Unit of competency details

MSS403021A - Facilitate a Just in Time system (Release 1)


Usage recommendation:
Supersedes and is equivalent to MSACMT421A - Facilitate a Just in Time (JIT) systemAlignment corrected 01/May/2012
Is superseded by and equivalent to MSS403021 - Facilitate a Just in Time systemSupersedes and is equivalent to MSS403021A Facilitate a Just in Time system 21/Jun/2016

ReleaseRelease date
1 1 (this release) 02/May/2012

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
PMB07 - Plastics, Rubber and Cablemaking Training PackagePlastics, Rubber and Cablemaking Training Package 2.0 
AUM - Automotive ManufacturingAutomotive Manufacturing 1.0-2.2 
MSM - Manufacturing Training PackageManufacturing Training Package 1.0,2.0 
MSA07 - Manufacturing Training PackageManufacturing Training Package 8.0-8.4 
MSF - Furnishing Training PackageFurnishing Training Package 1.0-2.0 
MEM05 - Metal and Engineering Training PackageMetal and Engineering Training Package 9.0-11.1 
MSS11 - Sustainability Training PackageSustainability Training Package 2.0-3.0 
DEF - Defence Training PackageDefence Training Package 1.0-2.3 
DEF12 - Defence Training PackageDefence Training Package 2.0 
SFI11 - Seafood Industry Training PackageSeafood Industry Training Package 1.1-2.2 
LMT07 - Textiles, Clothing and Footwear Training PackageTextiles, Clothing and Footwear Training Package 4.1 
FDF10 - Food ProcessingFood Processing 4.0-4.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
LMT30507 - Certificate III in Clothing ProductionCertificate III in Clothing ProductionSuperseded
FDF40210 - Certificate IV in Pharmaceutical ManufacturingCertificate IV in Pharmaceutical ManufacturingSuperseded
LMT31210 - Certificate III in Dry Cleaning OperationsCertificate III in Dry Cleaning OperationsSuperseded
FDF30111 - Certificate III in Food ProcessingCertificate III in Food ProcessingSuperseded3-4 
AUM40113 - Certificate IV in Automotive ManufacturingCertificate IV in Automotive ManufacturingCurrent1-3 
LMT40107 - Certificate IV in Textile Technology and ProductionCertificate IV in Textile Technology and ProductionSuperseded
MEM60112 - Advanced Diploma of EngineeringAdvanced Diploma of EngineeringSuperseded1-2 
LMT40810 - Certificate IV in Laundry Operations and SupervisionCertificate IV in Laundry Operations and SupervisionDeleted
LMT40207 - Certificate IV in Cotton GinningCertificate IV in Cotton GinningDeleted
FDF40110 - Certificate IV in Food ProcessingCertificate IV in Food ProcessingSuperseded
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  07/Aug/2012 
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Modification History

New unit, superseding MSACMT421A Facilitate a Just in Time (JIT) system - Equivalent

Unit Descriptor

This unit of competency covers skills and knowledge required to facilitate the implementation/operation of a Just in Time (JIT)/kanban system in a team or work area.

Application of the Unit

This unit applies to a person who needs to monitor the operation of a JIT system and facilitate its working in a team or work area. This will involve liaison with stakeholders as well as examining the data generated. They will need to be alert to potential problems and areas for improvement.

This unit requires the application of skills associated with gathering, analysing and communicating information to facilitate implementation of the JIT system. It requires planning and organising skills and has a strong emphasis on communication and teamwork skills to ensure the JIT system is being effectively implemented. This unit also requires the ability to problem solve and take the initiative to consider performance issues and learn from experience to improve future performance.

Licensing/Regulatory Information

Not applicable.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria


Monitor the operation of the JIT system


Track value of key measures


Recognise indicators of poor performance


Take appropriate quick fix action


Liaise with relevant stakeholders


Regularly communicate with team or work group members regarding the operation of the JIT system


Review JIT key performance indicators (KPIs) with team or work group members


Communicate with relevant personnel up and down the value stream regarding the operation of the JIT system


Identify issues with stakeholders and take appropriate quick fix action


Improve the JIT system


Identify areas requiring improvement in the JIT system


Identify root cause of JIT-related problems


Review value of key measures


Recognise skill gaps in team members and other stakeholders


Determine any other issues in team or work group, other stakeholders and JIT system leading to poor performance indicators


Develop appropriate improvement solutions


Liaise with relevant people regarding improvement solutions


Implement and/or assist with the implementation of the solutions

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

Required skills include:

  • identifying KPIs for JIT system in team or area of responsibility
  • analysing the JIT/kanban implementation in the team or area and the relevant sections of the internal and external value stream, including identifying people-related needs and issues
  • identifying and implementing quick fix to JIT problems
  • using formal problem solving procedures (e.g. root cause analysis (RCA))
  • developing formal and informal communication procedures with others in work area, team leaders, other employees and value stream members relevant to JIT implementation
  • establishing sources of assistance in the organisation for people experiencing difficulty with competitive systems and practices changes
  • interpreting procedures and instructions relevant to own expertise for others
  • establishing KPIs for own work

