Qualification details

Release 

TP version 

Comments 

2

LGA04 V3

Layout adjusted.

1

LGA04 V2.2

First release in TGA.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication

• Engaging in consultations with others who may be internal or external to the organisation
• Responding to queries and requests for information
• Using clear verbal and non-verbal communication
• Reading and interpreting a range of information relevant to job/role which may include interpreting council policies
• Writing to suit audience needs which may include report writing
• Sharing knowledge and information with others which may include providing feedback and motivating others
• Participating in consultations with clients and stakeholders
• Communicating the need for support
• Identifying and clarifying work requirements and performance expectations with team
• Negotiating effectively
• Establishing and maintaining consultative processes

Teamwork

• Leading a team
• Working cohesively with others
• Liaising with relevant personnel
• Understanding the roles of team members and referring tasks to others where appropriate
• Ability to work with people from diverse backgrounds
• Establishing links with other organisations to enhance council performance
• Engaging and working with specialist advisors

Problem solving

• Resolving work related problems
• Establishing contingency plans and responding to contingencies
• Forming and testing assumptions in an effort to resolve problems
• Implementing conflict resolution strategies
• Anticipating and responding to potential sources of conflict
• Identifying and responding to deviations in budgeted figures
• Determining breaches in compliance and rectifying breaches

Initiative and enterprise

• Referring tasks which fall outside scope of job/role to others
• Being proactive
• Identifying sources of information and using them effectively
• Identifying causes of conflict
• Ability to adjust quickly to changing situations
• Identifying opportunities not obvious to others including opportunities for collaborative arrangements
• Developing strategies to enhance team performance
• Generating a range of options when advising council

Planning and organising

• Planning and organising own work tasks
• Time management
• Participating in priority and goal setting
• Gathering and organising information in order to complete set tasks
• Organising schedules to ensure work is completed on time
• Identifying and accessing required resources
• Coordinating tasks and processes
• Analysing information and data to support work objectives
• Reviewing policies
• Monitoring, assessing and evaluating trends which impact on council
• Monitoring outputs against agreed performance expectations
• Undertaking research

Self management

• Monitoring own work and adjusting accordingly to meet agreed standards and expectations
• Managing own work area
• Identifying the need for additional support to enhance own performance
• Evaluating own response to situations of conflict and managing own emotions
• Undertaking self-development opportunities where necessary

Learning

• Attending relevant on and off the job training sessions
• Taking responsibility for own learning
• Contributing to learning in the workplace
• Maintaining up to date knowledge of policies, procedures and legislation which impacts council and individual performance

Technology

• Using technology relevant to the job/role which may include the use of computers and other relevant office technology
• Adapting to the use of new technology as appropriate

12 units of competency are required for the award of this qualification.

Choose 12 elective units from the lists below, including:

• 4 or more units from Group A
• 5 or more units from Group B (Specialist Local Government Administration) units 
• up to 3 units from elsewhere within this Training Package or  another endorsed Training Package or  Accredited Course

NOTE:No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units 

LGACOM403B

Conduct public educational presentations

LGACOM404B

Establish cooperative arrangements with other organisations

LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

LGACOM407B

Manage finances within a budget

LGACOM501B

Develop and organise public education programs

LGACOM502B

Devise and conduct community consultations

LGACOM503B

Prepare a budget

LGACOM602B

Coordinate and facilitate a change process

LGACOM603B

Develop, implement and review policies and procedures

LGACOMP024A

Develop community relations

LGACOMP025A

Manage a local government project

LGACOMP026A

Provide team leadership

LGACORE102B

Follow defined OHS policies and procedures

LGACORE104B

Work effectively in local government

LGACORE105B

Work with others in local government

LGACORE501B

Provide quality and timely advice to council

LGACORE601B

Develop, implement and review operational plans

LGACORE602B

Promote and facilitate organisational performance

LGACORE603B

Represent council's role and value in the community

LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

Group B  (Specialist Local Government Administration ) elective units 

LGACOM401A

Administer contracts

LGACOM402A

Arrange contracts

LGACOM409A

Prepare tender documentation

LGACOM410A

Prepare response to tenders

LGADMIN417A

Conduct community consultations

LGADMIN419A

Implement and facilitate community development strategies and programs

LGADMIN420A

Contribute to policy development

LGADMIN421A

Participate in negotiations

LGADMIN422A

Develop and maintain supplier relationships

LGADMIN423A

Provide induction and orientation for new employees

LGADMIN424A

Provide staff development programs

LGADMIN425A

Develop a communication plan

LGAGOVA401B

Administer the electoral roll

LGAGOVA402A

Allocate property address

LGAGOVA403A

Arrange and supervise polling places

LGAGOVA404B

Establish purchasing networks to ensure council is resource effective

LGAGOVA405A

Implement debt recovery procedures

LGAGOVA406A

Implement marketing plan

LGAGOVA407A

Implement rehabilitation systems

LGAGOVA408B

Implement systems to promote a safe and healthy environment for the public and employees

LGAGOVA409A

Maintain property rates and records

LGAGOVA411A

Prepare accounts for rates

LGAGOVA412A

Prepare council for legal proceedings

LGAGOVA413B

Promote and maintain positive employee relations

LGAGOVA505B

Prepare rate notice forms