government (Occupational Health Safety)Certificate IV in Government (Occupational Health Safety)Superseded
 PSP41204 - Certificate IV in Government (Project Management)Certificate IV in Government (Project Management)Superseded
 PSP41404 - Certificate IV in Government (Statutory Compliance)Certificate IV in Government (Statutory Compliance)Superseded
 PSP41504 - Certificate IV in Government (Investigation)Certificate IV in Government (Investigation)Superseded
 PSP41604 - Certificate IV in Government (Security)Certificate IV in Government (Security)Superseded
 PSP41704 - Certificate IV in Government (Personnel Security)Certificate IV in Government (Personnel Security)Superseded
 PSP41804 - Certificate IV in Government (Road Transport Compliance)Certificate IV in Government (Road Transport Compliance)Superseded
 PSP41904 - Certificate IV in Government (School Support Services)Certificate IV in Government (School Support Services)Superseded
 PSP42010 - Certificate IV in School Support ServicesCertificate IV in School Support ServicesSuperseded
 PSP42108 - Certificate IV in Government (Revenue Administration)Certificate IV in Government (Revenue Administration)Superseded
 PSP42210 - Certificate IV in Government (Workplace Relations)Certificate IV in Government (Workplace Relations)Superseded
 PSP42310 - Certificate IV in Government (Trade Measurement)Certificate IV in Government (Trade Measurement)Superseded
 PSP42410 - Certificate IV in Government (Procurement and Contracting)Certificate IV in Government (Procurement and Contracting)Superseded

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 PSP50104 - Diploma of GovernmentDiploma of GovernmentSuperseded
 PSP50204 - Diploma of Government (Community Capacity)Diploma of Government (Community Capacity)Superseded
 PSP50304 - Diploma of Government (Court Services)Diploma of Government (Court Services)Superseded
 PSP50504 - Diploma of Government (Financial Services)Diploma of Government (Financial Services)Superseded
 PSP50604 - Diploma of Government (Fraud Control)Diploma of Government (Fraud Control)Superseded
 PSP50804 - Diploma of Government (Human Resources)Diploma of Government (Human Resources)Superseded
 PSP50904 - Diploma of Government (Injury ManagementDiploma of Government (Injury ManagementSuperseded
 PSP51004 - Diploma of Government (Land Administration)Diploma of Government (Land Administration)Superseded
 PSP51104 - Diploma of Government (Management)Diploma of Government (Management)Superseded
 PSP51204 - Diploma of Government (Occupational Health Safety)Diploma of Government (Occupational Health Safety)Superseded
 PSP51304 - Diploma of Government (Project Management)Diploma of Government (Project Management)Superseded
 PSP51404 - Diploma of Government (Policy Development)Diploma of Government (Policy Development)Superseded
 PSP51704 - Diploma of Government (Investigation)Diploma of Government (Investigation)Superseded
 PSP51804 - Diploma of Government (Security)Diploma of Government (Security)Superseded
 PSP51904 - Diploma of Government (Workplace Inspection)Diploma of Government (Workplace Inspection)Superseded
 PSP52008 - Diploma of Government (Rail Safety Regulation)Diploma of Government (Rail Safety Regulation)Superseded
 PSP52110 - Diploma of Government (Workplace Relations)Diploma of Government (Workplace Relations)Superseded
 PSP52210 - Diploma of Government (Trade Measurement)Diploma of Government (Trade Measurement)Superseded
 PSP52310 - Diploma of TranslatingDiploma of TranslatingSuperseded
 PSP52410 - Diploma of InterpretingDiploma of InterpretingSuperseded
 PSP52510 - Diploma of Government (Procurement and Contracting)Diploma of Government (Procurement and Contracting)Superseded

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 PSP60104 - Advanced Diploma of GovernmentAdvanced Diploma of GovernmentSuperseded
 PSP60304 - Advanced Diploma of Government (Financial Management)Advanced Diploma of Government (Financial Management)Superseded
 PSP60404 - Advanced Diploma of Government (Human Resources)Advanced Diploma of Government (Human Resources)Superseded
