Qualification details

LMT21107 - Certificate II in Footwear Repair (Release 2)


ReleaseStatusRelease date
2 (this release)Current 27/Jun/2012
(View details for release 1) Replaced16/Jul/2011

Usage recommendation:
Is superseded by MST20516 - Certificate II in TCF Services and RepairSupersedes: LMT21107 Certificate II in Footwear Repair; LMT21510 Certificate II in Dry Cleaning. Not equivalent 03/Jul/2016

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
LMTFP2001B - Identify materials used in footwear productionIdentify materials used in footwear production N/A
LMTFR2001A - Assess and cost footwear repair jobAssess and cost footwear repair job N/A
LMTFR2002A - Supply and fit new heel blockSupply and fit new heel block N/A
LMTFR2003A - Attach non-slip sole or heel top pieceAttach non-slip sole or heel top piece N/A
LMTFR2004A - Replace half leather soleReplace half leather sole N/A
LMTFR2005A - Sew or patch by machineSew or patch by machine N/A
LMTGN2001B - Follow defined OHS policies and proceduresFollow defined OHS policies and procedures N/A
LMTGN2002B - Apply quality standardsApply quality standards N/A
LMTGN2003B - Work in the Textiles, Clothing and Footwear industryWork in the Textiles, Clothing and Footwear industry N/A
LMTGN2004B - Work in a team environmentWork in a team environment N/A
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SchemeCodeClassification value
ANZSCO Identifier 393114 Shoemaker 
ASCO (occupation type) Identifier 4943-11 Shoemaker 
ASCED Qualification/Course Field of Education Identifier 0301 Manufacturing Engineering And Technology 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Footwear 
Taxonomy - Occupation N/A Footwear Repair Operator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 393114 Shoemaker 23/Oct/2008 
ASCO (occupation type) Identifier 4943-11 Shoemaker 23/Oct/2008 
ASCED Qualification/Course Field of Education Identifier 0301 Manufacturing Engineering And Technology 23/Oct/2008 
Qualification/Course Level of Education Identifier 521 Certificate II 28/Jul/2010 
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Modification History

Release 2 - imported units updated to current versions, outcomes equivalent.


Job roles /employment outcomes 

The Certificate II reflects vocational outcomes for those performing a limited range of technical and operational tasks within a production environment. Some multi-skilled roles can be accommodated in this qualification.


This qualification is typically used to develop skill and knowledge in the operations of footwear repair enterprises. Work is generally supervised.

Pathways Information

Pathways into the qualification 

Direct entry into this qualification requires completion of a total of thirteen (13) units of competency according to the rules described below.

Units that have been achieved through completion of the LMT11107 Certificate I in Textiles Clothing and Footwear may be credited towards the Certificate II when they are also included in the unit lists for this qualification.

Pathways from the qualification 

Further training pathways from this qualification include LMT30807 Certificate III in Footwear Repair.

Licensing/Regulatory Information

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements in some environments. Local regulations should be checked for details.

Entry Requirements

Not applicable.

Employability Skills Summary


Employability Skills Summary  - Certificate II in Footwear Repair 

The following table contains a summary of the Employability Skills as identified by the footwear repair industries for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • communicate verbally with internal and external clients
  • complete written documentation and job tickets
  • use communication technologies efficiently
  • demonstrate effective and appropriate communication and interpersonal skills
  • interpret and apply workplace procedures and instructions
  • share workplace information
  • communicate information about problems with footwear
  • read and understand job specifications
  • communication information relating to OHS


  • work independently or as part of a team
  • work cooperatively with people of different ages, gender, race or religion
  • provide support to others in the work area
  • identify performance required to meet customer needs in own work and/or team
  • identify own role and responsibility within a team


