Qualification details

LMF31508 - Certificate III in Piano Technology (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 11/May/2009

Usage recommendation:
Is superseded by and equivalent to MSF31213 - Certificate III in Piano Technology 10/Dec/2013

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
LMFFF2008B - Apply surface coatings by handApply surface coatings by hand N/A
LMFFF3006B - Repair and touch up surfacesRepair and touch up surfaces N/A
LMFFF3008B - Apply traditional French polishing techniquesApply traditional French polishing techniques N/A
LMFFM2002B - Assemble furnishing componentsAssemble furnishing components N/A
LMFFM2006B - Hand make timber jointsHand make timber joints N/A
LMFFM2010B - Set up, operate and maintain basic static machinesSet up, operate and maintain basic static machines N/A
LMFGN2002B - Move and store materials and productsMove and store materials and products N/A
LMFGN3001B - Read and interpret work documentsRead and interpret work documents N/A
LMFGN3002B - Estimate and cost jobEstimate and cost job N/A
LMFPT3001A - Develop knowledge of piano industryDevelop knowledge of piano industry N/A
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SchemeCodeClassification value
ANZSCO Identifier 399515 Musical Instrument Maker Or Repairer 
ASCO (occupation type) Identifier 4999-17 Piano Tuner 
ASCED Qualification/Course Field of Education Identifier 0301 Manufacturing Engineering And Technology 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 399515 Musical Instrument Maker Or Repairer 28/Apr/2009 
ASCO (occupation type) Identifier 4999-17 Piano Tuner 28/Apr/2009 
ASCED Qualification/Course Field of Education Identifier 0301 Manufacturing Engineering And Technology 28/Apr/2009 
Qualification/Course Level of Education Identifier 514 Certificate III 11/May/2009 
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Modification History

Not applicable.


This qualification describes the skills and knowledge required to repair, rebuild, re-pin, restring and tune upright and grand pianos.

Job roles /employment outcomes 

The LMF31508 Certificate III in Piano Technology reflects vocational outcomes for those performing piano repair and tuning job roles in a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in the selection of equipment, services or contingency measures and within known time constraints.


This qualification is typically used to develop skills and a breadth, depth and complexity of knowledge in piano repair and tuning techniques and would cover selecting, adapting and transferring this skill and knowledge to new environments and providing technical advice and some leadership in resolution of specific problems. Application would be across a range of roles in a variety of contexts with some complexity in the extent and choice of options available and may involve some responsibility for others. Participation in teams including group or team coordination may be required.

Pathways into the qualification 

This qualification may be accessed by direct entry. Credit can be granted towards this qualification by those who have completed a relevant Certificate II Furnishing qualification such as LMF20202 Certificate II in Furniture Finishing or achieved equivalent industry experience.

Pathways from the qualification 

Further training pathways from this qualification may include relevant Furnishing Certificate IV and Diploma qualifications and relevant supervisory, management or competitive manufacturing qualifications.

Licensing considerations 

There are no specific licences that relate to this qualification. However, depending on the jurisdiction, licensing or regulatory requirements may apply to the use of some units in this qualification. Local regulations should be checked for details.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary


Employability Skill 

Industry /enterprise requirements for this qualification include :


  • read and understand documentation
  • ask questions to gain information
  • communicate ideas and information to enable confirmation of work requirements, plans and specifications, coordination of work with other workers and customer, and report of work outcomes and problems
  • provide written and verbal information to customers regarding the tuning and/or repair
  • apply effective listening techniques
  • collect, organize and understand information related to piano tuning and repair work orders, work plans and safety procedures
  • complete standardized workplace information
  • use communication technologies efficiently
  • complete written documents, job cards, forms, timesheets and quotations
  • greet customer in an appropriate manner, use appropriate questioning and listening techniques and provide feedback to customer to satisfy customer needs and requirements


  • work with others and in a team to assess tuning and repair requirements
  • develop positive workplace relationships
  • work with others and in a team to repair pianos
  • work as part of a team
  • share information with others relating to tuning and repair
  • work collaboratively with others to complete tasks in a timely manner
  • identify team performance required to meet customer needs


  • identify and report tuning and repair problems and make contribution to their solution
  • apply knowledge of tuning and repair processes to problem solving
  • use pre-checking and inspection techniques to anticipate problems and identify tools or equipment faults and take appropriate action
  • assess and evaluate skill requirements of self and others to perform tasks
  • identify and select practical solutions to problems using analytical skills
  • identify, diagnose and rectify faults
  • use problem solving techniques
  • rectify problems and faults
  • re-interpret customers' statements of problems into solution
  • resolve conflict through negotiation to ensure customer is happy with sound of piano

