Qualification details

LGA50404 - Diploma of Local Government (Operational Works) (Release 2)


Usage recommendation:
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
DeletedDeleted from LGA04 Local Government Training Package09/Feb/2021
Supersedes LGA50401 - Diploma of Local Government (Operational Works)12/Aug/2009

ReleaseRelease date
2 (this release) 11/Sep/2012
(View details for release 1) 13/Aug/2009

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
LGACOM403B - Conduct public educational presentationsConduct public educational presentationsElective
LGACOM404B - Establish cooperative arrangements with other organisationsEstablish cooperative arrangements with other organisationsElective
LGACOM405B - Implement and monitor the organisation's OHS policies, procedures and programs within the work group or sectionImplement and monitor the organisation's OHS policies, procedures and programs within the work group or sectionElective
LGACOM407B - Manage finances within a budgetManage finances within a budgetElective
LGACOM501B - Develop and organise public education programsDevelop and organise public education programsElective
LGACOM502B - Devise and conduct community consultationsDevise and conduct community consultationsElective
LGACOM503B - Prepare a budgetPrepare a budgetElective
LGACOM602B - Coordinate and facilitate a change processCoordinate and facilitate a change processElective
LGACOM603B - Develop, implement and review policies and proceduresDevelop, implement and review policies and proceduresElective
LGACOMP024A - Develop community relationsDevelop community relationsElective
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 23


SchemeCodeClassification value
ANZSCO Identifier 511112 Program Or Project Administrator 
ASCO (occupation type) Identifier 3292-11 Project Or Program Administrator 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Local Government Operational Works 
Taxonomy - Occupation N/A Roads Maintenance Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 511112 Program Or Project Administrator 02/Feb/2007 
ASCO (occupation type) Identifier 3292-11 Project Or Program Administrator 24/May/2005 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 24/May/2005 
Qualification/Course Level of Education Identifier 421 Diploma 13/Aug/2009 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History


TP version 



LGA04 V3

Layout adjusted.


LGA04 V2.2

First release 2.2


The Diploma of Local Government (Operational Works) reflects the role of personnel working in Local Government who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of equipment/roles/techniques for themselves and others. They are required to develop site specific work instructions and practices to ensure the implementation of the site management systems, plans and policies. They demonstrate the application of a broad range of managerial, coordination and planning skills.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Demonstrating clear open communication and consultation with the community and stakeholders to maximise the acceptance of preferred planning options
  • Managing stakeholder relationships using a range of communication techniques to assess needs and expectations. Consultation may involve participation in and facilitation of committees
  • Writing to suit audience needs which may include report writing and documenting strategies in an acceptable format
  • Engaging in a range of high level communications which may include providing timely advice to council and staff
  • Networking within and outside council
  • Reading and interpreting a range of information relevant to job/role including data obtained through research and relevant legislation to determine impacts on council operations
  • Participation in the design and development of communications materials such as brochures and newsletters aimed at informing and educating others
  • Conducting presentations and information workshops for a range of audiences and modifying own language to suit audience needs
  • Negotiating effectively with others


  • Achievement of effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation
  • Liaising with and deferring to specialists from outside the organisation as appropriate. These may include associations, consultants, police and other levels of government

Problem solving

  • Problem solving and conflict management
  • Analysing complaints, comments and observations
  • Solving problems by comparing identified problems against legislative requirements, codes of practice and community expectations
  • Engaging in effective problem solving based on research
  • Investigating disparities between data sets to ensure integrity of data being used

Initiative and enterprise

  • The ability to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies
  • The ability to undertake business planning for a department or business unit, using strategic thinking and forward planning
  • Identifying and investigating opportunities for growth
  • Modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes

Planning and organising

  • Undertaking high level planning activities including scoping and developing departmental business plans
  • Undertaking research and analysis using a range of techniques, to support the development of business plans. The ability to source, collate and analyse statistical data, trends and patterns may be required
  • Conducting analysis of community needs, legislation and resources as part of the business planning process
  • Establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance including customer satisfaction levels
  • Time management which involves ensuring planned marketing activities are scheduled within appropriate time frames and that schedules for implementing change are determined and amended as necessary
  • Analysing and evaluating a range of options in terms of their contribution to council objectives
  • Planning, resourcing, managing and evaluating projects, which include public transport facilities and other projects. Resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources

Self management

  • Monitoring own work and adjusting accordingly to meet agreed standards and expectations
  • Managing own work area
  • Undertaking self-development opportunities where necessary


  • Contributing to the learning community at the workplace by ensuring that relevant information on departmental activities and performance are made available for future planning and that appropriate training for staff is provided in a timely manner
  • Engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law
  • Undertaking formal training when required
  • Accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees


  • Using technology relevant to the job/role including the use of computers and software such as geographic information systems data. The ability to access and various data including databases, spreadsheets, accounting packages, demographic data, census data
  • The ability to use data management tools, techniques or procedures
  • Adapting to the use of new technology as appropriate

Packaging Rules

13 units of competency are required for the award of this qualification.

Choose 13 elective units from the lists below, including:

  • 4 or more from Group A
  • 3 units from Group B (Specialist Operational Works)
  • 6 units from elsewhere within this Training Package or  any other endorsed Training Package or  Accredited Course


  • No more than 5 of the elective units may be imported.
  • No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units 


Follow defined OHS policies and procedures


Work effectively in local government


Work with others in local government


Provide quality and timely advice to council


Develop, implement and review operational plans


Promote and facilitate organisational performance


Represent council's role and value in the community


Conduct public educational presentations


Establish cooperative arrangements with other organisations


Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section


Manage finances within a budget


Develop and organise public education programs


Devise and conduct community consultations


Prepare a budget


Coordinate and facilitate a change process


Develop, implement and review policies and procedures


Monitor council procedures to ensure compliance with relevant legislation


Develop community relations


Manage a local government project


Provide team leadership

Group B  (Specialist Operational Works ) elective units 


Prepare preliminary design for operational works


Prepare detailed works project documentation


Undertake project investigation