Qualification details

Release 

TP version 

Comments 

2

LGA04 V3

Layout adjusted.

1

LGA04 V2.2

First release in TGA.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication

• Engaging in discussions with others who may be internal or external to the organisation
• Responding to queries from others
• Using clear verbal and non-verbal communication
• Reading and interpreting a range of information at a level which is relevant to the job/role and which may include parts of legislation, policies and procedures
• Writing to suit audience needs including the ability to provide factual and clearly expressed information
• Sharing knowledge and information with others including explaining options and legislation to offending parties
• Establishing and maintaining networks
• Maintaining appropriate records which reflect the application of legislation and organisational procedures
• Negotiating and mediating effectively with members of the public
• Reporting outcomes of actions taken to achieve compliance

Teamwork

• Working cohesively with other organisations or departments
• Liaising with relevant personnel
• Understanding the roles of team members and referring tasks to others where appropriate

Problem solving

• Resolving work related problems
• Establishing contingency plans and responding to contingencies

Initiative and enterprise

• Identifying the need to refer tasks which fall outside scope of job/role to others
• Being proactive
• Ensuring use of current legislation or regulations
• Identifying and applying legislation and precedents which impact on powers

Planning and organising

• Planning and organising own work tasks
• Time management
• Participating in priority and goal setting
• Gathering, organising and analysing information in order to complete set tasks
• Organising schedules to ensure work is completed on time
• Identifying and accessing required resources
• Coordinating tasks and processes

Self management

• Monitoring own work and adjusting accordingly to meet agreed standards and expectations
• Managing own work area
• Identifying the need for additional support to enhance own performance

Learning

• Attending relevant on and off the job training sessions
• Taking responsibility for own learning
• Seeking feedback from staff to improve education procedures
• Educating staff in legislative and regulatory requirements
• Keeping abreast of changes in legislation

Technology

• Using technology relevant to the job/role such as computers and various software, meters/readers, radio communications
• Adapting to the use of new technology as appropriate

12 units of competency are required for the award of this qualification:

• 1 core unit
• 11 elective units

Choose 11 elective units from the lists below, including:

• 4 or more elective units from Group A

NOTE: Unit LGACORE104B is RECOMMENDED to be included in the selection if it has not been previously undertaken.

• 4 or more units from Group B (Specialist regulatory services)
• a maximum of 3 units from elsewhere within this Training Package, or  any other endorsed Training Package or  Accredited Course

NOTE:

• The 3 elective units may be imported.
• No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Core Unit 

LGACORE102B

Follow defined OHS policies and procedures

Group A elective units 

LGACOMP007A

Participate in policy development

LGACOMP008A

Apply conflict resolution strategies

LGACOMP009A

Implement effective communication techniques

LGACORE101B

Access learning and career development opportunities

LGACORE103B

Provide service to local government customers

LGACORE104B

Work effectively in local government

LGACORE105B

Work with others in local government

LGAGOVA303B

Coordinate production of communication materials

Group B  (Specialist Regulatory Services ) elective units 

LGAREGS301A

Implement parking controls

LGAREGS302A

Operate and maintain council parking facilities

LGAREGS303B

Enforce legislation to achieve compliance

LGAREGS304A

Apply regulatory powers

LGAREGS305A

Undertake animal or reptile control duties