Qualification details

LGA40204 - Certificate IV in Local Government Administration (Release 2)


Usage recommendation:
Supersedes LGA40100 - Certificate IV in Local Government (Governance and Administration) 12/Aug/2009

Release Status:
ReleaseRelease date
2 (this release) 11/Sep/2012
(View details for release 1) 13/Aug/2009

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleEssentialSort Table listing Units of Competency by the Essential column
LGACOM401A - Administer contractsAdminister contractsElective
LGACOM402A - Arrange contractsArrange contractsElective
LGACOM403B - Conduct public educational presentationsConduct public educational presentationsElective
LGACOM404B - Establish cooperative arrangements with other organisationsEstablish cooperative arrangements with other organisationsElective
LGACOM405B - Implement and monitor the organisation's OHS policies, procedures and programs within the work group or sectionImplement and monitor the organisation's OHS policies, procedures and programs within the work group or sectionElective
LGACOM407B - Manage finances within a budgetManage finances within a budgetElective
LGACOM409A - Prepare tender documentationPrepare tender documentationElective
LGACOM410A - Prepare response to tendersPrepare response to tendersElective
LGACOM501B - Develop and organise public education programsDevelop and organise public education programsElective
LGACOM502B - Devise and conduct community consultationsDevise and conduct community consultationsElective
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SchemeCodeClassification value
ANZSCO Identifier 511112 Program Or Project Administrator 
ASCO (occupation type) Identifier 3291-11 Office Manager 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Purchasing and Procurement,Local Government Administration,Public Administration,Community Services,Aged Care and Disability 
Taxonomy - Occupation N/A Community Program Coordinator,Project Officer,Electoral Officer (Local Government),Office Supervisor (Local Government),Procurement Officer,Community Development Officer,Customer Service Officer (Local Government),Business Administration Officer (Local Government) 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 511112 Program Or Project Administrator 02/Feb/2007 
ASCO (occupation type) Identifier 3291-11 Office Manager 24/May/2005 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 24/May/2005 
Qualification/Course Level of Education Identifier 511 Certificate IV 13/Aug/2009 
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Modification History


TP version 



LGA04 V3

Layout adjusted.


LGA04 V2.2

First release in TGA.


The Certificate IV in Local Government reflects the role of employees in Local Government who perform a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provide some leadership and guidance to others in the application and planning of the skills.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Engaging in consultations with others who may be internal or external to the organisation
  • Responding to queries and requests for information
  • Using clear verbal and non-verbal communication
  • Reading and interpreting a range of information relevant to job/role which may include interpreting council policies
  • Writing to suit audience needs which may include report writing
  • Sharing knowledge and information with others which may include providing feedback and motivating others
  • Participating in consultations with clients and stakeholders
  • Communicating the need for support
  • Identifying and clarifying work requirements and performance expectations with team
  • Negotiating effectively
  • Establishing and maintaining consultative processes


  • Leading a team
  • Working cohesively with others
  • Liaising with relevant personnel
  • Understanding the roles of team members and referring tasks to others where appropriate
  • Ability to work with people from diverse backgrounds
  • Establishing links with other organisations to enhance council performance
  • Engaging and working with specialist advisors

Problem solving

  • Resolving work related problems
  • Establishing contingency plans and responding to contingencies
  • Forming and testing assumptions in an effort to resolve problems
  • Implementing conflict resolution strategies
  • Anticipating and responding to potential sources of conflict
  • Identifying and responding to deviations in budgeted figures
  • Determining breaches in compliance and rectifying breaches

Initiative and enterprise

  • Referring tasks which fall outside scope of job/role to others
  • Being proactive
  • Identifying sources of information and using them effectively
  • Identifying causes of conflict
  • Ability to adjust quickly to changing situations
  • Identifying opportunities not obvious to others including opportunities for collaborative arrangements
  • Developing strategies to enhance team performance
  • Generating a range of options when advising council

Planning and organising

  • Planning and organising own work tasks
  • Time management
  • Participating in priority and goal setting
  • Gathering and organising information in order to complete set tasks
  • Organising schedules to ensure work is completed on time
  • Identifying and accessing required resources
  • Coordinating tasks and processes
  • Analysing information and data to support work objectives
  • Reviewing policies
  • Monitoring, assessing and evaluating trends which impact on council
  • Monitoring outputs against agreed performance expectations
  • Undertaking research

Self management

  • Monitoring own work and adjusting accordingly to meet agreed standards and expectations
  • Managing own work area
  • Identifying the need for additional support to enhance own performance
  • Evaluating own response to situations of conflict and managing own emotions
  • Undertaking self-development opportunities where necessary


  • Attending relevant on and off the job training sessions
  • Taking responsibility for own learning
  • Contributing to learning in the workplace
  • Maintaining up to date knowledge of policies, procedures and legislation which impacts council and individual performance


  • Using technology relevant to the job/role which may include the use of computers and other relevant office technology
  • Adapting to the use of new technology as appropriate

Packaging Rules

12 units of competency are required for the award of this qualification.

Choose 12 elective units from the lists below, including:

  • 4 or more units from Group A
  • 5 or more units from Group B (Specialist Local Government Administration) units 
  • up to 3 units from elsewhere within this Training Package or  another endorsed Training Package or  Accredited Course

NOTE:No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Group A elective units 


Conduct public educational presentations


Establish cooperative arrangements with other organisations


Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section


Manage finances within a budget


Develop and organise public education programs


Devise and conduct community consultations


Prepare a budget


Coordinate and facilitate a change process


Develop, implement and review policies and procedures


Develop community relations


Manage a local government project


Provide team leadership


Follow defined OHS policies and procedures


Work effectively in local government


Work with others in local government


Provide quality and timely advice to council


Develop, implement and review operational plans


Promote and facilitate organisational performance


Represent council's role and value in the community


Monitor council procedures to ensure compliance with relevant legislation

Group B  (Specialist Local Government Administration ) elective units 


Administer contracts


Arrange contracts


Prepare tender documentation


Prepare response to tenders


Conduct community consultations


Implement and facilitate community development strategies and programs


Contribute to policy development


Participate in negotiations


Develop and maintain supplier relationships


Provide induction and orientation for new employees


Provide staff development programs


Develop a communication plan


Administer the electoral roll


Allocate property address


Arrange and supervise polling places


Establish purchasing networks to ensure council is resource effective


Implement debt recovery procedures


Implement marketing plan


Implement rehabilitation systems


Implement systems to promote a safe and healthy environment for the public and employees


Maintain property rates and records


Prepare accounts for rates


Prepare council for legal proceedings


Promote and maintain positive employee relations


Prepare rate notice forms