 PSP60504 - Advanced Diploma of Government (Management)Advanced Diploma of Government (Management)Superseded
 PSP60604 - Advanced Diploma of Government (Occupational Health Safety)Advanced Diploma of Government (Occupational Health Safety)Superseded
 PSP60904 - Advanced Diploma of Government (Workplace Inspection)Advanced Diploma of Government (Workplace Inspection)Superseded
 PSP61010 - Advanced Diploma of TranslatingAdvanced Diploma of TranslatingSuperseded
 PSP61110 - Advanced Diploma of InterpretingAdvanced Diploma of InterpretingSuperseded
 PSP61210 - Advanced Diploma of Government (Procurement and Contracting)Advanced Diploma of Government (Procurement and Contracting)Superseded

Toggle visibility of information in grouping for 'Qualification Level: Graduate Certificate'Qualification Level: Graduate Certificate

 PSP70110 - Vocational Graduate Certificate in Government (Strategic Procurement)Vocational Graduate Certificate in Government (Strategic Procurement)Superseded
 PSP70210 - Vocational Graduate Certificate in Radiation SafetyVocational Graduate Certificate in Radiation SafetySuperseded

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
PSPSS00001 - Basic Procurement Skill SetBasic Procurement Skill SetSuperseded
PSPSS00002 - Customer Service Skill SetCustomer Service Skill SetSuperseded
PSPSS00003 - Direct Workplace Emergency Initial Response Skill SetDirect Workplace Emergency Initial Response Skill SetSuperseded
PSPSS00004 - Foundation Executive Management Skill SetFoundation Executive Management Skill SetSuperseded
PSPSS00005 - Foundation Procurement Skill SetFoundation Procurement Skill SetSuperseded
PSPSS00006 - Operate in Customer Contact Environment Skill SetOperate in Customer Contact Environment Skill SetSuperseded
PSPSS00007 - Prepare for Workplace Inspections Skill SetPrepare for Workplace Inspections Skill SetSuperseded
PSPSS00008 - Procurement Delegation Skill SetProcurement Delegation Skill SetSuperseded
PSPSS00009 - Radiation Environment Safety Skill SetRadiation Environment Safety Skill SetSuperseded
PSPSS00010 - Radiation Sealed Sources Safety Skill SetRadiation Sealed Sources Safety Skill SetSuperseded
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
PSPBORD301A - Conduct patrolsConduct patrolsSuperseded
PSPBORD302A - Use border protection technology equipmentUse border protection technology equipmentSuperseded
PSPBORD303A - Deploy detector dogDeploy detector dogSuperseded
PSPBORD304A - Maintain detector dog proficiencyMaintain detector dog proficiencySuperseded
PSPBORD305A - Calculate taxes, fees and chargesCalculate taxes, fees and chargesSuperseded
PSPBORD401A - Create and maintain profilesCreate and maintain profilesSuperseded
PSPBORD402A - Develop surveillance flight routesDevelop surveillance flight routesSuperseded
PSPBORD403A - Review operational schedulesReview operational schedulesSuperseded
PSPBORD404A - Analyse surveillance productsAnalyse surveillance productsSuperseded
PSPBORD405A - Develop operational effectiveness of detector dog teamsDevelop operational effectiveness of detector dog teamsSuperseded
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
AHCARB205A - Operate and maintain chainsawsOperate and maintain chainsawsSupersededAHC10 - Agriculture, Horticulture and Conservation and Land Management
AHCLPW501A - Develop a management plan for a designated areaDevelop a management plan for a designated areaSupersededAHC10 - Agriculture, Horticulture and Conservation and Land Management
AHCWRK311A - Conduct site inspectionsConduct site inspectionsSupersededAHC10 - Agriculture, Horticulture and Conservation and Land Management
BSBADM301B - Produce texts from shorthand notesProduce texts from shorthand notesSupersededBSB07 - Business Services Training Package
BSBADM302B - Produce texts from notesProduce texts from notesSupersededBSB07 - Business Services Training Package
BSBADM303B - Produce texts from audio transcriptionProduce texts from audio transcriptionSupersededBSB07 - Business Services Training Package
BSBADM311A - Maintain business resourcesMaintain business resourcesSupersededBSB07 - Business Services Training Package
