Unit of competency details

MSS405061A - Determine and establish information collection requirements and processes (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 02/May/2012

Usage recommendation:
Supersedes and is equivalent to MSACMT661A - Determine and establish information collection requirements and processesAlignment corrected 01/May/2012
Is superseded by and equivalent to MSS405061 - Determine and establish information collection requirements and processesSupersedes and is equivalent to MSS405061A Determine and establish information collection requirements and processes 21/Jun/2016

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
PMC10 - Manufactured Mineral ProductsManufactured Mineral Products 1.1 
PMA08 - Chemical, Hydrocarbons and Refining Training PackageChemical, Hydrocarbons and Refining Training Package 4.0-5.0 
PMA - Chemical, Hydrocarbons and RefiningChemical, Hydrocarbons and Refining 1.0 
MSS11 - Sustainability Training PackageSustainability Training Package 2.0-3.0 
MSM - Manufacturing Training PackageManufacturing Training Package 2.0 
MSA07 - Manufacturing Training PackageManufacturing Training Package 8.0-8.4 
MEM05 - Metal and Engineering Training PackageMetal and Engineering Training Package 9.0-11.1 
FDF10 - Food ProcessingFood Processing 4.0-4.1 
DEF12 - Defence Training PackageDefence Training Package 2.0 
DEF - Defence Training PackageDefence Training Package 1.0-2.1 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
PMC60110 - Advanced Diploma of Manufactured Mineral ProductsAdvanced Diploma of Manufactured Mineral Products 
PMC50110 - Diploma of Manufactured Mineral ProductsDiploma of Manufactured Mineral Products 
PMA60116 - Advanced Diploma of Process Plant TechnologyAdvanced Diploma of Process Plant Technology 
PMA60108 - Advanced Diploma of Process Plant TechnologyAdvanced Diploma of Process Plant Technology 
MSS60312 - Advanced Diploma of Competitive Systems and PracticesAdvanced Diploma of Competitive Systems and Practices 
MSS50312 - Diploma of Competitive Systems and PracticesDiploma of Competitive Systems and Practices 
MSS50112 - Diploma of Sustainable OperationsDiploma of Sustainable Operations 1-2 
MSS40312 - Certificate IV in Competitive Systems and PracticesCertificate IV in Competitive Systems and Practices 
MSM50316 - Diploma of Production ManagementDiploma of Production Management 
MSA60108 - Advanced Diploma of Manufacturing TechnologyAdvanced Diploma of Manufacturing Technology 3-5 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  07/Aug/2012 
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Modification History

New unit, superseding MSACMT661A Determine and establish information collection requirements and processes - Equivalent

Unit Descriptor

This unit of competency covers the skills and knowledge required to determine what information is needed to support decision-making in a competitive systems and practices environment and then to set about establishing required information collection systems. This would usually be done as part of a team and would require consultation with all key stakeholders.

Application of the Unit

This unit covers the determination of data needs and collection methods for an organisation or specific plant or process. This will typically be done in liaison with a wide range of people, each of whom will have their own specific information requirements. There will need to be balanced and interpreted into a workable set of data to be collected.

This unit is primarily focused on those decisions which are non-routine and so need specific collection of data, or for those decisions which are routine, the establishment of a routine data collection protocol to allow for the decisions to be made based on appropriate, reliable data.

This unit primarily requires the application of communication and problem solving skills associated with determining information requirements and processes of information collection. Initiative and enterprise, and planning and organising are also required to ensure information targets specific factors. This unit also requires aspects of self-management and learning to ensure feedback and new learning is integrated into the development of processes.

Licensing/Regulatory Information

Not applicable.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria


Analyse decisions to be made


Identify personnel to be included in the analysis process


Determine the consequences of the decisions in liaison with relevant personnel


Determine the variables which can be controlled


Determine the variables which cannot be controlled


Determine the consequences of a change in these variables in liaison with affected personnel


Define factors which cause variables to change


Identify factors which are able to be controlled


Identify factors which are not able to be controlled


Identify means of measuring these factors, or indicators for the values of these factors


Compile a list of measurements/indicators required.


