Qualification details

This qualification provides the skills and knowledge required to plan, direct and coordinate production activities in a manufacturing environment. The qualification has been developed with the process manufacturing sector as a focus. It may also be applied to other organisations in the value chain.

The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies. The qualification may also be achieved through recognition processes.

Job roles/employment outcomes 

The MSA50311 Diploma of Production Management specifies the competencies required for employment in job roles related to assisting organisations to improve production.

Employment outcomes related to this qualification may include roles such as a production or operations manager.

Application 

This qualification provides skills that can be applied to the design and control of production systems within an organisation, including:

• planning and scheduling
• tracking and analysing
• directing and operating.

Pathways into the qualification 

This qualification has no entry requirement. However, entrants for the qualification should already possess operational or technical skills related to the organisation seeking production improvements either through prior relevant experience or qualifications. For this reason the qualification is not suitable as an entry level qualification for school leavers.

The units of competency in this qualification reflect competencies which are practised within the industry and recognition of prior learning (RPL) should be granted where there is sufficient evidence of competency from work-based experience.

Additional qualification advice 

This qualification provides the skills needed to assist organisations to improve production where competitive manufacturing (lean) processes are not fully employed. It therefore complements but does not duplicate qualifications supplying skills related to competitive manufacturing. Where these skills are required MSA51108 Diploma of Competitive Manufacturing, should be considered.

Employability Skill 

Industry/enterprise requirements for this qualification include: 

Communication

• Manage implementation of production improvement procedures and develop and distribute related information
• Develop standardised documentation on behalf of an area or group of work teams
• Share and discuss information with others about enterprise activities
• Develop and communicate workplace procedures
• Provide information and clarifications to team leaders and other employees on workplace procedures in relation to production
• Provide and interpret instructions, specifications, standard operating procedures and other work-related documents
• Provide assistance or information to relevant personnel
• Debrief on workplace changes with relevant stakeholders
• Record production, emissions and other work-related information
• Access and use workplace communication tools and equipment
• Apply numeracy skills to work procedures
• Provide information about team activities to managers, supervisors and customers

Teamwork

• Identify roles of work teams where teamwork is used as the form of work organisation
• Supervise and lead others in a production environment
• Share work-related information with peers, including team members, supervisors and management
• Identify hazards to employees and visitors
• Identify the value chain and advise other employees as to how they can contribute to the final quality of the product
• Review changes to work practices and work relationships with team leaders and other employees
• Provide assistance with planning work operations, as required
• Seek assistance with work operations from specialists and other employees, as required
• Participate in multidisciplinary teams, as required

Problem-solving

• Monitor production and maintenance activities
• Analyse inconsistencies, non-compliances, faults or hazards
• Identify factors within work area that are a constraint to work efficiency or reaching of production outcomes
• Identify essential and non-essential practices
• Implement methods of increasing features/benefits of products or processes
• Monitor responsibilities of teams and make improvements to work organisation
• Identify process steps which cause a problem and implement improvement processes
• Monitor production performance and implement improvement processes
• Compare shift or area required performance with actual performance
• Identify situations where compliance to specifications or safety standards is unlikely
• Identify, recommend and implement improvements
• Identify causes of identified faults and take appropriate action
• Investigate causes of deviations from targets and standards in relation to production
• Undertake root cause analysis

Initiative and enterprise

• Manage procedures and systems for optimum outcomes
• Analyse feedback on procedures and systems
• Analyse problems, implications or suggestions for improvements
• Adjust work activities according to changes in customer requirements
• Identify methods of increasing contribution of work teams to production
• Identify and implement changes and improvements
• Monitor processes and equipment to ensure cost efficiency
• Implement and monitor work practices to reduce waste
• Participate in multidisciplinary teams to develop new products or processes

Planning and organising

• Ensure work areas comply with sustainability obligations and requirements
• Identify and manage processes, tools and materials
• Implement improvements in accordance with procedures
• Distinguish between essential and non-essential practices
• Implement use of planning tools within work of teams
• Determine and prioritise required actions
• Collect, organise and analyse information from work activities
• Monitor work activities according to safety and workplace standards
• Set production targets and outcomes
• Interpret data and information as required by own job
• Ask questions to ensure there is understanding of work requirements in teams and among other employees

Self-management

• Recommend methods of increasing own contribution to the value chain
• Adjust work processes according to procedures and customer requirements
• Identify and manage impact of change in own work
• Minimise waste in own work activity
• Assess own work performance
• Set personal objectives for work performance
• Manage own time

