Modification History
Release 1. Supersedes and is equivalent to MSF31013 Certificate III in Interior Decoration Retail Services.
Qualification Description
This qualification reflects the role of individuals who provide practical assistance and advice to customers on furnishing products in a retail, showroom or domestic environment.
They use discretion and judgment in their work roles and adapt and transfer skills and knowledge to different customer situations and needs. Furnishing products may include soft furnishings, furniture, flooring, window coverings or kitchen and bathroom items
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
Total number of units = 13
- 5 core units
- 8 elective units, consisting of:
- at least 1 unit from Group A
- at least 5 units from Group B
- up to 2 units from Group A, Group B, any endorsed Training Package or accredited course – these units must be relevant to the work outcome.
Units selected from other Training Packages and accredited courses must not duplicate units available within this qualification.
CORE UNITS
|
Unit code |
Unit title |
|
MSMENV272 |
Participate in environmentally sustainable work practices |
|
MSMSUP102 |
Communicate in the workplace |
|
MSMSUP106 |
Work in a team |
|
MSMWHS200 |
Work safely |
|
SIRXCEG001 |
Engage the customer |
ELECTIVE UNITS
Group A
|
MSFBA3009 |
Provide advice to customers on blinds and awnings |
|
MSFFL3058 |
Provide advice to customers on floor coverings |
|
MSFFL3052 |
Plan and cost flooring technology work |
|
MSFFP2009 |
Identify materials suitable for kitchen or bathroom construction |
|
MSFFT4009 |
Match furnishing styles and materials to customer requirements |
|
MSFGN2001 |
Make measurements and calculations |
|
MSFKB3009 |
Provide advice on modular kitchens |
|
MSFKB3011 |
Plan kitchen and bathroom projects |
|
MSFSF3008 |
Measure up and calculate fabric quantities for window coverings |
|
MSFSF3010 |
Advise customers on interior decoration |
|
MSFSF3013 |
Provide technical advice to customers |
Group B
|
BSBCMM301 |
Process customer complaints |
|
BSBCUE304 |
Provide sales solutions to customers |
|
BSBCUS301 |
Deliver and monitor a service to customers |
|
BSBDES202 |
Evaluate the nature of design in a specific industry context |
|
BSBDES301 |
Explore the use of colour |
|
BSBDES305 |
Source and apply information on the history and theory of design |
|
BSBFIA301 |
Maintain financial records |
|
CUAACD301 |
Produce drawings to communicate ideas |
|
CUAACD302 |
Produce computer-aided drawings |
|
CUADIG304 |
Create visual design components |
|
MSFGN3001 |
Read and interpret work documents |
|
MSFGN3002 |
Estimate and cost job |
|
MSS402051 |
Apply quality standards |
|
SIRRINV002 |
Control stock |
|
SIRXSLS001 |
Sell to the retail customer |
|
SITXMPR003 |
Plan and implement sales activities |
Qualification Mapping Information
Supersedes and is equivalent to MSF31013 Certificate III in Interior Decoration Retail Services.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=0601ab95-583a-4e93-b2d4-cfb27b03ed73
