Qualification details

LGA30404 - Certificate III in Local Government (Regulatory Services) (Release 1)


Usage recommendation:
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
DeletedDeleted from LGA04 Local Government Training Package09/Feb/2021
Supersedes LGA30200 - Certificate III in Local Government (Environmental Health and Regulation)12/Aug/2009

Release Status:
ReleaseRelease date
(View details for release 2) 11/Sep/2012
1 (this release) 13/Aug/2009

Replaced release

You are currently viewing the components related to release 1.
The current release is release 2View release 2 details.

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
LGACOMP008A - Apply conflict resolution strategiesApply conflict resolution strategiesN/A
LGACOMP009A - Implement effective communication techniquesImplement effective communication techniquesN/A
LGAREGS301A - Implement parking controlsImplement parking controlsN/A
LGAREGS304A - Apply regulatory powersApply regulatory powersN/A
LGAGOVA303B - Coordinate production of communication materialsCoordinate production of communication materialsN/A
LGACORE103B - Provide service to local government customersProvide service to local government customersN/A
LGACORE105B - Work with others in local governmentWork with others in local governmentN/A
LGACORE102B - Follow defined OHS policies and proceduresFollow defined OHS policies and proceduresN/A
LGACORE101B - Access learning and career development opportunitiesAccess learning and career development opportunitiesN/A
LGACOMP007A - Participate in policy developmentParticipate in policy developmentN/A
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SchemeCodeClassification value
ANZSCO Identifier 599500 Inspectors And Regulatory Officers 
ASCO (occupation type) Identifier 6194 Intermediate Inspectors And Examiners 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Animal Care and Management,Local Government Regulation 
Taxonomy - Occupation N/A Animal Control Officer,Carpark Officer (Local Government),Permit Officer (Local Government),Parking Inspector 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599500 Inspectors And Regulatory Officers 02/Feb/2007 
ASCO (occupation type) Identifier 6194 Intermediate Inspectors And Examiners 24/May/2005 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 24/May/2005 
Qualification/Course Level of Education Identifier 514 Certificate III 13/Aug/2009 
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Modification History

Not applicable.


The Certificate III in Local Government (Regulatory Services) reflects the role of employees in Local Government who perform tasks involving a broad range of skilled applications applied in a wide variety of contexts, which may involve application of some discretion and judgement in selecting equipment, services or contingency measures as well as working within known time constraints.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Engaging in discussions with others who may be internal or external to the organisation
  • Responding to queries from others
  • Using clear verbal and non-verbal communication
  • Reading and interpreting a range of information at a level which is relevant to the job/role and which may include parts of legislation, policies and procedures
  • Writing to suit audience needs including the ability to provide factual and clearly expressed information
  • Sharing knowledge and information with others including explaining options and legislation to offending parties
  • Establishing and maintaining networks
  • Maintaining appropriate records which reflect the application of legislation and organisational procedures
  • Negotiating and mediating effectively with members of the public
  • Reporting outcomes of actions taken to achieve compliance


  • Working cohesively with other organisations or departments
  • Liaising with relevant personnel
  • Understanding the roles of team members and referring tasks to others where appropriate

Problem solving

  • Resolving work related problems
  • Establishing contingency plans and responding to contingencies

Initiative and enterprise

  • Identifying the need to refer tasks which fall outside scope of job/role to others
  • Being proactive
  • Ensuring use of current legislation or regulations
  • Identifying and applying legislation and precedents which impact on powers

Planning and organising

  • Planning and organising own work tasks
  • Time management
  • Participating in priority and goal setting
  • Gathering, organising and analysing information in order to complete set tasks
  • Organising schedules to ensure work is completed on time
  • Identifying and accessing required resources
  • Coordinating tasks and processes

Self management

  • Monitoring own work and adjusting accordingly to meet agreed standards and expectations
  • Managing own work area
  • Identifying the need for additional support to enhance own performance


  • Attending relevant on and off the job training sessions
  • Taking responsibility for own learning
  • Seeking feedback from staff to improve education procedures
  • Educating staff in legislative and regulatory requirements
  • Keeping abreast of changes in legislation


  • Using technology relevant to the job/role such as computers and various software, meters/readers, radio communications
  • Adapting to the use of new technology as appropriate

Packaging Rules

12  units of competency are required for the award of this qualification

1 core unit

11 elective units

Choose 11 elective units from the lists below, including:

  • 4 or more elective units from Group A

NOTE : Unit LGACORE104B is RECOMMENDED to be included in the selection if it has not been previously undertaken 

  •  4 or more units from Group B (Specialist regulatory services)

  • a maximum of 3 units, at Certificate III level, from elsewhere within this Training Package, or  any other endorsed Training Package or  Accredited Course


  • The three elective units may be imported 
  • No more than one elective unit may be drawn from an AQF level below or above the AQF level of this qualification  

Core Unit 


Follow defined OHS policies and procedures

Unit Code 

Group A Elective Units 


Access learning and career development opportunities


Provide service to local government customers


Work effectively in local government


Work with others in local government


Coordinate production of communication materials


Participate in policy development


Apply conflict resolution strategies


Implement effective communication techniques

Unit Code 

Group B  (Specialist Regulatory Services ) Elective Units 


Apply regulatory powers


Undertake animal or reptile control duties


Implement parking controls


Operate and maintain council parking facilities


Enforce legislation to achieve compliance

Prerequisite Unit/s