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Unit of competency details

MSMSUP210 - Process and record information (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to MSAPMSUP210A - Process and record informationSupersedes and is equivalent to MSAPMSUP210A Process and record information 14/Dec/2015

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 05/Dec/2018
(View details for release 1) 15/Dec/2015


Training packages that include this unit

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
PMB30121 - Certificate III in Polymer ProcessingCertificate III in Polymer ProcessingCurrent
PMC20116 - Certificate II in Manufactured Mineral ProductsCertificate II in Manufactured Mineral ProductsDeleted
PMA30116 - Certificate III in Process Plant OperationsCertificate III in Process Plant OperationsSuperseded
PMA50116 - Diploma of Process Plant TechnologyDiploma of Process Plant TechnologyCurrent1-3 
PMB20121 - Certificate II in Polymer ProcessingCertificate II in Polymer ProcessingCurrent1-2 
PMA60116 - Advanced Diploma of Process Plant TechnologyAdvanced Diploma of Process Plant TechnologyCurrent1-3 
UEG40220 - Certificate IV in Gas Supply Industry OperationsCertificate IV in Gas Supply Industry OperationsSuperseded1-2 
UEG20118 - Certificate II in Gas Supply Industry OperationsCertificate II in Gas Supply Industry OperationsSuperseded
PMC40116 - Certificate IV in Manufactured Mineral ProductsCertificate IV in Manufactured Mineral ProductsDeleted
MSM40116 - Certificate IV in Process ManufacturingCertificate IV in Process ManufacturingCurrent1-7 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 29/Apr/2016 
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Unit Of competency

Modification History

Release 2. Equivalent. Minor edits for improved clarity. Foundation skills specified. Range of conditions removed. Duplication between Performance Evidence and Performance Criteria removed. Assessment conditions updated.

Release 1. Supersedes and is equivalent to MSAPMSUP210A Process and record information.

Application

This unit describes the skills and knowledge required to process information and respond to the information requirements of own job, including the completion of workplace documents, and clearly and concisely providing relevant information to others.

This unit applies to personnel who are required to identify routine information requirements, access and process information, provide workplace and technical information within their area of expertise and complete workplace documentation. Information will be conveyed orally and in writing.

This unit applies to all work environments.

No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must also be applied.

Pre-requisite Unit

Nil

Unit Sector

Support

Elements and Performance Criteria

Elements 

Performance Criteria 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Access information

1.1 Identify the need for information

1.2 Request appropriate information

1.3 Access information in accordance with procedures

1.4 Comply with security procedures in accessing appropriate information

2. Provide appropriate information

2.1 Deal with enquiries promptly and courteously

2.2 Confirm details of enquiry by questioning and summarising

2.3 Organise information clearly, concisely and logically

2.4 Provide information relevant to request in a timely manner and in a form that is appropriate and easily understood

2.5 Redirect enquiries to relevant personnel for resolution where outside the own area of responsibility

3. Give and follow routine instructions

3.1 Give accurate, clear and concise instructions that are appropriate for the receiver

3.2 Interact with others in an efficient, effective, responsive, courteous and supportive manner

3.3 Confirm that instructions are understood

3.4 Follow prescribed and routine work-related sequences

4. Provide reports

4.1 Complete all workplace documentation and reports clearly and accurately

4.2 Report all relevant information clearly and concisely

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance.

  • Reading skills to interpret workplace information.
  • Writing skills to complete workplace documents and reports.
  • Oral communication skills to interact with others and provide information.

Other foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

Release 2. Supersedes and is equivalent to MSAPMSUP210A Process and record information.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027

 

Assessment requirements

Modification History

Release 2. Equivalent. Minor edits for improved clarity. Foundation skills specified. Range of conditions removed. Duplication between Performance Evidence and Performance Criteria removed. Assessment conditions updated.

Release 1. Supersedes and is equivalent to MSAPMSUP210A Process and record information.

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and:

  • processed and recorded workplace and technical information in response to at least 1 enquiry.

Knowledge Evidence

There must be evidence the candidate has knowledge of:

  • organisational procedures, including those covering:
  • data systems and data security
  • record keeping
  • privacy
  • intellectual property (IP)
  • use of internet
  • types and meaning of workplace codes, numbers, symbols, signs and colours typically used in the role or work environment

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including:
  • workplace documentation, forms and reports
  • workplace record keeping, privacy and data security procedures.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027