BSBADM405B - Organise meetingsOrganise meetingsSupersededBSB07 - Business Services Training Package
BSBADM506B - Manage business document design and developmentManage business document design and developmentSupersededBSB07 - Business Services Training Package
BSBATSIW417B - Select and utilise technologySelect and utilise technologySupersededBSB07 - Business Services Training Package
BSBAUD503B - Lead a quality auditLead a quality auditSupersededBSB07 - Business Services Training Package
BSBCCO301B - Use multiple information systemsUse multiple information systemsSupersededBSB07 - Business Services Training Package
BSBCCO401A - Administer customer contact telecommunications technologyAdminister customer contact telecommunications technologySupersededBSB07 - Business Services Training Package
BSBCMM301A - Process customer complaintsProcess customer complaintsSupersededBSB07 - Business Services Training Package
BSBCMM401A - Make a presentationMake a presentationSupersededBSB07 - Business Services Training Package
BSBCMN411A - Monitor a safe workplaceMonitor a safe workplaceSupersededBSB01 - Business Services Training Package (Superseded by BSB07)
BSBCUS201B - Deliver a service to customersDeliver a service to customersSupersededBSB07 - Business Services Training Package
BSBCUS401B - Coordinate implementation of customer service strategiesCoordinate implementation of customer service strategiesSupersededBSB07 - Business Services Training Package
BSBDIV301A - Work effectively with diversityWork effectively with diversitySupersededBSB07 - Business Services Training Package
BSBEBU401A - Review and maintain a websiteReview and maintain a websiteSupersededBSB07 - Business Services Training Package
BSBEBU501A - Investigate and design e business solutionsInvestigate and design e business solutionsSupersededBSB07 - Business Services Training Package
BSBFIA301A - Maintain financial recordsMaintain financial recordsSupersededBSB07 - Business Services Training Package
BSBFIA302A - Process payrollProcess payrollSupersededBSB07 - Business Services Training Package
BSBFIA303A - Process accounts payable and receivableProcess accounts payable and receivableSupersededBSB07 - Business Services Training Package
BSBFIA304A - Maintain a general ledgerMaintain a general ledgerSupersededBSB07 - Business Services Training Package
BSBFIA401A - Prepare financial reportsPrepare financial reportsSupersededBSB07 - Business Services Training Package
BSBFIA402A - Report on financial activityReport on financial activitySupersededBSB07 - Business Services Training Package
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plansSupersededBSB07 - Business Services Training Package
BSBFIM502A - Manage payrollManage payrollSupersededBSB07 - Business Services Training Package
BSBFIM701A - Manage financial resourcesManage financial resourcesSupersededBSB07 - Business Services Training Package
BSBFLM305C - Support operational planSupport operational planSupersededBSB07 - Business Services Training Package
BSBFLM309C - Support continuous improvement systems and processesSupport continuous improvement systems and processesSupersededBSB07 - Business Services Training Package
BSBFLM311C - Support a workplace learning environmentSupport a workplace learning environmentSupersededBSB07 - Business Services Training Package
BSBHRM401A - Review human resources functionsReview human resources functionsSupersededBSB07 - Business Services Training Package
BSBHRM402A - Recruit, select and induct staffRecruit, select and induct staffSupersededBSB07 - Business Services Training Package
BSBHRM501A - Manage human resources servicesManage human resources servicesSupersededBSB07 - Business Services Training Package
BSBIND101A - Work effectively in a contact centre environmentWork effectively in a contact centre environmentSupersededBSB07 - Business Services Training Package
BSBINM202A - Handle mailHandle mailSupersededBSB07 - Business Services Training Package
BSBINM401A - IMPLEMENT WORKPLACE INFORMATION SYSTEMIMPLEMENT WORKPLACE INFORMATION SYSTEMSupersededBSB07 - Business Services Training Package
