Qualification details

Release 

TP version 

Comments 

1

LGA04 V3

New qualification.

Employability skills

Industry/enterprise requirements for this qualification include:

Communication

• demonstrating clear open communication and consultation with the community and stakeholders
• Managing stakeholder relationships using a range of communication techniques to assess their needs and expectations. consultation may involve participation in and facilitation of committees
• writing to suit audience needs which may include report writing and documenting marketing strategies in an acceptable format
• engaging in a range of high level communications which may include providing timely advice to council and staff
• networking within council to ensure dissemination of information and advice regarding changes to employment legislation
• reading and interpreting a range of information relevant to job/role which may include legislation and its impacts on council operations
• developing agreements with others in council to ensure consistency in interpretation and application of legislation
• presenting information to wide range of audiences and so being able to modify language to suit audience needs

Teamwork

• achieving effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation
• liaising with and deferring to specialists from outside the organisation as appropriate. these may include associations, consultants and other levels of government
• providing team leadership, monitoring and supervising the performance of a team where required

Problem solving

• problem solving and managing feedback
• identifying staff needs and obtaining required support

Initiative and enterprise

• being able to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies
• being able to undertake business planning for a department or business unit, using strategic thinking and forward planning
• identifying and investigating opportunities for growth
• modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes

Planning and organising

• undertaking high level planning activities which may include scoping and developing business plans in conjunction with others
• undertaking or evaluating research and analysis using a range of techniques, to support the development of business plans. the ability to source, collate and analyse statistical data, trends and patterns may be required
• conducting analysis of community needs, legislation and resources where required
• establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance including customer satisfaction levels
• employing effective time management techniques
• analysing and evaluating a range of options in terms of their contribution to council objectives
• planning, resourcing, managing and evaluating projects where/when required. resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources

Self management

• monitoring own work and adjusting accordingly to meet agreed standards and expectations
• managing work priorities and commitments
• undertaking self-development opportunities where necessary

Learning

• contributing to the learning community at the workplace through recognition of individual and team leaning needs
• engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law
• undertaking formal training when required
• accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees

Technology

• using technology relevant to the job/role which may include the use of computers and other relevant office technology
• adapting to the use of new technology as appropriate

14 units of competency are required for the award of this qualification. This qualification may be undertaken as a general stream or a specialist stream qualification.

At least 4 units must be LGA coded.

A maximum of 2 imported elective units may be selected from an AQF qualification level above or below this qualification.

All remaining imported elective units must be selected from the same AQF qualification level as this qualification.

Units selected should not duplicate content already covered by other units in this qualification. 

General stream: 

• Choose a minimum of 3 units from the Group A Common unit selection
• Choose 11 elective units from the electives listed below, or from elsewhere within this training package, or another endorsed training package or accredited course.

Specialist Stream: 

When a qualification is linked to a specialist stream outcome as listed below, the resultant testamur can be titled: Diploma of Local Government (Field of study/discipline), e.g. Diploma of Local Government (Elected Members).

• Choose a minimum of 3 units from Group A Common unit selection
• Choose a minimum of 6 units from one of the specialist stream elective groups listed below:
• Group B: Building surveying support
• Group C: Rates
• Group D: Elected members
• Group E: Management
• Group F: Procurement
• Group G: Land management

Choose the remaining units from elsewhere within this Training Package, or  another endorsed Training Package or  Accredited Course.

Group A: Common 

BSBSUS301A

Implement and monitor environmentally sustainable work practices

LGACOMP024A

Develop community relations

LGACOMP025A

Manage a local government project

LGACOMP026A

Provide team leadership

LGACORE102B

Follow defined OHS policies and procedures

LGACORE104B

Work effectively in local government

LGACORE105B

Work with others in local government

LGACORE501B

Provide quality and timely advice to council

LGACORE603B

Represent council’s role and value in the community

LGAGENE503

Perform the role of an elected member

Group B: Building surveying support 

This specialist stream provides an entry point to a career in building and surveying. The resultant Diploma will enable graduates to provide assistance and support to accredited building surveyors in carrying out building inspections.