  • identify and report any workplace hazards
  • identify footwear problems and make contributions to their solution
  • apply knowledge of materials, product purpose and processes to operations
  • check machine performance and identify signs of faulty operations
  • identify repair, design and finish requirements for footwear
  • use material and process knowledge to solve problems
  • monitor workplace activities and identify and report faults or problems
  • recognise hazards and follow appropriate hazard control measures
  • identify and report potential environmental hazards

Initiative and enterprise 

  • provide feedback on procedures and processes
  • gather and interpret information
  • ask questions regarding requirements and expectations
  • make suggestions for continuous improvement
  • inspect quality of footwear on an ongoing basis
  • record basic information on the quality and other indicators of production performance

Planning and organising 

  • plan work activities
  • monitor production and work load priorities
  • identify types and quantities of materials, chemicals for repair
  • select appropriate tools
  • determine appropriate method of repair
  • identify requirements for materials, quality and production
  • identify and monitor resource use in own work
  • direct articles to the correct area for further processing
  • identify and use relevant personal protective equipment
  • organise work area to maintain housekeeping standards


  • plan to meet own work requirements
  • keep the work area clean and tidy at all times
  • conduct regular housekeeping activities
  • interpret data and information as required by own job
  • monitor own work
  • conduct work in a manner which minimises waste
  • understand own work activities
  • identify personal responsibilities
  • accept responsibility for quality of own work
  • follow OHS practices during the preparation, repair and finishing of shoes


  • assess own competencies in meeting job requirements
  • listen to feedback and advice of supervisors
  • identify own skill requirements and seek skill development if required
  • attend training or skill development activities
  • ask questions to expand own knowledge


  • use appropriate tools, machines and equipment safely and effectively
  • use machinery to meet productivity requirements
  • perform minor maintenance on machinery in accordance with workplace practice
  • use manual handling technologies in the workplace
  • set up and adjust tools and equipment

Packaging Rules

To be awarded the Certificate II in Footwear Repair, competency must be achieved in thirteen (13) units of competency.

  • Five (5) core units of competency
  • Eight (8) elective units of competency as specified below.

Note: Where prerequisite units apply, these have been noted, and must be considered in the total number of units.


Complete all five (5) units from this list

Unit code 

Unit title 


Identify materials used in footwear production


Follow defined OH&S policies and procedures


Apply quality standards


Work in the Textiles, Clothing and Footwear industry


Participate in environmentally sustainable work practices


Select eight (8) units as specified below.

  • A minimum of four (4) units must be selected from Group A
  • A maximum of one (1) unit may be selected from Group C
  • A maximum of two (2) units may be selected from Group D
  • The remainder must be selected from Groups A and B.


Unit code 

Unit title 



Assess and cost footwear repair job


Supply and fit new heel block


Attach non-slip sole and heel top piece


Replace half leather sole


Sew or patch by machine


Identify materials used in leather goods production


Use hand tools


Replace watch batteries



Produce keys


Unit code 

Unit title 



Work in a team environment


Perform minor maintenance


Perform test or inspection to check product quality


Select, transfer and remove materials and products


Coordinate work of team or section


Operate computing technology in a Textiles, Clothing and Footwear workplace


Perform tasks to support production


Organise and plan own work to achieve planned outcomes


Unit code 

Unit title 



Manage the impact of change on own work


Apply competitive systems and practices


Sustain process improvements


Apply quick changeover procedures


Apply Just in Time procedures


Apply cost factors to work practices


Interpret product costs in terms of customer requirements


Apply 5S procedures


Monitor process capability


Use planning software systems in operations


Use SCADA systems in operations


Use sustainable energy practices


Undertake root cause analysis


Contribute to the application of a proactive maintenance strategy


Other Footwear Repair units that are available at Certificates II (maximum 2 units) and III (maximum 1 unit)

Other TCF Training Package units that are available at Certificates II (maximum 2 units) and III (maximum 1 unit)

Units from other endorsed Training Packages and accredited courses that are available at Certificates I (maximum 1 unit), II (maximum 2 units) and III (maximum 1 unit)

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