BSBINM501A - Manage an information or knowledge management systemManage an information or knowledge management systemSupersededBSB07 - Business Services Training Package
BSBINM601A - Manage knowledge and informationManage knowledge and informationSupersededBSB07 - Business Services Training Package
BSBINN301A - Promote innovation in a team environmentPromote innovation in a team environmentSupersededBSB07 - Business Services Training Package
BSBINN801A - Lead innovative thinking and practiceLead innovative thinking and practiceSupersededBSB07 - Business Services Training Package
BSBITA401A - Design databasesDesign databasesSupersededBSB07 - Business Services Training Package
BSBITS401A - Maintain business technologyMaintain business technologySupersededBSB07 - Business Services Training Package
BSBITU201A - Produce simple word processed documentsProduce simple word processed documentsSupersededBSB07 - Business Services Training Package
BSBITU202A - Create and use spreadsheetsCreate and use spreadsheetsSupersededBSB07 - Business Services Training Package
BSBITU203A - Communicate electronicallyCommunicate electronicallySupersededBSB07 - Business Services Training Package
BSBITU301A - Create and use databasesCreate and use databasesSupersededBSB07 - Business Services Training Package
BSBITU302A - Create electronic presentationsCreate electronic presentationsDeletedBSB07 - Business Services Training Package
BSBITU305A - Conduct online transactionsConduct online transactionsSupersededBSB07 - Business Services Training Package
BSBITU309A - Produce desktop published documentsProduce desktop published documentsSupersededBSB07 - Business Services Training Package
BSBITU402A - Develop and use complex spreadsheetsDevelop and use complex spreadsheetsSupersededBSB07 - Business Services Training Package
BSBITU404A - Produce complex desktop published documentsProduce complex desktop published documentsSupersededBSB07 - Business Services Training Package
BSBLED301A - Undertake e-learningUndertake e-learningSupersededBSB07 - Business Services Training Package
BSBLED401A - Develop teams and individualsDevelop teams and individualsSupersededBSB07 - Business Services Training Package
BSBLED501A - Develop a workplace learning environmentDevelop a workplace learning environmentSupersededBSB07 - Business Services Training Package
BSBLEG304A - Apply the principles of confidentiality and security within the legal environmentApply the principles of confidentiality and security within the legal environmentSupersededBSB07 - Business Services Training Package
BSBLEG305A - Use legal terminology in order to carry out tasksUse legal terminology in order to carry out tasksSupersededBSB07 - Business Services Training Package
BSBMED301B - Interpret and apply medical terminology appropriatelyInterpret and apply medical terminology appropriatelySupersededBSB07 - Business Services Training Package
BSBMGT402A - Implement operational planImplement operational planSupersededBSB07 - Business Services Training Package
BSBMGT502B - Manage people performanceManage people performanceSupersededBSB07 - Business Services Training Package
BSBMGT515A - Manage operational planManage operational planSupersededBSB07 - Business Services Training Package
BSBMGT516C - Facilitate continuous improvementFacilitate continuous improvementSupersededBSB07 - Business Services Training Package
BSBMGT605B - Provide leadership across the organisationProvide leadership across the organisationSupersededBSB07 - Business Services Training Package
BSBMKG401B - Profile the marketProfile the marketSupersededBSB07 - Business Services Training Package
BSBMKG402B - Analyse consumer behaviour for specific marketsAnalyse consumer behaviour for specific marketsSupersededBSB07 - Business Services Training Package
BSBMKG408B - Conduct market researchConduct market researchSupersededBSB07 - Business Services Training Package
BSBMKG413A - Promote products and servicesPromote products and servicesSupersededBSB07 - Business Services Training Package
BSBMKG501B - Identify and evaluate marketing opportunitiesIdentify and evaluate marketing opportunitiesSupersededBSB07 - Business Services Training Package
