Modification History
New unit, superseding MSACMC413A Lead team culture improvement - Equivalent
Unit Descriptor
This unit of competency covers the skills and knowledge required by a team leader or other person responsible for developing a culture within a team appropriate for supporting competitive systems and practices.
Application of the Unit
This unit applies where an organisation has embarked on competitive systems and practices and a team leader or other responsible person is required to change or improve the team culture to be consistent with that required to maximise the benefits from competitive systems and practices.
This unit requires the application of skills associated with communication, teamwork, problem solving, initiative and enterprise, planning and organising, and self-management in order to provide leadership in a changing team environment. This unit has a strong emphasis on planning and change management, but also requires an ability to learn from experience and feed new information back into strategies to improve performance.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Facilitate the team's understanding of the competitive systems and practices strategy |
1.1 |
Communicate with all team members the objectives and benefits of the competitive systems and practices strategy |
1.2 |
Review with team members the techniques and methods that will be used in achieving the competitive systems and practices strategy |
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1.3 |
Using a systems approach, help team members understand how the team fits into the organisation |
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1.4 |
Establish appropriate communication and teamwork within the team and with other teams |
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1.5 |
Develop a work structure with the team that allows for everyone to participate in the application of the competitive systems and practices strategy |
2 |
Facilitate application of knowledge about the importance of controlling variation in competitive systems and practices |
2.1 |
Develop the application of a statistical approach by all team members to all relevant facets of the system with a view to reducing variation |
2.2 |
Encourage the approach of building quality and ensuring team members assist each other in meeting requirements |
3 |
Facilitate the development of skills and knowledge within the team |
3.1 |
Encourage appropriate training for all team members |
3.2 |
Involve team members in identification of skill needs and skill gaps, and in development of a strategy for training, skills acquisition and self-improvement so as to ensure awareness, learning and commitment |
4 |
Facilitate the development of commitment within the team to the competitive systems and practices strategy |
4.1 |
Ensure that the team has sufficient resources and adequate equipment available to meet the requirements of the competitive systems and practices strategy |
4.2 |
Encourage the adoption of continuous improvement |
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4.3 |
Encourage employee acceptance of responsibility for the quality of their own work |
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4.4 |
Provide continuous feedback and communication of progress at all levels in implementing the strategy |
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4.5 |
Involve team members in relating identified problems and opportunities for improvement to the competitive systems and practices strategy, and involve them in developing any required changes, to ensure awareness, learning and commitment |
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4.6 |
Establish and monitor indicators of team culture |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
Required skills include:
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Required knowledge |
Required knowledge includes:
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
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Context of and specific resources for assessment |
Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices. Access may be required to:
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Method of assessment |
A holistic approach should be taken to the assessment. Competence in this unit may be assessed by using a combination of the following to generate evidence:
In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability. |
Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Competitive systems and practices |
Competitive systems and practices may include, but are not limited to:
Competitive systems and practices should be interpreted so as to take into account:
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Variation |
Variation refers to:
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Systems approach |
A systems approach enables a person to see how work gets done, the effect of changes and shows the internal/external relationships through which products and services are produced. It may include considerations of the role and requirements of:
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Team culture |
Team culture change is the extent to which the culture of the team is aligned to the goals of customers and the organisation. Team culture may be monitored by:
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Work structures |
The work team structure may vary (e.g. be self-directed, cross-functional, and so on, and should be appropriate to the job) |
Unit Sector(s)
Unit sector |
Competitive systems and practices |
Custom Content Section
Not applicable.