Qualification details

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY 

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication

• read and understand documentation
• ask questions to gain information
• communicate ideas and information to enable confirmation of work requirements, plans and specifications, coordination of work with other workers and customer, and report of work outcomes and problems
• provide written and verbal information to customers regarding the tuning and/or repair
• apply effective listening techniques
• collect, organize and understand information related to piano tuning and repair work orders, work plans and safety procedures
• complete standardized workplace information
• use communication technologies efficiently
• complete written documents, job cards, forms, timesheets and quotations
• greet customer in an appropriate manner, use appropriate questioning and listening techniques and provide feedback to customer to satisfy customer needs and requirements

Teamwork

• work with others and in a team to assess tuning and repair requirements
• develop positive workplace relationships
• work with others and in a team to repair pianos
• work as part of a team
• share information with others relating to tuning and repair
• work collaboratively with others to complete tasks in a timely manner
• identify team performance required to meet customer needs

Problem-solving

• identify and report tuning and repair problems and make contribution to their solution
• apply knowledge of tuning and repair processes to problem solving
• use pre-checking and inspection techniques to anticipate problems and identify tools or equipment faults and take appropriate action
• assess and evaluate skill requirements of self and others to perform tasks
• identify and select practical solutions to problems using analytical skills
• identify, diagnose and rectify faults
• use problem solving techniques
• rectify problems and faults
• re-interpret customers' statements of problems into solution
• resolve conflict through negotiation to ensure customer is happy with sound of piano

Initiative and enterprise

• participate in activities to initiate new ideas and suggest improvements to work practices
• participate in establishing new ideas and work specifications for tuning pianos and repairing faults
• show independence and initiative in making decisions
• discuss initiative with colleagues to generate a range of options
• assess and take appropriate action to minimize risks
• manage innovation and change
• determine opportunities to improve processes
• collect and monitor information to identify trends that may require remedial action

Planning and organising

• plan and organize activities to avoid any backtracking, workflow interruptions, rework or wastage, including preparation and layout of the worksite and selection of tools and equipment
• collect and organize information for the purpose of:

• planning tasks and identifying task outcomes
• planning use of resources
• assessing and prioritizing tasks
• managing time and resources

• plan work requirements for self and others to meet tuning and repair schedules
• sequence work to maximize safety and productivity
• participate in continuous improvement processes

Self-management

• manage own time to complete tuning and repair against set deadlines, especially where piano is required for performances
• use feedback from customer to improve work performance in tuning
• take responsibility and display confidence in own ideas
• prioritise own work to meet customer's requirements regarding completion time
• manage own work performance to:

• follow OHS and workplace practices
• plan and organize work schedules and routines
• maintain required production output
• assess quality of own work

• assess own skills and knowledge

Learning

• adapt to new skill requirements
• research and apply new ideas and techniques
• locate, interpret and apply information on piano technology and the use and maintenance of hand and power tools
• apply mathematical applications for estimation and measurement
• modify activities to cater for variations in workplace contexts and environment when tuning and repairing pianos
• invest time and effort into learning new skills and techniques
• be open to learning and accommodate change
• apply reflective skills

Technology

• use workplace technology related to piano technology, including specified tools, equipment, calculators and measuring devices for piano tuning and repair
• use hand and power tools to tune and repair pianos
• use equipment to maintain and repair hand tools, power tools and holding and supporting equipment
• use calculators and measuring devices to take measurements and estimate material requirements
• use IT to organize, report and record information
• use technology relevant to tuning/repairing pianos
• use communication technologies in the workplace

Unit code 

Unit title 

Prerequisites 

MSAENV272B

Participate in environmentally sustainable work practices

MSAPMOHS200A

Work safely

MSAPMOPS101A

Make measurements

MSAPMSUP102A

Communicate in the workplace

MSAPMSUP106A

Work in a team

Unit code 

Unit title 

Prerequisites 

LMFPT3001A

Develop knowledge of piano industry

LMFPT3002A

Select materials for piano actions and key repairs

LMFPT3003A

Repair upright and grand piano actions, keys and pedals

LMFPT3004A

Rebuild upright and grand piano actions, keys and pedals

LMFPT3005A

Re-string and re-pin a piano

LMFPT3006A

Regulate actions, keys and pedals of upright pianos

LMFPT3007A

Regulate actions, keys and pedals of Grand Pianos

LMFPT3008A

Understand piano tuning theory and basic acoustics

LMFPT3009A

Develop control of tuning hammers

LMFPT3010A

Pitch raise

LMFPT3011A

Tune unisons aurally to a beatless condition

LMFPT3012A

Tune octaves aurally to appropriate stretch

LMFPT3013A

Tune a temperament octave to produce an equally tempered scale

LMFPT3014A

Tune a piano aurally and/or electronically within time and accuracy constraints

LMFPT3015A

Voice a piano

LMFPT3016A

Provide advice to customers on piano tuning and repairs

Unit code 

Unit title 

Prerequisites 

LMFFF2008B

Apply surface coatings by hand

LMFFF3006B

Repair and touch up surfaces

LMFFF3008B

Apply traditional French polishing techniques

LMFFM2002B

Assemble furnishing components

LMFFM2006B

Hand make timber joints

LMFFM2010B

Set up/operate and maintain basic static machines

LMFGN2002B

Move and store materials and products

LMFGN3001B

Read and interpret work documents

LMFGN3002B

Estimate and cost job

MCMT230A

Apply cost factors to work practices

MCMT231A

Interpret product cost in terms of customer requirements

TDTD297B

Shift a load using manually-operated equipment

TLID307E

Handle dangerous and hazardous goods