BSBMKG502B - Establish and adjust the marketing mixEstablish and adjust the marketing mixSupersededBSB07 - Business Services Training Package
BSBMKG506B - Plan market researchPlan market researchSupersededBSB07 - Business Services Training Package
BSBMKG507A - Interpret Market Trends And DevelopmentsInterpret Market Trends And DevelopmentsSupersededBSB07 - Business Services Training Package
BSBMKG514A - Implement and monitor marketing activitiesImplement and monitor marketing activitiesSupersededBSB07 - Business Services Training Package
BSBMKG603B - Manage the marketing processManage the marketing processSupersededBSB07 - Business Services Training Package
BSBMKG605B - Evaluate international marketing opportunitiesEvaluate international marketing opportunitiesSupersededBSB07 - Business Services Training Package
BSBMKG606B - Manage international marketing programsManage international marketing programsSupersededBSB07 - Business Services Training Package
BSBMKG608A - Develop organisational marketing objectivesDevelop organisational marketing objectivesSupersededBSB07 - Business Services Training Package
BSBMKG609A - Develop a marketing planDevelop a marketing planSupersededBSB07 - Business Services Training Package
BSBMKG610A - Develop, implement and monitor a marketing campaignDevelop, implement and monitor a marketing campaignSupersededBSB07 - Business Services Training Package
BSBOHS303B - Contribute to OHS hazard identification and risk assessmentContribute to OHS hazard identification and risk assessmentDeletedBSB07 - Business Services Training Package
BSBOHS504B - Apply principles of OHS risk managementApply principles of OHS risk managementSupersededBSB07 - Business Services Training Package
BSBPMG401A - Apply project scope management techniquesApply project scope management techniquesSupersededBSB07 - Business Services Training Package
BSBPMG402A - Apply time management techniquesApply time management techniquesSupersededBSB07 - Business Services Training Package
BSBPMG403A - Apply cost management techniquesApply cost management techniquesSupersededBSB07 - Business Services Training Package
BSBPMG404A - Apply quality management techniquesApply quality management techniquesSupersededBSB07 - Business Services Training Package
BSBPMG405A - Apply human resources management approachesApply human resources management approachesSupersededBSB07 - Business Services Training Package
BSBPMG406A - Apply communications management techniquesApply communications management techniquesSupersededBSB07 - Business Services Training Package
BSBPMG407A - Apply risk management techniquesApply risk management techniquesSupersededBSB07 - Business Services Training Package
BSBPMG408A - Apply contract and procurement proceduresApply contract and procurement proceduresSupersededBSB07 - Business Services Training Package
BSBPMG501A - Manage application of project integrative processesManage application of project integrative processesSupersededBSB07 - Business Services Training Package
BSBPMG502A - Manage project scopeManage project scopeSupersededBSB07 - Business Services Training Package
BSBPMG503A - Manage project timeManage project timeSupersededBSB07 - Business Services Training Package
BSBPMG504A - Manage project costsManage project costsSupersededBSB07 - Business Services Training Package
BSBPMG505A - Manage project qualityManage project qualitySupersededBSB07 - Business Services Training Package
BSBPMG506A - Manage project human resourcesManage project human resourcesSupersededBSB07 - Business Services Training Package
BSBPMG507A - Manage project communicationsManage project communicationsSupersededBSB07 - Business Services Training Package
BSBPMG508A - Manage project riskManage project riskSupersededBSB07 - Business Services Training Package
BSBPMG509A - Manage project procurementManage project procurementSupersededBSB07 - Business Services Training Package
BSBPMG510A - Manage projectsManage projectsSupersededBSB07 - Business Services Training Package
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