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Unit of competency details

MSMSUP390 - Use structured problem-solving tools (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to MSAPMSUP390A - Use structured problem solving toolsSupersedes and is equivalent to MSAPMSUP390A Use structured problem solving tools 14/Dec/2015

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 05/Dec/2018
(View details for release 1) 15/Dec/2015

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
PMA - Chemical, Hydrocarbons and RefiningChemical, Hydrocarbons and Refining 2.0-2.3 
ICP - Printing and Graphic ArtsPrinting and Graphic Arts 4.0-4.1 
PMB - Plastics, Rubber and CablemakingPlastics, Rubber and Cablemaking 2.0-2.1 
UEG - Gas Industry Training PackageGas Industry Training Package 2.0-4.0 
MSM - Manufacturing Training PackageManufacturing Training Package 4.0-8.0 
FBP - Food, Beverage and PharmaceuticalFood, Beverage and Pharmaceutical 4.0-8.0 
MSF - Furnishing Training PackageFurnishing Training Package 5.0-8.0 
FNS - Financial Services Training PackageFinancial Services Training Package 4.0-8.2 
MEM - Manufacturing and EngineeringManufacturing and Engineering 3.0-4.0 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 4.0-8.1 
MSS - SustainabilitySustainability 3.0-5.0 
DEF - Defence Training PackageDefence Training Package 3.0-5.2 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 9.0 
MST - Textiles, Clothing and FootwearTextiles, Clothing and Footwear 2.0-5.0 
AUR - Automotive Retail, Service and Repair Training PackageAutomotive Retail, Service and Repair Training Package 6.0 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
FNS51915 - Diploma of Personal Injury and Disability Insurance ManagementDiploma of Personal Injury and Disability Insurance ManagementSuperseded2-3 
FBP40321 - Certificate IV in Food ProcessingCertificate IV in Food ProcessingCurrent1 
ICP31420 - Certificate III in Prepress Graphic Design ProductionCertificate III in Prepress Graphic Design ProductionCurrent1-2 
FBP31121 - Certificate III in High Volume BakingCertificate III in High Volume BakingCurrent1 
MSS50122 - Diploma of Sustainable OperationsDiploma of Sustainable OperationsCurrent1 
PMA30116 - Certificate III in Process Plant OperationsCertificate III in Process Plant OperationsSuperseded1 
MSS30322 - Certificate III in Competitive Systems and PracticesCertificate III in Competitive Systems and PracticesCurrent1 
MSM30216 - Certificate III in Surface Preparation and Coating ApplicationCertificate III in Surface Preparation and Coating ApplicationCurrent1-4 
FBP30818 - Certificate III in Pharmaceutical ManufacturingCertificate III in Pharmaceutical ManufacturingSuperseded1 
FWP31119 - Certificate III in Wood MachiningCertificate III in Wood MachiningSuperseded1-3 
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Skill sets that include this unit

Accredited courses that have this unit in the completion mapping

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120105 Learning Skills Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120105 Learning Skills Programmes 29/Apr/2016 
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Unit of competency

Modification History

Release 2. Equivalent. Minor edits for improved clarity. Range of conditions removed.

Release 1. Supersedes and is equivalent to MSAPMSUP390A Use structured problem-solving tools.

Application

This unit describes the skills and knowledge required to use structured process improvement tools to solve process and other problems. It describes the broad application of in-depth and rigorous structured problem-solving techniques to identify opportunities for improvement.

This unit applies to experienced operators, team leaders, supervisors or people in similar roles who are required to identify improvements and/or solve problems beyond those associated directly with the process unit and/or equipment.

This unit applies to an individual working alone or as part of a team or group and working in liaison with other shift team members and the control room operator, as appropriate.

This unit of competency applies to all work environments.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil

Unit Sector

Support

Elements and Performance Criteria

Elements 

Performance Criteria 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the problem

1.1 Identify variances from desired operating and/or output parameters and quality

1.2 Define the extent, cause and nature of the problem by observation and investigation

1.3 State and specify the problem clearly

2. Determine fundamental cause of problem

2.1 Select problem-solving tool appropriate to the problem and the context

2.2 Identify possible causes based on experience and the use of problem-solving tools and analytical techniques

2.3 Develop possible cause statements

2.4 Determine fundamental cause

3. Determine corrective action

3.1 Determine all possible options for resolution of the problem

3.2 Identify strengths and weaknesses of possible options

3.3 Determine corrective action to remove the problem and possible future causes

3.4 Develop implementation plans identifying measurable objectives, resource needs and timelines in accordance with safety and operating procedures

3.5 Develop recommendations for ongoing monitoring and testing

4. Communicate recommendations

4.1 Prepare report on recommendations

4.2 Present recommendations to appropriate personnel

4.3 Follow up recommendations

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

Release 2. Supersedes and is equivalent to MSAPMSUP390A Use structured problem-solving tools

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027

 

Assessment requirements

Modification History

Release 2. Equivalent. Minor edits for improved clarity. Range of conditions removed.

Release 1. Supersedes and is equivalent to MSAPMSUP390A Use structured problem-solving tools.

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and:

  • identified at least 1 problem
  • analysed problem using at least 1 analysis tool drawn from each of 2 different groups of tools (basic, visual, process, business and organisation specific)
  • selected the preferred solution
  • developed and used an implementation plan, that includes:
  • specific, measurable, achievable, relevant, timed (SMART) objectives
  • resource requirements
  • methods for reaching objectives
  • timelines
  • methods of checking and adjusting adherence to plan
  • communicated effectively with other personnel.

Knowledge Evidence

There must be evidence the candidate has knowledge of:

  • relevant organisation procedures
  • risks, risk assessment and controls relevant to problem being analysed
  • targets and measures for output and quality
  • types and application of problem-solving tools and analytical techniques
  • relevant equipment and operational processes.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027

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