Unit of competency details

MEM20005A - Install and maintain door control devices/systems (Release 1)


Usage recommendation:
Is superseded by and equivalent to MEM20005 - Install and maintain door control devices/systemsSupersedes and is equivalent to MEM20005A Install and maintain door control devices/systems 25/Jun/2019

ReleaseRelease date
1 1 (this release) 01/Dec/2005


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 030715 Precision Metalworking  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 030715 Precision Metalworking  31/Aug/2006 
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Modification History

Not Applicable

Unit Descriptor

Unit descriptor 

This unit covers selecting, installing, fault finding and adjusting a range of door control devices and door control systems.

Application of the Unit

Application of the unit 

This unit applies to the correct selection and installation of mechanical door control devices and door control systems in commercial, industrial and domestic environments.

It requires the ability to identify maintenance requirements, use safe and efficient work practices to inspect, service and repair mechanical door control devices, maintain a hazard-free work area and accurately document and maintain information systems.

Band :

Unit Weight :

Licensing/Regulatory Information

Not Applicable


Prerequisite units 

Path 1 


Use hand tools


Use power tools/hand held operations

Employability Skills Information

Employability skills 

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria



1. Prepare for installation and service

1.1. Work order is reviewed and clarified with appropriate person(s) as required in accordance with organisational requirements.

1.2. Tools, equipment and materials are selected appropriate to job requirements and checked for operational effectiveness in accordance with manufacturers' specifications.

1.3. Faulty or unsafe tools are identified and segregated for repair or replacement in accordance with organisational procedures.

1.4. Potential and existing risks and hazards associated with maintenance activities are identified and controlled in accordance with OHS policies and procedures and organisational requirements.

1.5. Suitable personal protective equipment is selected and maintained in accordance with OHS and organisational requirements.

2. Install door control devices/systems

2.1. All work is conducted using safe operating practices in accordance with OHS and organisational requirements.

2.2. The appropriate door control device/systems are selected for the given door type and specifications.

2.3. Door control devices/systems are installed in accordance with manufacturers' specifications, work order and OHS requirements legislative and organisational requirements.

2.4. Door control devices/systems are checked for correct operation and adjusted as necessary.

3. Service door control device

3.1. Checks are conducted on door control devices/systems and/or components to identify any damage, friction or sticking in accordance with manufacturers' specifications.

3.2. Assessment of viability for continued operation or replacement of door control device.

3.3. Door control devices/systems and/or components are adjusted in accordance with manufacturers' specifications, work order and OHS requirements legislative and organisational requirements.

4. Complete installation or service

4.1. Notification of work completion is made to appropriate person(s) in accordance with organisational procedures.

4.2. Documentation is promptly and accurately completed and processed in accordance with industry, legislative and organisational requirements.

4.3. Work area, tools and equipment are cleaned and stored in accordance with OHS and organisational requirements.

4.4. Malfunctions, faults, wear or damage to tools is reported for repair or replacement in accordance with organisational policy and procedures.

4.5. Waste from service and repair activities is collected, treated and disposed or recycled in accordance with organisational and environmental requirements.

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.

Required skills 

Look for evidence that confirms skills in:

  • communicating in a clear and concise manner
  • using appropriate tools and equipment
  • lubricating mechanical locks and locking systems
  • demonstrating basic logic and lateral thinking processes
  • disassembling/reassembling mechanical locks/locking systems
  • identifying faults
  • reading and interpreting specifications, charts and diagrams
  • methodically organising and prioritising work tasks
  • solving routine problems
  • working in confined spaces
  • accurately estimating materials, tools and equipment requirements
  • applying safe and environmentally aware workplace practices

Required knowledge 

Look for evidence that confirms knowledge of:

  • types, functions and specifications of door control devices/systems
  • correct selection of door control devices
  • operational principles of door control devices/systems
  • common door control devices/systems faults
  • maintenance requirements of door control devices/systems
  • tests to confirm door control devices/systems operation
  • procedures to disassemble/reassemble
  • technical terminology
  • types of doors and windows and mechanical system applications
  • maintenance risks and hazards
  • working in confined space procedures
  • duty of care

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

A person who demonstrates competency in this unit must be able to install and maintain door control devices/systems across a range of areas. Competency in this unit cannot be claimed until all prerequisites have been satisfied.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Context of and specific resources for assessment 

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.

This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with installing and maintaining door control systems/devices, or other units requiring the exercise of the skills and knowledge covered by this unit.

Method of assessment 

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Guidance information for assessment 

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work order 

Work schedules, completion dates, job requirements and tasks, specific client requirements, access to site and specific site requirements, resource requirements, OHS requirements, compliance with relevant legislation, budget allocations, warranties and service information

Appropriate person ()

Installer, sub contractor, technician, supervisor, manager, director, client

Organisational requirements 

Legal and organisational operational policies and procedures, operations manuals, induction and training materials, insurance policy agreements, client and organisational confidentiality requirements, organisational goals/objectives/plans/systems/ processes, employer and employee rights and responsibilities, own role, responsibility and delegation, quality and continuous improvement processes and standards, client service standards, defined resource parameters, OHS policies/procedures/programs, emergency and evacuation procedures, duty of care, code of conduct, code of ethics, access and equity policy, principles and practice, records and information systems and processes, communication channels and reporting procedures

Tools and equipment 

Hand tools, fixing tools, strippers, router, file, drill, power saw, spirit level, soldering iron, welder, ladder, hoist, drop sheet, batteries, master key plans, personal protective equipment, communications equipment


Solder, insulation tape, springs, pins, graphite powder, oil, silicon, dry lube, grease, lockease, glue, paint, patch materials, electronic components, cleaning compounds, key blanks

Risks and hazards 

Non-compliance with building codes and regulations, exposed electrical wiring, manual handling, exposure to asbestos, dust, noise, live power, vermin, water, glass fibre, building debris, natural and other gas build-up


Cleaning, inspection, lubrication, routine repairs, identification of worn parts, confirming operation, adjustments, key cutting, replacement of worn parts

OHS policies and procedures 

Hazardous and risk assessment mechanisms, implementation of safety regulations, safety training, safety systems incorporating - work clearance procedures, isolation procedures, gas and vapour, monitoring/testing procedures, use of protective equipment and clothing, use of codes of practice

Personal protective clothing and equipment 

Masks, safety glasses, head protection, ear muffs, safety boots, knee pads, gloves, warning signs and tapes, first aid kit

Door control devices /systems 

Surface mounted door closers, semi concealed door closers, concealed closers, semi automatic/automatic door control devices, exit devices

Safe operating practices 

Working safely around electrical wiring, cables and overhead power lines, working safely around tools and equipment, hazard recognition, emergency procedures, awareness of electrical hazards, following confined spaces procedures, administering first aid

Applicable legislation , codes and national standards 

Compliance with Australian building codes and regulations, compliance with Australian Communications Authority (ACA) cabling standards, EPA noise control regulations, relevant Commonwealth/State/Territory legislation which affect organisational operation - OHS and safe work practices, environmental issues, equal employment opportunity, industrial relations, anti-discrimination and diversity, licensing arrangements, Australian standards, quality assurance and certification requirements, relevant industry codes of practice, trade practices, award and enterprise agreements, privacy requirements and privacy related legislation


Completion of work log, mechanical lock/locking system problems/faults, warranty conditions and allowances, recommendation for repairs, operational checks and maintenance conducted, testing and commissioning results, parts and components replaced, materials used, recommendations for future operation and maintenance, costings

Unit Sector(s)

Unit sector 

Co-requisite units

Co-requisite units 

Competency field

Competency field