Modification History
New unit, superseding MSACMG805A Develop the learning processes of the manufacturing organisation - Equivalent
Unit Descriptor
This unit of competency covers the skills and knowledge required to ensure that knowledge relevant to performance improvement and the meeting of customer requirements is gathered, applied and retained by the organisation and individuals. This unit focuses on the processes in an organisation for extracting learning as it appears, capturing it in a manner which makes it available for future use and applying it to work.
Application of the Unit
The unit is intended for managers and people with a similar sphere of influence and scope of authority and responsibility who are familiar with competitive systems and practices and workplace learning. Where this is not the case MSS405012A Manage workplace learning may be completed to supply the necessary skills.
The equivalent team leader unit is MSS407008A Capture learning from daily activities in a organisation.
This unit may also be applied to service organisations applying competitive systems and practices principles.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Identify processes generating new knowledge |
1.1 |
Identify any existing systems for organisational learning |
1.2 |
Encourage the open discussion of current performance and problems |
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1.3 |
Facilitate consensus problem solving |
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1.4 |
Ensure both qualitative and quantitative knowledge are captured |
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1.5 |
Validate findings with relevant managers |
2 |
Develop knowledge capture and retrieval systems |
2.1 |
Obtain required approvals |
2.2 |
Provide useable systems for recording of problems, causes and solutions |
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2.3 |
Facilitate the extraction of knowledge from records |
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2.4 |
Ensure all project work captures generated knowledge |
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2.5 |
Ensure knowledge is in a form able to be applied by the organisation and its personnel |
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2.6 |
Develop knowledge storage and retrieval systems |
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2.7 |
Monitor knowledge capture system use and suitability |
3 |
Improve the application of organisational knowledge |
3.1 |
Ensure knowledge is distributed to and available where needed |
3.2 |
Ensure knowledge system is part of standard procedures and practices |
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3.3 |
Encourage the routine use of the knowledge system |
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3.4 |
Facilitate open discussion of knowledge and knowledge system |
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3.5 |
Identify inhibitors to greater use of knowledge |
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3.6 |
Take actions to improve application of organisational knowledge |
4 |
Evaluate and improve learning processes |
4.1 |
Review use of knowledge system |
4.2 |
Evaluate benefits obtained from knowledge system |
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4.3 |
Identify areas where the knowledge system is not being fully utilised |
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4.4 |
Identify areas where greater benefits could be obtained from the knowledge system |
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4.5 |
Discuss areas of possible improvements with relevant managers and other stakeholders |
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4.6 |
Develop consensus improvement plans for the knowledge system |
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4.7 |
Obtain required approvals |
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4.8 |
Train personnel, as required, to improve use |
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4.9 |
Implement improvement plans |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
Required skills include:
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Required knowledge |
Required knowledge includes:
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
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Context of and specific resources for assessment |
Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices. Access may be required to:
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Method of assessment |
A holistic approach should be taken to the assessment. Competence in this unit may be assessed by using a combination of the following to generate evidence:
In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability. |
Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Competitive systems and practices |
Competitive systems and practices may include, but are not limited to:
Competitive systems and practices should be interpreted so as to take into account:
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Codes of practice/standards |
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used |
HSE |
All changes implemented are expected to be at least neutral, or preferably beneficial, in their impact on HSE |
Problems |
Problems may include:
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Develop |
Develop includes:
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Organisational learning |
Organisational learning refers to learning intended to be applied across the whole organisation or by specific teams, work areas or individuals |
Knowledge forms |
Knowledge may be:
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Improvements |
Improvements may:
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Manager |
Manager may include:
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Unit Sector(s)
Unit sector |
Competitive systems and practices |
Custom Content Section
Not applicable.