MSS404054

Apply statistics to operational processes

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Confirm design brief of new product in consultation with relevant people 

1.1

Review product design with customer and other key stakeholders and agree on technical specification, aesthetic requirements, timelines, cost and other market requirements.

1.2

Determine any regulatory, industry code/intellectual property (IP) requirements for product.

1.3

Identify any required tooling, process or equipment needs.

1.4

Confirm design brief, including relevant drawings, to meet needs.

1.5

Determine design brief conforms to organisation objectives and capability.

1.6

Obtain approval on total design brief from all relevant personnel.

2

Determine material requirements for product 

2.1

Select appropriate materials or combination of materials/ components in liaison with key stakeholders.

2.2

Determine material/component testing and evaluation regime required to meet product end use requirements, including regulatory/industry code requirements.

2.3

Arrange for testing and evaluation of trial materials/ components.

2.4

Guide material trial process and interpret material trial results.

2.5

Determine final materials/components specifications and details of value chain.

3

Determine process requirements for product 

3.1

Select appropriate process to make product in liaison with key stakeholders and based on relevant factors.

3.2

Determine any special process/equipment requirements for this product.

3.3

Communicate with production personnel to determine any concerns and/or training or other needs.

3.4

Adjust the design, as required, to satisfy customer and production needs.

4

Ensure process needs for new product have been met 

4.1

Liaise with equipment design/procurement personnel.

4.2

Interpret hardware specifications and ensure they are appropriate for the job required.

4.3

Liaise with process personnel to ensure appropriate draft procedures for new product have been developed.

4.4

Validate product cost and design meets organisation requirements and capability.

5

Trial new product through the process 

5.1

Design trialling procedure to deliver required information.

5.2

Liaise with relevant stakeholders.

5.3

Ensure health, safety and environment (HSE) requirements are observed.

5.4

Coordinate the trialling of the new product.

5.5

Interpret product trial results and guide product trial process.

5.6

Tune process to optimise production of new product.

6

Determine process capability 

6.1

Plot appropriate statistical process control charts.

6.2

Determine confidence limits.

6.3

Compare confidence limits with product specification.

7

Coordinate product trials 

7.1

Determine product testing and evaluation regime required to meet end use requirements, including regulatory/industry code requirements.

7.2

Arrange for testing and evaluation of trial product/prototype.

7.3

Interpret product trial results and guide product trial process.

7.4

Determine final product specification in liaison with key stakeholders.

7.5

Make required changes to materials, process and equipment.

8

Implement standard procedures for new product 

8.1

Monitor initial production and, in liaison with appropriate team members, adjust process, conditions and materials to ensure the product and process outcomes conform to customer, regulatory and organisation requirements.

8.2

Ensure process specifications are updated and reflect the optimised operation developed.

8.3

Ensure standard operating procedures (SOPs) are correct for the new product.

8.4

Ensure equipment and other hardware records are updated to reflect additions/changes.

8.5

Ensure project records are complete and all required reports have been completed and submitted.

8.6

Archive records according to company procedure.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of: 

• lean operations
• agile operations
• preventative and predictive maintenance approaches
• statistical process control systems, including six sigma and three sigma
• Just in Time (JIT), kanban and other pull-related operations control systems
• supply, value, and demand chain monitoring and analysis
• 5S
• continuous improvement (kaizen)
• breakthrough improvement (kaizen blitz)
• cause/effect diagrams
• overall equipment effectiveness (OEE)
• takt time
• process mapping
• problem solving
• run charts
• standard procedures
• current reality tree.

Organisation objectives and requirements include one or more of: 

• cost/profit requirements for new products (e.g. minimum return and capital expenditure limits)
• encouragement/discouragement of different types of products (e.g. on sustainability, ethical or other non-individual customer-related criteria)
• potential or actual capacity conflicts with other customers or product/process activities
• activities that require/may require community consultation (e.g. on noise or other environmental grounds).

Typical regulatory requirements include one or more of: 

• work health and safety (WHS)
• environmental regulations
• structural codes
• product/industry-specific requirements.

Typical problems include one or more of: 

• defining product end-use requirements in terms meaningful to the product design and manufacture
• matching suitable materials and processes to the product needs and company expertise and facilities
• matching (and improving) process capability to product tolerances.

Relevant factors include one or more of 

• type of material
• dimensional precision of product
• length of run/number of products
• required aesthetics
• size and complexity of product
• available capital funding
• process equipment available
• HSE factors.