Modification History
NWP211B Release 2: Layout adjusted. No changes to content.
NWP211B Release 1: Primary release.
Unit Descriptor
This unit of competency describes the outcomes required to operate computer-based information systems to support the administration of the organisation's work.
Application of the Unit
This unit supports the attainment of skills and knowledge required for administration, field and operational staff involved in accessing, entering and retrieving information.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit of competency contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Operate the organisation's computer system . |
1.1 Operate software programs relevant to role and maintain integrity of system . 1.2 Apply OHS requirements relevant to use of organisation's computer system. 1.3 Consult designated organisational personnel, as required, for advice and assistance in operating computer systems. 1.4 Identify system or operational problems when using the system and notify relevant personnel for resolution. |
2 Use computer systems to access , enter and retrieve workplace information . |
2.1 Locate, open and use relevant workplace information according to organisational requirements. 2.2 Enter relevant workplace data according to organisational requirements. 2.3 Produce basic reports as required. |
3 Check and edit work , and exit system . |
3.1 Check, edit, save, print and file work according to organisational requirements. 3.2 Exit and close down the system according to system and organisational procedures. |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level, required for this unit. |
Required skills :
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Required knowledge :
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
The candidate should:
The candidate should demonstrate the ability to:
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Context of and specific resources for assessment |
Access to the workplace and resources including:
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed. Validity and sufficiency of evidence requires that:
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in a manner appropriate to the skill levels of the operator and cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Operation of software systems may include: |
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Software programs will include: |
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Integrity of system includes: |
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Unit Sector(s)
Not applicable.
Competency field
Common.