Qualification details

LGA50104 - Diploma of Local Government Administration (Release 2)


Usage recommendation:
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
DeletedDeleted from LGA04 Local Government Training Package09/Feb/2021
Supersedes LGA50100 - Diploma of Local Government (Governance and Administration)12/Aug/2009

Release Status:
ReleaseRelease date
2 (this release) 11/Sep/2012
(View details for release 1) 13/Aug/2009

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
LGADMIN525A - Undertake business planningUndertake business planningElective
LGACOM404B - Establish cooperative arrangements with other organisationsEstablish cooperative arrangements with other organisationsElective
LGAGOVA606B - Develop and maintain a community cultural planDevelop and maintain a community cultural planElective
LGAGOVA618A - Resolve valuation and property services disputesResolve valuation and property services disputesElective
LGAGOVA508A - Recommend rates and chargesRecommend rates and chargesElective
LGACOMP024A - Develop community relationsDevelop community relationsElective
LGAGOVA613B - Measure cost of providing and maintaining council's assetsMeasure cost of providing and maintaining council's assetsElective
LGAGOVA506B - Conduct council electionsConduct council electionsElective
LGAGOVA502B - Develop a marketing strategyDevelop a marketing strategyElective
LGADMIN529A - Manage financesManage financesElective
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SchemeCodeClassification value
ANZSCO Identifier 511112 Program Or Project Administrator 
ASCO (occupation type) Identifier 3292 Project And Program Administrators 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Human Resource Management,Property Management,Local Government Planning,Local Government Administration 
Taxonomy - Occupation N/A Electoral Office Supervisor,General Manager (Local Government),Customer Service Manager (Local Government),Cultural Development Manager,Community Development Coordinator,Asset Planner,Administration Manager (Local Government),Recreation Services Manager,Rates Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 511112 Program Or Project Administrator 02/Feb/2007 
ASCO (occupation type) Identifier 3292 Project And Program Administrators 24/May/2005 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 24/May/2005 
Qualification/Course Level of Education Identifier 421 Diploma 13/Aug/2009 
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Modification History


TP version 



LGA04 V3

Layout adjusted.


LGA04 V2.2

First release 2.2


The Diploma of Local Government Administration reflects the role of personnel working in Local Government who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of resources/roles/techniques for themselves and others. They are required to develop specific practices to ensure the implementation of management systems, plans and policies. They demonstrate the application of a broad range of managerial, coordination and planning skills.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Demonstrating clear open communication and consultation with the community and stakeholders and managing stakeholder relationships using a range of communication techniques to assess their needs and expectations. Consultation may involve participation in and facilitation of committees
  • Writing to suit audience needs which may include report writing and documenting marketing strategies in an acceptable format
  • Engaging in a range of high level communications which may include providing timely advice to council and staff
  • Networking within council to ensure dissemination of information and advice regarding changes to employment legislation
  • Reading and interpreting a range of information relevant to job/role which may include legislation and its impacts on council operations
  • Developing agreements with others in council to ensure consistency in interpretation and application of legislation
  • Presenting information to wide range of audiences and so being able to modify language to suit audience needs


  • Achievement of effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation
  • Liasing with and deferring to specialists from outside the organisation as appropriate. These may include associations, consultants and other levels of government
  • Providing team leadership, monitoring and supervising the performance of a team

Problem solving

  • Problem solving and conflict management
  • Identifying staff needs and obtaining required support

Initiative and enterprise

  • The ability to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies
  • The ability to undertake business planning for a department or business unit, using strategic thinking and forward planning
  • Identifying and investigating opportunities for growth
  • Modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes

Planning and organising

  • Undertaking high level planning activities including scoping and developing departmental business plans
  • Undertaking research and analysis using a range of techniques, to support the development of business plans. The ability to source, collate and analyse statistical data, trends and patterns may be required
  • Conducting analysis of community needs, legislation and resources as part of the business planning process
  • Establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance including customer satisfaction levels
  • Time management which involves ensuring planned marketing activities are scheduled within appropriate time frames and that schedules for implementing change are determined and amended as necessary
  • Analysing and evaluating a range of options in terms of their contribution to council objectives
  • Planning, resourcing, managing and evaluating projects. Resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources

Self management

  • Monitoring own work and adjusting accordingly to meet agreed standards and expectations
  • Managing own work area
  • Undertaking self-development opportunities where necessary


  • Contributing to the learning community at the workplace by ensuring that relevant information on departmental activities and performance are made available for future planning and that appropriate training for staff is provided in a timely manner
  • Engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law
  • Undertaking formal training when required
  • Accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees


  • Using technology relevant to the job/role which may include the use of computers and other relevant office technology
  • Adapting to the use of new technology as appropriate

Packaging Rules

10 units of competency are required for the award of this qualification.

Choose 10 elective units from the lists below, including:

  • 4 or more units from Group A
  • 4 or more units from Group B (Specialist Local Government Administration)
  • Up to 2 elective units from elsewhere within this Training Package, or  another endorsed Training Package or  Accredited Course

NOTE: No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units 


Follow defined OHS policies and procedures


Work effectively in local government


Work with others in local government


Provide quality and timely advice to council


Develop, implement and review operational plans


Promote and facilitate organisational performance


Represent council's role and value in the community


Conduct public educational presentations


Establish cooperative arrangements with other organisations


Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section


Manage finances within a budget


Develop and organise public education programs


Devise and conduct community consultations


Prepare a budget


Coordinate and facilitate a change process


Develop, implement and review policies and procedures


Monitor council procedures to ensure compliance with relevant legislation


Develop community relations


Manage a local government project


Provide team leadership

Group B  (Specialist Local Government Administration ) elective units 


Acquire and dispose of assets


Undertake business planning


Coordinate policy development


Manage policy development


Provide advocacy and representation


Manage finances


Contribute to advice to council on legislation


Develop a marketing strategy


Implement recruitment systems


Prepare a council for elections


Conduct council elections


Provide advice to council on human resources policies and procedures


Recommend rates and charges


Manage the recording and updating of data on council's assets


Develop a risk management strategy for council assets


Develop an asset management strategy for the council


Develop and maintain a community cultural plan


Develop, implement and monitor a programmed maintenance system of council's assets


Establish an annual budget that supports council's management and operational plans


Establish, maintain and evaluate the organisation's OHS system


Implement computerised asset management systems


Implement disciplinary and termination procedures


Implement employee performance management systems


Measure cost of providing and maintaining council's assets


Monitor and maintain quality of asset management system


Provide information on asset management programs and practices


Provide property asset management services


Report on assets in accordance with statutory and public reporting requirements


Resolve valuation and property services disputes


Develop workplace policy and procedures for sustainability