Modification History
New unit, superseding MSACMS401A Ensure process improvements are sustained - Not equivalent
Unit Descriptor
This unit of competency covers the skills and knowledge required to ensure that the gains which have been made by using improved methods, processes and equipment are sustained as the new baseline/standard for an area of work and so prevent regression to former practices, or digression to less efficient practices.
Application of the Unit
This unit applies to individuals working in a team or work area who have already implemented competitive systems and practices related improvements in their own work and who must work effectively with others implementing competitive systems and practices to ensure that performance improvement gains are sustained.
The unit is also suitable for individuals who have formal or informal responsibility for the work of others, such as team leaders; individuals, such as senior operators, who must mentor others; or individuals, such as technicians and tradespeople, who must integrate the application of their technical skills with the implementation of competitive systems and practices in an organisation.
The unit can be applied to all areas of an organisation, including production, maintenance, logistics and office functions.
The unit covers the implementation of practices to ensure that process improvements are sustained and opportunities taken to suggest further improvements. If mistake proofing is used as one of the methods for ensuring that process improvements are sustained, the unit MSS403051A Mistake proof a production process should be selected.
Improvement initiatives can be made by any of any number of methods and by teams or individuals. The unit assumes that desired levels of performance or quality are known.
This unit requires the application of skills associated with problem solving, initiative and enterprise, and planning and organising in order to check and monitor the impacts of change. It also requires communication and the ability to work with others to assess the impact of change in own work and on other’s work, as well as self-management and learning to adapt improvements according to new information and feedback.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
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Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
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1 |
Examine previous improvements |
1.1 |
Identify impact of previous process improvements to systems, equipment, operations or products in work area |
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1.2 |
Identify improvements that have not met objectives |
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2 |
Ensure corrective actions are implemented |
2.1 |
Identify corrective actions that can be taken on process improvements that have not met objectives |
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2.2 |
Liaise with relevant people associated with the anticipated corrective action |
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2.3 |
Obtain any required approvals |
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2.4 |
Ensure the supply of resources |
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2.5 |
Check impacts of corrective action on occupational health and safety (OHS), quality and environmental systems in work area and take action in accordance with procedures, if required |
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2.6 |
Check that self and others in team or work area have required skills for corrective actions |
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2.7 |
Monitor implementation of corrective action |
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2.8 |
Make required adjustments |
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3 |
Verify systems support improvement |
3.1 |
Ensure procedures reflect improvements |
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3.2 |
Check that training and assessment activities in team or work area reflect improvements |
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3.3 |
Liaise with relevant people to ensure their support of the new or modified system/s |
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4 |
Audit the change |
4.1 |
Determine an appropriate audit period/cycle |
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4.2 |
Agree relevant measures/indicators for the improvement |
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4.3 |
Measure performance at agreed times using agreed measures |
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4.4 |
Investigate causes of under-performance |
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4.5 |
Take appropriate corrective action to improve performance |
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4.6 |
Re-audit the improvement on an agreed basis |
Required Skills and Knowledge
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This section describes the skills and knowledge required for this unit. |
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Required skills |
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Required skills include:
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Required knowledge |
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Required knowledge includes:
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Evidence Guide
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
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Context of and specific resources for assessment |
Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices. Access may be required to:
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Method of assessment |
A holistic approach should be taken to the assessment. Competence in this unit may be assessed by using some combination of the following to generate evidence:
In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability. |
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Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed. |
Range Statement
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Competitive systems and practices |
Competitive systems and practices may include, but are not limited to:
Competitive systems and practices should be interpreted so as to take into account:
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Improvement |
Improvement may be any change aimed at reducing waste (muda). This unit is not about making the improvements, but ensuring beneficial changes remain in place |
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Customers |
Customers may include:
The individual does not need to interface directly with the external customer, but should be able to sufficiently identify customer benefit and customer features in processes and operations of their team and their work area |
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Suppliers |
Suppliers may be:
The operator does not need to interface directly with external suppliers, but should be provided with sufficient information to enable them to identify supplier contribution to their own work and to customer benefit |
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Systems |
Systems are used to mean any/all of the equipment, processes, procedures and work practices that are used to produce the product. A term often used in this context includes:
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Resources |
Resources for corrective actions may include:
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Procedures |
Procedures may include:
Procedures may be:
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Improvements |
Improvements include:
Improvements may be sustained by:
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Measuring performance |
Measuring improvements may include:
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Unit Sector(s)
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Unit sector |
Competitive systems and practices |
Custom Content Section
Not applicable.
