Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare maintenance plan

1.1

Applicable work health and safety (WHS), legislative and organisational requirements relevant to flooring maintenance requirements are verified and complied with

1.2

Instructions or plans are read and interpreted to identify process required to complete work tasks

1.3

Maintenance requirements for timber, laminate and engineered flooring are identified from relevant information sources

1.4

Maintenance costs are identified and quantified

1.5

Maintenance requirements are checked against warranty, insurance agreements and indemnity provisions

1.6

Maintenance plan is developed to promote and sustain performance and production systems in line with enterprise requirements

1.7

Effective workplace communication strategies are established with regard to maintenance plan, environmental and WHS policies, and enterprise requirements

2

Implement maintenance plan

2.1

Tools, equipment and materials are selected and checked prior to use

2.2

Resource and supply requirements are identified, secured and included in enterprise budgets and operational considerations

2.3

Prepared maintenance schedules and procedures are effectively communicated to customers, staff, contractors and suppliers to minimise negative impacts on maintenance systems and costs

2.4

Maintenance plans and work sequences are implemented and scheduled to minimise disruption to customer operations

2.5

Potential risks/hazards are assessed with regard to staff and supply problems, and contingency plans prepared accordingly

2.6

Timber, laminate and engineered flooring are maintained to manufacturer specifications, WHS and enterprise requirements

3

Monitor maintenance plan

3.1

Maintenance activities and performance are monitored against maintenance plan for efficiency and effectiveness

3.2

Workplace hazards and environmental implications associated with maintenance procedures are monitored and controlled in line with WHS and customer requirements

3.3

Costs are monitored and controlled within maintenance system budget requirements

3.4

Relevant information with regard to the maintenance plan is documented in accordance with customer requirements

3.5

Timber, laminate and engineered flooring are maintained in clean and safe operational condition

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit context includes: 

• WHS requirements, including legislation, building codes, material safety management systems, hazardous and dangerous goods codes and local safe operating procedures or equivalent
• work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, manual handling procedures and organisation insurance requirements
• work requires individuals to demonstrate some discretion, judgement and problem solving

Maintenance requirements include: 

• wear
• corrosion
• design problems
• equipment modifications
• incorrect use
• accidents and acts of nature

Maintenance plan includes: 

• maintenance activities and schedules
• maintenance costs and budget details
• staff
• resources and supply requirements
• roles and responsibilities
• contingency plan for staff and supply problems
• reporting requirements
• hazard and risk control measures
• WHS procedures
• personal protective clothing and equipment requirements
• environmental impact control measures

Enterprise requirements include: 

• standard operating procedures
• industry standards
• production schedules
• material safety data sheets (MSDS)
• legislative and licensing requirements
• work notes
• product labels
• manufacturer specifications
• operator manuals
• enterprise policies and procedures (including waste disposal, recycling and re-use guidelines)
• WHS procedures

Environmental policies include: 

• environmental impacts resulting from emissions
• the unsafe use and disposal of maintenance debris (chemical residues)
• hazardous substances (cleaning solvents)
• dust problems
• unsafe cleaning and servicing activities

Tools and equipment include: 

• brooms
• brushes
• vacuum cleaner
• mops
• mop buckets
• squeeze mops
• dust mops
• scissor mops
• buffing pads
• paint brushes
• polimate and wool applicators
• rotary brushes
• scouring pads
• paint rollers
• roller tray

Work sequence includes: 

• preparation
• inspection
• coating applications and intermediate steps
• finalisation
• acceptance inspection

Risks/hazards include: 

• dust
• mechanical vibration
• hazardous substances (cleaning solvents)
• hazardous atmosphere
• the presence of bystanders
• adverse weather conditions
• electricity
• power lines
• mechanical malfunctions and other machinery, including hydraulics and exposed moving parts

Resource and supply include: 

• metallised polish
• wax emulations
• furniture protection felt pads
• barrier mats
• window coverings
• wood floor cleaner
• antistatic mop
• vacuum cleaner
• damp mop

Personal protective equipment includes: 

• that prescribed under legislation, regulations and enterprise policies and practices

Information and procedures include: 

• workplace procedures relating to the use of tools and equipment
• maintenance performance, costs, problems, priorities, solutions, schedules, and completed work
• workplace procedures relating to reporting and communication
• manufacturer specifications and operational procedures