Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit covers the skills and knowledge required to assess the shoe or product for repair, estimate materials, labour and time requirements and establish costs for provision of services or products. |
Application of the Unit
Application of the Unit |
This unit applies to the estimating and costing of work required to repair shoe or other item. Discretion and judgement may be required, for both self and others, in planning and selecting processes, procedures and outcomes. Work may be conducted in small to large scale enterprises and may involve individual and team activities. Work is performed within defined procedures under direct supervision. The application of this unit is according to OH&S practices of the enterprise and workplace practices, which may include:
This unit requires the application of skills associated with making costing calculations and documenting information for customers on the costing of repairs to shoes or other items. This unit also requires the ability to apply problem solving strategies to determine repair, design and finish requirements. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisites |
Employability Skills Information
Employability Skills |
The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying Employability Skill requirements. |
Elements and Performance Criteria Pre-Content
Not applicable.
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Examine footwear or item and gather information |
1.1 Details of customer requirements are obtained through discussion with customer or from information supplied 1.2 Footwear is examined and checked including welts, insoles, sole edges, sole bottoms, upper edges and heels 1.3 Repair, design and finish requirements are clarified and agreed with client 1.4 Contact information is collected from customer and time frame for work determined |
2 Estimate materials, time and labour |
2.1 Types and quantities of materials required for repair are estimated 2.2 Labour and time requirements to achieve repair and perform required services are estimated |
3 Calculate costs |
3.1 Materials and labour cost are calculated 3.2 Total job cost is calculated, including overheads and mark-up percentages 3.3 Final cost to customer is calculated |
4 Document details and advise customer |
4.1 Details of costs and charges are documented 4.2 Costs, calculations or other details are verified by other workplace where necessary 4.3 Customer quotation is prepared and customer advised of repair requirements and costs 4.4 Work order ticket and job sheet is prepared 4.5 Details are documented for future reference |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level, required for this unit. |
Demonstrates knowledge of
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Demonstrates skills to
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Evidence Guide
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Demonstrates skills and knowledge to:
Consistently applies skills and knowledge when:
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Context and specific resources for assessment |
Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace practices and OH&S practices. |
Guidance information for assessment |
This unit may be assessed independently or in combination with other relevant units. |
Range Statement
RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts. |
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All work must comply with relevant Federal and State or Territory legislative or regulatory requirements. |
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OH&S practices |
OH&S practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:
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Unit Sector(s)
Sector |
Footwear Repair |