CPCCSV5001A

Assess the construction of domestic scale buildings

CPCCSV5004A

Apply legislation to urban development and building controls

CPCCSV5008A

Apply building control legislation to building surveying

CPCCSV5010A

Interact with clients in a regulated environment

CPCCSV5011A

Apply building codes and standards to residential buildings

CPCCSV5014A

Apply building surveying procedures to residential buildings

LGACOM406A

Investigate alleged breaches of legislation and prepare documentation

LGAPLEM405C

Provide assistance in carrying out building inspections

LGAPLEM410A

Provide service and information in preparing a development application

LGAPLEM411A

Conduct initial assessments of minor planning applications

LGAPLEM412A

Support the planning application, notification and appeals process

LGAREGS303B

Enforce legislation to achieve compliance

Group C: Rates 

This specialist stream covers the competencies required for customer service personnel and others in local government who deal with rates enquiries.

LGAGOVA411A

Prepare accounts for rates

LGAGOVA301B

Assist customers with rate enquiries

LGAGOVA401B

Administer the electoral roll

LGAGOVA405A

Implement debt recovery procedures

LGAGOVA409A

Maintain property rates and records

LGAGOVA505B

Prepare rate notice forms

LGAGOVA508A

Recommend rates and charges

LGAGOVA618A

Resolve valuation and property services disputes

Group D: Elected members 

This specialist stream covers the competencies required of elected members in undertaking councillor roles and responsibilities in Local Government.

*LGAGENE501A, LGAGENE502A and LGAGENE303A are recommended for selection if not previously undertaken.

BSBATSIL503C

Manage conflict

BSBATSIL509B

Manage self as a Board Member

BSBGOV401A

Implement board member responsibilities

BSBGOV403A

Analyse financial reports and budgets

CHCCOM403A

Use targeted communication skills to build relationships

LGACOM404B

Establish cooperative arrangements with other organisations

LGACOMP008A

Apply conflict resolution strategies

LGAGCM701A

Govern councils

LGAGCM708A

Develop, lead and build community capacity

LGAGENE302A

Contribute to effective decision making

LGAGENE303A

Contribute to council teams

LGAGENE501A

Undertake councillor roles and responsibilities

LGAGENE502A

Provide leadership within the council and community

Group E: Management 

This specialist stream covers the competencies required of personnel involved in a range of management roles within Local Government.

BSBMGT502B

Manage people performance

BSBMGT616A

Develop and implement strategic plans

LGADMIN525A

Undertake business planning

LGADMIN527A

Manage policy development

LGACOM407B

Manage finances within a budget

LGACOM503B

Prepare a budget

LGACOM602B

Coordinate and facilitate a change process

LGACOM603B

Develop, implement and review policies and procedures

LGAGENE304A

Conduct effective council meetings

LGAGOV410B

Monitor council procedures to ensure compliance with relevant legislation

Group F: Procurement 

This specialist stream covers the competencies required for personnel responsible for procurement and contracting activities within Local Government.

BSBPUR504B

Manage a supply chain

LGADMIN421A

Participate in negotiations

LGADMIN422A

Develop and maintain supplier relationships

LGADMIN529A

Manage finances

LGAGOVA404B

Establish purchasing networks to ensure council is resource effective

LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

PSPPROC505A

Manage procurement risk

PSPPROC506A

Plan to manage a contract

PSPPROC507A

Plan for procurement outcomes

PSPPROC508A

Make procurement decisions

PSPPROC509A

Participate in budget and procurement review process

PSPPROC510A

Conduct and manage coordinated procurement

Group G: Land management 

This specialist stream covers competencies required for personnel dealing with environmental and land management issues within local government.

LGACOM403B

Conduct public educational presentations

LGACOM501B

Develop and organise public education programs

LGACOM502B

Devise and conduct community consultations

LGACOM602B

Coordinate and facilitate a change process

LGALAND501A

Identify environmental assets and prioritise environmental issues

LGALAND502A

Identify native title issues relevant to local government context and functions

LGALAND503A

Develop agreements with native title holders/traditional owners

LGALAND504A

Undertake effective consultation with Indigenous people on matters of cultural heritage

LGAPLEM602B

Assist in developing an environmental management system for the organisation

LGAPLEM606B

Develop ecologically sustainable land management systems

LGAPLEM609B

Manage council parking system

LGAPLEM612B

Protect heritage and cultural assets