Required knowledge 

Required knowledge includes:

  • JIT principles relevant to operations and processes in own area or team and in the organisation generally
  • procedures for making/recommending improvements
  • typical reasons for delays/storages/inventories in the team or area of responsibility and methods of reducing/eliminating them
  • skill gap analysis and methods of filling skill gaps
  • principles of the operations process relevant to the section/team
  • production data generated by the process and its application to JIT

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Evidence should be available of the person's facilitation of the operation of the JIT system and their making of recommendations for/making improvements.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

A person who demonstrates competency in this unit must be able to provide evidence of the ability to:

  • identify the JIT system and practices used in their team or area of responsibility
  • identify and monitor JIT key measures
  • solve JIT-related problems to root cause
  • implement and monitor JIT-related changes to operations and practices.

Context of and specific resources for assessment 

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.

Access may be required to:

  • workplace procedures and plans relevant to work area
  • specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee
  • documentation and information in relation to production, waste, overheads and hazard control/management
  • reports from supervisors/managers
  • case studies and scenarios to assess responses to contingencies.

Method of assessment 

A holistic approach should be taken to the assessment.

Competence in this unit may be assessed by using a combination of the following to generate evidence:

  • demonstration in the workplace
  • workplace projects
  • suitable simulation
  • case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on)
  • targeted questioning
  • reports from supervisors, peers and colleagues (third-party reports)
  • portfolio of evidence.

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Guidance information for assessment 

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Competitive systems and practices 

Competitive systems and practices may include, but are not limited to:

  • lean operations
  • agile operations
  • preventative and predictive maintenance approaches
  • monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems
  • statistical process control systems, including six sigma and three sigma
  • JIT, kanban and other pull-related operations control systems
  • supply, value, and demand chain monitoring and analysis
  • 5S
  • continuous improvement (kaizen)
  • breakthrough improvement (kaizen blitz)
  • cause/effect diagrams
  • overall equipment effectiveness (OEE)
  • takt time
  • process mapping
  • problem solving
  • run charts
  • standard procedures
  • current reality tree

Competitive systems and practices should be interpreted so as to take into account:

  • the stage of implementation of competitive systems and practices
  • the size of the enterprise
  • the work organisation, culture, regulatory environment and the industry sector


JIT refers to:

  • a production scheduling concept that calls for any item needed at a production operation (whether raw material, finished item, or anything in between) to be produced and available precisely when needed, neither a moment earlier nor a moment later


Kanban is a card or sheet used to authorise production or movement of an item; when fully implemented, kanban operates according to the following rules:

  • all production and movement of parts and material take place only as required by a downstream operation (i.e. all operations and procurement are ultimately driven by the requirements of final assembly or the equivalent)
  • the specific tool which authorises production or movement is called a kanban. The word literally means card or sign, but it can legitimately refer to a container or other authorising device. Kanban have various formats and content as appropriate for their usage (e.g. a kanban for a vendor is different than a kanban for an internal machining operation)

Kanban is typically applied to batch type operation and the production is measured in units produced. In continuous processing organisations, production is measured in terms of production rate (e.g. kg/h, tonne/day) and rate is increased/decreased according to the flow authorisation which may be a kanban (e.g. ticket, order from a supplier) or may be a SCADA signal from a remote facility (e.g. customer tank) saying that resupply is required or similar


SCADA refers to:

  • a number of systems which automatically collect critical process data, perform required mathematical manipulations on it and then make control decisions and/or give required information to personnel for action

Key measures 

Key measures may include:

  • inventory levels
  • lead time
  • In Full, On Time and In Specification (IFOTIS) delivery
  • productivity/production rate
  • other measures of pull through the value stream
  • quality

Quick fix 

Quick fix refers to:

  • action taken to immediately and cheaply control a problem, prevent it getting worse and/or ameliorate its impact, but which does not necessarily solve it long term

Pull system 

Pull refers to:

  • a system of making to demand rather than for stock or to a forecast

Value stream 

The value stream begins with the customer and includes all actions (both value-adding and non-value added) by both internal sections/departments and external organisations to meet a customer requirement.

Depending on the operations and the customer requirement, stages where value stream actions may occur include:

  • sales outlet/representative
  • information gathering, data analysis and research
  • product design
  • raw material sourcing
  • intermediate processing
  • final assembler/collation/preparation
  • support services (e.g. accounting, finance and legal)
  • storage and delivery to customer
  • after market support

Unit Sector(s)

Unit sector

Competitive systems and practices

Custom Content Section

Not applicable.