Learning

• Identify skill requirements of self and team members
• Arrange skill development training for self and others
• Adapt to changing work requirements
• Ask questions to aid learning of others
• Identify personal skill gaps and additional skill needs
• Ask questions to ensure understanding of own work requirements
• Monitor own work and identify areas for improvement
• Seek feedback on work performance
• Provide feedback on work performance to team leaders and team members

Technology

• Monitor technology to ensure production according to legislative requirements and workplace standards
• Identify equipment and processes appropriate for jobs and skill levels of employees
• Provide appropriate equipment to ensure safety and efficiency according to skill levels of employees
• Assess operational efficiency of technology within own skill level and that of team members
• Analyse data and other information from equipment reports
• Conduct failure mode effects analyses
• Use information technology appropriate for job
• Manage maintenance procedures appropriate to job and processes according to skill levels of team members

To be awarded the MSA50311 Diploma of Production Management, competency must be achieved in ten (10)  units of competency.

• one (1)  core unit of competency
• nine (9)  elective units of competency, as specified below

Elective units must include:

• a minimum of two (2)  units from each of Group A, Group B and Group C
• the balance of units, to a maximum of three (3) , can be selected from:
• units from Group A, B or C, not previously selected
• units available at Diploma level from this Training Package, other endorsed Training Packages and accredited courses.

Note : Units marked with an asterisk have one or more prerequisite requirements. Please refer to the individual units for details. Prerequisites are to be counted towards the total number required to complete the qualification.

Core units of competency 

Unit code 

Unit title 

MSAENV472B

Implement and monitor environmentally sustainable work practices

Elective units of competency 

Group A 

Unit code 

Unit title 

Prerequisites 

MSS405022A

Design a process layout

MSS405030A

Optimise cost of product or service

MSS405060A

Develop the application of enterprise control systems in an organisation

MSS405075A

Facilitate the development of a new product

*

MSAPMOPS401A

Trial new process or product

BSBFIM501A

Manage budgets and financial plans

FNSORG501A

Develop and manage a budget

MEM14001B

Schedule material deliveries

TLIL4059A

Implement asset management systems

TLIL5055A

Manage a supply chain

TLIP4013A

Implement and monitor logistics planning and process

TLIR4008A

Implement and supervise stocktaking procedures

TLIR4009A

Implement purchasing systems

TLIR4010A

Plan purchasing

TLIR5006A

Develop, implement and review purchasing strategies

TLIX5015A

Establish supply chains

Group B 

Unit code 

Unit title 

Prerequisites 

MSS402030A

Apply cost factors to work practices

MSS404052A

Apply statistics to operational processes

MSS405031A

Undertake value analysis of a product or process costs in terms of customer requirements

MSS405032A

Analyse cost implications of maintenance strategy

MSS405050A

Determine and improve process capability

*

MSS405053A

Manage application of six sigma for process control and improvement

*

MSS405061A

Determine and establish information collection requirements and processes

MSS405081A

Develop a proactive maintenance strategy

MSS405082A

Adapt a proactive maintenance strategy to the process operations sector

*

MSAPMSUP390A

Use structured problem solving tools

MSAPMSUP400A

Develop and monitor quality systems

BSBMGT403A

Implement continuous improvement

PMAOPS500A

Optimise production systems

Group C 

Unit code 

Unit title 

Prerequisites 

MSS405041A

Implement improvement systems in an organisation

MSS405070A

Develop and manage sustainable energy practices

MSAENV672B

Develop workplace policy and procedures for environmental sustainability

MSAPMOHS401A

Assess risk

MSAPMOHS503A

Maintain the workplace OHS management system

MSAPMOHS510A

Manage risk

*

BSBINM501A

Manage an information or knowledge management system

BSBMGT502B

Manage people performance

BSBWRK510A

Manage employee relations

MEM11007B

Administer inventory procedures

MSS015002A

Develop strategies for more sustainable use of resources

MSS015015A

Evaluate sustainability impact of a process

PMASUP520B

Review procedures to minimise environmental impact of process

PSPPM501B

Design complex projects

PSPPM502B

Manage complex projects

PSPPM503B

Close complex projects

TLIA5058A

Manage facility and inventory requirements

TLIR4003A

Negotiate a contract

TLIR5005A

Manage a contract