Unit of competency
Modification History
Release 1. Supersedes and is equivalent to MSAPMSUP100A Apply workplace procedures
Application
This unit of competency covers the skills and knowledge required to complete own work activities.
This unit of competency applies to personnel who are required to have a working knowledge of the organisation and its processes, products, customers and competitors and to work effectively within organisation procedures.
This is a general competency that is performed by all personnel.
It applies to an individual working alone or as part of a team/work group and working in liaison with other team members and supervisors.
This unit of competency applies to all areas of operation.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Support
Unit Sector
Elements and Performance Criteria
Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element |
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1 |
Identify industry sector |
1.1 |
Identify the industry sector |
1.2 |
Recognise the major competitors in the industry and their products |
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1.3 |
State the major external issues facing the industry |
2 |
Identify products and customers |
2.1 |
Name company products |
2.2 |
State needs of external customers in line with organisation priorities |
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2.3 |
State needs of internal customers |
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2.4 |
Identify own role in meeting customer requirements |
3 |
Recognise plant structure and processes |
3.1 |
Identify key production sites/areas |
3.2 |
State own role in organisational structure |
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3.3 |
Describe the production process relevant to own work area and relationship with other parts of the production process |
4 |
Identify own workplace responsibilities |
4.1 |
Identify company objectives |
4.2 |
Identify organisational policies and guidelines in relation to job role |
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4.3 |
State key responsibilities, including work health and safety (WHS) of own section/team |
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4.4 |
Identify task requirements within work role |
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4.5 |
Describe own role in achieving section/team, plant and company objectives |
5 |
Follow workplace procedures |
5.1 |
Identify existing procedures relevant to job role |
5.2 |
Follow procedures in undertaking tasks |
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5.3 |
Seek advice from relevant personnel in clarifying procedures when appropriate |
6 |
Recognise quality requirements |
6.1 |
Identify instances of variation in quality from specifications or procedures |
6.2 |
Identify basic quality concepts to work activities |
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6.3 |
Follow organisation procedures for reporting and managing variations |
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6.4 |
Report problems with materials/product quality to appropriate person |
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6.5 |
Follow organisation procedures for identifying and suggesting improvements to improve product quality |
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6.6 |
Work within the organisation quality system |
7 |
Plan and follow a personal daily routine |
7.1 |
Plan own daily routine to take into account rosters, industrial agreements and workplace procedures |
7.2 |
Seek clarification of requirements of tasks when appropriate |
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7.3 |
Agree achievable time and other performance measures |
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7.4 |
Complete tasks and identify and report variations to plan |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range of Conditions
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. |
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Regulatory framework |
The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: · legislative requirements, including work health and safety (WHS) · industry codes of practice and guidelines · environmental regulations and guidelines · Australian and other standards
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Procedures |
All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:
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Routine problems |
Routine problems must be reported and corrective action taken according to relevant procedures. Routine problems include one or more of the following:
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Corrective actions |
Corrective actions include one or more of the following:
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Appropriate personnel |
Appropriate personnel include one or more of the following:
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Unit Mapping Information
Release 1. Supersedes and is equivalent to MSAPMSUP100A Apply workplace procedures
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027