Communicate with team members and involve them in development of factors and changes to ensure awareness and facilitate learning


Develop data collection protocols


Determine methods of making measurements


Determine methods of quantifying indicators


Determine the benefit/cost of automated (or other) collection of data


Develop systems to produce required information


Identify user of information and their needs and abilities


Determine data processing needs to produce required information


Determine information distribution channels


Determine skill development need for recipients of information


Implement systems to produce information


Monitor implementation and make adjustments, as required

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

Required skills include:

  • communicating and negotiating at all levels in the organisation and value stream and with individuals of different levels of literacy and numeracy
  • negotiating with employees, suppliers and customers, where necessary, to achieve access to, or collection of, data
  • undertaking self-directed problem solving and decision-making on issues of a broad and/or highly specialised nature and in a wide variety of contexts
  • developing or sourcing indicators for factors not easily measured
  • liaising with stakeholders on acceptable limits for benefits and costs in data collection procedures

Required knowledge 

Required knowledge includes:

  • business needs of the organisation/section
  • information needs of individuals within the organisation
  • possible data available/potentially available to the organisation
  • methods of collecting available data
  • relationship between data available and information required
  • methods of converting data into useful information
  • methods of developing indicators for factors resistant to measurement

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

A person who demonstrates competency in this unit must be able to provide evidence of their ability to:

  • determine relevant data, including variables for decisions
  • determine factors and variables subject to control
  • develop strategies for data collection that deliver the greatest overall benefit
  • implement data collection systems.

Context of and specific resources for assessment 

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.

Access may be required to:

  • workplace procedures and plans relevant to work area
  • specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee
  • documentation and information in relation to production, waste, overheads and hazard control/management
  • reports from supervisors/managers
  • case studies and scenarios to assess responses to contingencies.

Method of assessment 

A holistic approach should be taken to the assessment.

Competence in this unit may be assessed by using a combination of the following to generate evidence:

  • demonstration in the workplace
  • workplace projects
  • suitable simulation
  • case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on)
  • targeted questioning
  • reports from supervisors, peers and colleagues (third-party reports)
  • portfolio of evidence.

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Guidance information for assessment 

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Competitive systems and practices 

Competitive systems and practices may include, but are not limited to:

  • lean operations
  • agile operations
  • preventative and predictive maintenance approaches
  • monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems
  • statistical process control systems, including six sigma and three sigma
  • Just in Time (JIT), kanban and other pull-related operations control systems
  • supply, value, and demand chain monitoring and analysis
  • 5S
  • continuous improvement (kaizen)
  • breakthrough improvement (kaizen blitz)
  • cause/effect diagrams
  • overall equipment effectiveness (OEE)
  • takt time
  • process mapping
  • problem solving
  • run charts
  • standard procedures
  • current reality tree

Competitive systems and practices should be interpreted so as to take into account:

  • the stage of implementation of competitive systems and practices
  • the size of the enterprise
  • the work organisation, culture, regulatory environment and the industry sector


Variables for this unit are:

  • measurable inputs, outputs or characteristic of processes or operations that have no fixed quantitative value.


Factors include:

  • any variable that is a part of, contributes to, or leads to the quantum of another variable. Ideally factors themselves should be able to be measured. However, in some operations there may be factors that are resistant to objective measurement (e.g. creativity in design, customer colour preferences and life cycles for new products). In these cases indicators for the value of these factors may need to be developed (e.g. through surveys, approximations or experiments)


A decision may include:

  • a change, improvement, new/altered process or system which requires data in order to monitor it or where data is required to make a decision regarding the selection of alternatives

Unit Sector(s)

Unit sector

Competitive systems and practices

Custom Content Section

Not applicable.

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