Initiative and enterprise

  • participate in activities to initiate new ideas and suggest improvements to work practices
  • participate in establishing new ideas and work specifications for tuning pianos and repairing faults
  • show independence and initiative in making decisions
  • discuss initiative with colleagues to generate a range of options
  • assess and take appropriate action to minimize risks
  • manage innovation and change
  • determine opportunities to improve processes
  • collect and monitor information to identify trends that may require remedial action

Planning and organising

  • plan and organize activities to avoid any backtracking, workflow interruptions, rework or wastage, including preparation and layout of the worksite and selection of tools and equipment
  • collect and organize information for the purpose of:
  • planning tasks and identifying task outcomes
  • planning use of resources
  • assessing and prioritizing tasks
  • managing time and resources
  • plan work requirements for self and others to meet tuning and repair schedules
  • sequence work to maximize safety and productivity
  • participate in continuous improvement processes


  • manage own time to complete tuning and repair against set deadlines, especially where piano is required for performances
  • use feedback from customer to improve work performance in tuning
  • take responsibility and display confidence in own ideas
  • prioritise own work to meet customer's requirements regarding completion time
  • manage own work performance to:
  • follow OHS and workplace practices
  • plan and organize work schedules and routines
  • maintain required production output
  • assess quality of own work
  • assess own skills and knowledge


  • adapt to new skill requirements
  • research and apply new ideas and techniques
  • locate, interpret and apply information on piano technology and the use and maintenance of hand and power tools
  • apply mathematical applications for estimation and measurement
  • modify activities to cater for variations in workplace contexts and environment when tuning and repairing pianos
  • invest time and effort into learning new skills and techniques
  • be open to learning and accommodate change
  • apply reflective skills


  • use workplace technology related to piano technology, including specified tools, equipment, calculators and measuring devices for piano tuning and repair
  • use hand and power tools to tune and repair pianos
  • use equipment to maintain and repair hand tools, power tools and holding and supporting equipment
  • use calculators and measuring devices to take measurements and estimate material requirements
  • use IT to organize, report and record information
  • use technology relevant to tuning/repairing pianos
  • use communication technologies in the workplace

Packaging Rules

Packaging Rules 

To be awarded the LMF31508 Certificate III in Piano Technology, competency must be achieved in twenty-five  (25 ) units of competency.

  • five  () core units of competency
  • twenty  (20 ) elective units of competency.

Note: Where prerequisite units apply, these have been listed, and must be considered in the total number of units.


Complete all five  () units from this list.

Unit code 

Unit title 



Participate in environmentally sustainable work practices


Work safely


Make measurements


Communicate in the workplace


Work in a team


Select twenty  (20 ) units from Groups A, B and C as specified below.

Group A 

Select a minimum of twelve  (12 ) units from Group A

Unit code 

Unit title 



Develop knowledge of piano industry


Select materials for piano actions and key repairs


Repair upright and grand piano actions, keys and pedals


Rebuild upright and grand piano actions, keys and pedals


Re-string and re-pin a piano


Regulate actions, keys and pedals of upright pianos


Regulate actions, keys and pedals of Grand Pianos


Understand piano tuning theory and basic acoustics


Develop control of tuning hammers


Pitch raise


Tune unisons aurally to a beatless condition


Tune octaves aurally to appropriate stretch


Tune a temperament octave to produce an equally tempered scale


Tune a piano aurally and/or electronically within time and accuracy constraints


Voice a piano


Provide advice to customers on piano tuning and repairs

Group B 

Select up to eight  () units from Groups B and C

Unit code 

Unit title 



Apply surface coatings by hand


Repair and touch up surfaces


Apply traditional French polishing techniques


Assemble furnishing components


Hand make timber joints


Set up/operate and maintain basic static machines


Move and store materials and products


Read and interpret work documents


Estimate and cost job


Apply cost factors to work practices


Interpret product cost in terms of customer requirements


Shift a load using manually-operated equipment


Handle dangerous and hazardous goods

Group C 

Up to five  () relevant units may be chosen from units not already selected from Groups A or B, or units available in this Training Package or other endorsed Training Packages and accredited courses. Those units must be aligned at Certificate II level (maximum 1 unit), Certificate III level (maximum 5 units) or Certificate IV level (maximum 1 unit).

Units selected from other Training Packages and accredited courses via Group C must be relevant to the qualification outcome and not duplicate units available within this qualification.

If Competitive Manufacturing units are chosen (identified as MSACM in the code), these should only be selected on the basis of work requirements.

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