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Unit of competency details

MSMSUP390 - Use structured problem-solving tools (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to MSAPMSUP390A - Use structured problem solving toolsSupersedes and is equivalent to MSAPMSUP390A Use structured problem solving tools 14/Dec/2015

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 05/Dec/2018
(View details for release 1) 15/Dec/2015


Accredited courses that have this unit in the completion mapping

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
MST - Textiles, Clothing and FootwearTextiles, Clothing and Footwear 2.0-2.1 
MSS - SustainabilitySustainability 3.0 
MSM - Manufacturing Training PackageManufacturing Training Package 4.0-5.0 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 4.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
UEG40118 - Certificate IV in Gas Supply Industry OperationsCertificate IV in Gas Supply Industry Operations 
UEG30118 - Certificate III in Gas Supply Industry OperationsCertificate III in Gas Supply Industry Operations 
PMC40116 - Certificate IV in Manufactured Mineral ProductsCertificate IV in Manufactured Mineral Products 
PMC30116 - Certificate III in Manufactured Mineral ProductsCertificate III in Manufactured Mineral Products 
PMB60116 - Advanced Diploma of Polymer TechnologyAdvanced Diploma of Polymer Technology 
PMB50116 - Diploma of Polymer TechnologyDiploma of Polymer Technology 
PMB40116 - Certificate IV in Polymer TechnologyCertificate IV in Polymer Technology 
PMB30116 - Certificate III in Polymer ProcessingCertificate III in Polymer Processing 
PMA60116 - Advanced Diploma of Process Plant TechnologyAdvanced Diploma of Process Plant Technology 
PMA50116 - Diploma of Process Plant TechnologyDiploma of Process Plant Technology 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120105 Learning Skills Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120105 Learning Skills Programmes 29/Apr/2016 
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Unit Of competency

Modification History

Release 2. Equivalent. Minor edits for improved clarity. Range of conditions removed.

Release 1. Supersedes and is equivalent to MSAPMSUP390A Use structured problem-solving tools.

Application

This unit describes the skills and knowledge required to use structured process improvement tools to solve process and other problems. It describes the broad application of in-depth and rigorous structured problem-solving techniques to identify opportunities for improvement.

This unit applies to experienced operators, team leaders, supervisors or people in similar roles who are required to identify improvements and/or solve problems beyond those associated directly with the process unit and/or equipment.

This unit applies to an individual working alone or as part of a team or group and working in liaison with other shift team members and the control room operator, as appropriate.

This unit of competency applies to all work environments.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil

Unit Sector

Support

Elements and Performance Criteria

Elements 

Performance Criteria 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the problem

1.1 Identify variances from desired operating and/or output parameters and quality

1.2 Define the extent, cause and nature of the problem by observation and investigation

1.3 State and specify the problem clearly

2. Determine fundamental cause of problem

2.1 Select problem-solving tool appropriate to the problem and the context

2.2 Identify possible causes based on experience and the use of problem-solving tools and analytical techniques

2.3 Develop possible cause statements

2.4 Determine fundamental cause

3. Determine corrective action

3.1 Determine all possible options for resolution of the problem

3.2 Identify strengths and weaknesses of possible options

3.3 Determine corrective action to remove the problem and possible future causes

3.4 Develop implementation plans identifying measurable objectives, resource needs and timelines in accordance with safety and operating procedures

3.5 Develop recommendations for ongoing monitoring and testing

4. Communicate recommendations

4.1 Prepare report on recommendations

4.2 Present recommendations to appropriate personnel

4.3 Follow up recommendations

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

Release 2. Supersedes and is equivalent to MSAPMSUP390A Use structured problem-solving tools

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027

 

Assessment requirements

Modification History

Release 2. Equivalent. Minor edits for improved clarity. Range of conditions removed.

Release 1. Supersedes and is equivalent to MSAPMSUP390A Use structured problem-solving tools.

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and:

  • identified at least 1 problem
  • analysed problem using at least 1 analysis tool drawn from each of 2 different groups of tools (basic, visual, process, business and organisation specific)
  • selected the preferred solution
  • developed and used an implementation plan, that includes:
  • specific, measurable, achievable, relevant, timed (SMART) objectives
  • resource requirements
  • methods for reaching objectives
  • timelines
  • methods of checking and adjusting adherence to plan
  • communicated effectively with other personnel.

Knowledge Evidence

There must be evidence the candidate has knowledge of:

  • relevant organisation procedures
  • risks, risk assessment and controls relevant to problem being analysed
  • targets and measures for output and quality
  • types and application of problem-solving tools and analytical techniques
  • relevant equipment and operational processes.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027