Modification History
Release 1. Supersedes and is equivalent to MSA30710 Certificate III in Recreational Vehicle and Accessories Retailing.
Qualification Description
The MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing has been developed as a trade-level qualification. People with this qualification would be expected to work under supervision in the sale of recreational vehicles and accessories, including:
- motor homes
- caravans
- camper trailers
- slide-ons
- fifth wheelers.
They will analyse the customer's requirements and then carry them out.
They may work in a service and repair facility or a manufacturer's factory undertaking sales work. Sales may be for a new recreational vehicle, a second-hand/refurbished recreational vehicle, or spare parts and accessories. In some cases selling of the recreational vehicle may also include possible modifications that could be made to the recreational vehicle.
There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements depending on the work context. Local regulations should be checked for details.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
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To be awarded the MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing, competency must be achieved in twenty-two (22) units of competency:
Note : Up to four (4) elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, as specified in Groups A and B. Note : Where prerequisite units are identified they must be counted in the total number of units required for achievement of the qualification. |
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Core units Complete all three (3) units from the following list. |
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Unit code |
Unit title |
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MSMENV272 |
Participate in environmentally sustainable work practices |
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MSMSUP102 |
Communicate in the workplace |
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MSMWHS200 |
Work safely |
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Elective units Group A Elective units Select a minimum of thirteen (13) units from the following list. |
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Unit code |
Unit title |
Prerequisites |
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AUMANA001 |
Prepare and document quotations |
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AURACA2001 |
Establish relations with customers |
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AURC341903A |
Apply relevant finance, leasing and insurance contracts/policies |
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AURACA3002 |
Establish customer requirements of a complex nature |
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AURACA3003 |
Build customer relations |
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AURAMA3004 |
Maintain business image |
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AURAMA4005 |
Manage complex customer issues |
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AURSCA2002 |
Present stock and sales area |
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AURSCA2003 |
Apply sales procedures |
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AURSCA2004 |
Carry out cash, credit and funds transfers |
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AURSCA2005 |
Sell products |
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AURSCA2006 |
Promote products and services |
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AURSAA2001 |
Process customer complaints |
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BSBCUS501 |
Manage quality customer service |
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SIRXCCS201 |
Apply point-of-sale handling procedures |
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SIRXINV004A |
Buy merchandise |
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SIRXRSK001A |
Minimise theft |
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SIRXRSK002A |
Maintain store security |
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SIRXSLS002A |
Advise on products and services |
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Up to two (2) relevant Group A elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate III qualification. |
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Group B Elective units Select a maximum of six (6) units from the following list. |
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Unit code |
Unit title |
Prerequisites |
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AURSCA2001 |
Select automotive parts and products |
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AURSLA2001 |
Apply legal requirements relating to product sales |
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AURSBA3002 |
Apply automotive parts interpretation process |
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AURTTA3017 |
Carry out vehicle safety and roadworthy inspection |
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HLTAID003 |
Provide first aid |
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MSMOPS212 |
Use organisation computers or data systems |
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MSMRVG201 |
Tow a recreational vehicle safely |
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MSMRVT201 |
Apply technical knowledge of recreational vehicles manufacturing to work activities |
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MSMSUP100 |
Apply workplace context to own job |
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MSMSUP106 |
Work in a team |
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MSMSUP280 |
Manage conflict at work |
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MSMSUP291 |
Participate in continuous improvement |
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SITXMPR401 |
Coordinate production of brochures and marketing materials |
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SITXMPR402 |
Create a promotional display or stand |
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UEGNSG615A |
Fill LPG cylinders |
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Up to two (2) relevant Group B elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate II or III qualification. |
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Qualification Mapping Information
Release 1. Supersedes and is equivalent to MSA30710 Certificate III in Recreational Vehicle and Accessories Retailing.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027
